The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #165. It includes a selection of 20 issue(s) reported October 5, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am having trouble accessing my account under the email [redacted] since I have switched employers and can no longer access that email. Every time I attempt to log in, it is flagged as a suspicious login and I am unable to retrieve the code sent to that email address. I am willing to provide a copy of my photo ID for verification purposes. Please advise on where I should send this information. Thank you.
Best regards,
Marcel Fuhr
Reported by GetHuman-marcelfu on Khamis, 5 Oktober 2023 pukul 06.52
Dear LinkedIn Support Team,
I am writing to address the ongoing restriction placed on my LinkedIn account, significantly impacting my professional growth. This restriction has persisted for over two months, despite my attempts to seek help.
The limitations on my account have hampered my networking opportunities, collaborations, and career advancement. As LinkedIn is crucial for my professional development, this ongoing issue is stress-inducing and obstructing my progress.
I have complied with all LinkedIn guidelines and have not engaged in any restricted activities. The lack of communication and prolonged restriction compel me to consider alternatives to maintain my professional presence.
I kindly urge immediate attention to either expedite the review process for my current account or provide guidance on creating a new profile, as all my professional connections are linked to my current email ID. This impasse is hindering my interactions with potential employers, clients, and collaborators, impacting my business and career prospects.
As a dedicated user and supporter of LinkedIn, I trust that my concerns will be addressed promptly to restore my access and functionality on the platform.
Thank you for your swift response.
Regards,
Saumita Acharyya
Reported by GetHuman-saumita on Jumaat, 6 Oktober 2023 pukul 04.55
Subject: Urgent: LinkedIn Account Restricted for Over Two Months
To the LinkedIn Team,
I hope this message finds you well.
I am writing to address the ongoing restriction on my LinkedIn account, which has lasted for more than two months. This restriction has significantly affected my professional growth and networking opportunities. Despite my repeated attempts to seek assistance, the issue has not been resolved.
The continued restriction on my account has hindered my ability to connect with potential collaborators and employers, impacting my career progress. I have always adhered to LinkedIn's guidelines and rules and have not engaged in any activities that could warrant such a restriction. The lack of communication and prolonged restriction have left me no choice but to consider alternative options to regain access to the platform.
I am kindly requesting your immediate attention to this matter. It is essential to expedite the review process of my account or provide guidance on creating a new profile, as my professional identity is associated with a single email ID. This restriction has created obstacles in my business and career opportunities, ultimately affecting my professional presence.
As a dedicated user of LinkedIn, I urge you to prioritize resolving this issue promptly to restore my access and enable me to continue utilizing the platform for professional networking.
I appreciate your prompt response and resolution to this urgent matter. I have previously submitted my validation proofs multiple times during this process.
Thank you for addressing this matter promptly.
Sincerely,
S.A.
Reported by GetHuman-saumita on Jumaat, 6 Oktober 2023 pukul 05.00
I am seeking assistance as I am facing difficulty accessing my LinkedIn profile. It is likely due to my previous location in Poland. I currently am in Belarus but forgot to update my location before leaving. Regrettably, I now realize this oversight and would like to rectify it. I acknowledge the error and apologize for any inconvenience caused. Could you kindly assist me in regaining access to my profile? There are crucial data and information on my page that I require urgently. Please advise on how I can proceed in restoring my account. I appreciate any assistance provided. Thank you in advance for your prompt response.
Reported by GetHuman-dmurasko on Jumaat, 6 Oktober 2023 pukul 19.56
I mistakenly subscribed to a Premier Subscription while trying to send a message to the hospital's director. I did not intend to sign up for this service and do not wish to continue it until October 7, [redacted]. I paid $[redacted].07 for the subscription, and I would like to cancel it immediately and receive a refund to my credit card ending in [redacted]. The order number is [redacted]. Thank you.
Reported by GetHuman8653144 on Sabtu, 7 Oktober 2023 pukul 22.42
Hello, I'm the owner of the Ethaar Hussain account on LinkedIn. My account is currently restricted because my profile picture doesn't clearly show my face. I submitted my ID, where my face is visible, but I didn't realize the profile picture needed to show my face clearly. I kindly request assistance in reopening my account. I will promptly update the picture to ensure it clearly displays my face, aligning it with my ID. Your help in resolving this matter would be greatly appreciated. Thank you.
Reported by GetHuman8653583 on Ahad, 8 Oktober 2023 pukul 11.15
My LinkedIn account was unexpectedly restricted, but I did not breach any of LinkedIn's policies. Upon completing my training, I uploaded my certificate and soon after, I received a large influx of job offers, around [redacted] times. Upon logging in, I was informed of a temporary restriction and asked to verify my identity. I followed the necessary steps and submitted my identification. The next day, I received a response declining my request, indicating that my account would remain restricted. Subsequently, I was notified that my facial features were not clearly visible in my profile picture. Despite attempting to contact support, I did not receive a reply. I require urgent assistance with account recovery. Kindly provide help.
Reported by GetHuman8653814 on Ahad, 8 Oktober 2023 pukul 15.54
I received an email bill for a "Premium-Business subscription" that I did not order. The order originated from Venezuela, but I am based in Sweden. I am unable to access my Linkedin account as they are requesting a copy of my driver's license or passport, which I am not comfortable providing. I have decided to cancel my Linkedin account permanently and will not be using it again. I am having trouble using Microsoft authenticator since I cannot log in to my account. Any assistance would be appreciated.
Reported by GetHuman8655839 on Selasa, 10 Oktober 2023 pukul 09.09
Hello,
I have a LinkedIn account.
Someone tried to log in.
I received a notification about it.
When I try to log in, the system prompts:
2-factor authentication, which I don't have.
I contacted support, provided them with a copy of my passport.
The link they sent requires authentication again - which I haven't set up, so I can't log in.
It feels like a never-ending loop.
How can I regain access to my profile.
Thank you
Reported by GetHuman8656324 on Selasa, 10 Oktober 2023 pukul 16.38
Hello,
My LinkedIn account, associated with my email address [redacted], was hacked. The password has been changed, and I am unable to recover it. As a result, I have lost access to my important LinkedIn contacts. Please advise on what steps I can take to regain access to my account as the password recovery process is compromised due to the hacker's control of my email.
Thank you,
Maxim Ulrich
Reported by GetHuman-maxulric on Jumaat, 13 Oktober 2023 pukul 12.16
Subject: Request to Lift LinkedIn Account Restriction
Dear LinkedIn Support Team,
I am reaching out to seek your immediate help in lifting the restriction that was placed on my LinkedIn account. My name is Yotam. I have always relied on my LinkedIn account for professional connections and opportunities, and it has been instrumental in my career progression.
To provide some context, about a year ago, I temporarily deactivated my account at the request of my former employer, who was setting up a company profile on my behalf. However, I have since moved on from that job and now wish to use my personal account as my primary profile. The company profile my ex-employer created is no longer active.
I recently discovered that my personal account has been restricted. I want to emphasize that this is my only LinkedIn account, and I have never breached any of LinkedIn's rules. Given the challenging job market in Israel, where I am currently based, it is crucial for me to access my account for networking and job search purposes.
I respectfully urge you to lift the restriction on my account promptly so that I can fully utilize LinkedIn for my career needs. Rest assured, I am fully committed to abiding by LinkedIn's guidelines.
Your urgent attention to this matter would be immensely valuable to me during this trying period. I am willing to provide any further details or support any steps necessary to expedite the resolution.
Thank you for your cooperation.
Best regards,
Yotam
Reported by GetHuman-yotamavi on Jumaat, 13 Oktober 2023 pukul 15.40
Subject: Urgent Request for LinkedIn Account Restriction Removal
Dear LinkedIn Support Team,
I am reaching out regarding the restriction on my LinkedIn account that I would like to request be removed. My name is Yotam Aviel, and I have relied on this platform significantly in my professional endeavors, aiding me in securing job opportunities and staying connected within my industry.
To provide context, about a year ago, I temporarily deactivated my account at the behest of a former employer who had initiated setting up a professional profile on my behalf. However, having parted ways with that organization, I now seek to use my personal LinkedIn account exclusively, as the one created by my ex-employer is no longer active.
Recently, I noticed that my personal account has been restricted. I want to emphasize that this is my sole LinkedIn profile, and I have always abided by the platform's guidelines. Given the current situation in Israel and my urgent need to find employment, LinkedIn is crucial for my job search and networking efforts.
I kindly ask for the removal of the account restriction to resume my job search activities and networking. Rest assured, I am fully committed to adhering to LinkedIn's terms and conditions.
Your prompt attention to this matter would be greatly appreciated, as it would immensely assist me during this challenging period. I am prepared to provide any necessary details or cooperate further to swiftly resolve this issue.
Thank you for your understanding and assistance.
Best regards,
Yotam
Reported by GetHuman-yotamavi on Jumaat, 13 Oktober 2023 pukul 19.52
Hello,
I am experiencing difficulty accessing my LinkedIn account due to a hacking incident. When attempting to log in, I receive the following message: "Impossible to find a LinkedIn account associated with this email. Please try again or create an account."
It seems that the hacker may have changed the email address and possibly the password. Some of my personal mailbox content has been deleted, leaving me with minimal information. I recall parts of two contacts: one being Dimitry *****, and the other being a group in the aeronautic industry.
My birthdate is June 12, [redacted]. I would appreciate any assistance in recovering my account and reconnecting with all my contacts.
Thank you.
Reported by GetHuman-giraudjm on Sabtu, 14 Oktober 2023 pukul 16.51
I am experiencing difficulties accessing my account again. I contacted LinkedIn Customer Service, they verified my information and assisted me in regaining access. However, I have been locked out once more shortly after.
They mentioned that if I encounter further problems, Customer Service will promptly aid me in account access. The reference number from my previous conversation is Reference #[redacted]31.
Could you assist me in regaining access to my account? Thank you for your assistance.
Reported by GetHuman-maazy on Isnin, 16 Oktober 2023 pukul 01.49
I've been experiencing difficulties accessing my account again. LinkedIn Customer Service verified my information and assisted me in regaining access, but shortly after, I was locked out once more.
I was assured that if I encounter further issues, Customer Service will promptly assist me. The previous conversation's reference number is Reference #[redacted]31.
Could you please aid me in regaining access to my account? Thank you for your assistance.
Reported by GetHuman-maazy on Isnin, 16 Oktober 2023 pukul 01.49
Dear Team,
I, Sandeep Singh, had set up a LinkedIn account using my previous company email, [redacted] Since I've changed companies, my old employer deactivated that email, leaving my old LinkedIn profile inaccessible. I've made a new account to resolve this issue.
Would you kindly remove my old account associated with [redacted] to avoid any further confusion?
Thank you.
Reported by GetHuman8662417 on Isnin, 16 Oktober 2023 pukul 12.11
Dear Sir/Madam,
I, Khushvinder Singh Saini, have been an active user on LinkedIn. Recently, my account was temporarily banned, and I am struggling to recover it despite multiple attempts. I have exhausted all options and now need to contact LinkedIn support. Please assist me in resolving this issue promptly so I can resume using your platform for job applications. It has been over two months, and I value the connections I have made on the site. Your website is a valuable resource for job seekers, and I hope to regain access soon. Thank you for your support in offering job opportunities and facilitating connections with various organizations. Your help in resolving this matter is greatly appreciated.
Reported by GetHuman8663339 on Selasa, 17 Oktober 2023 pukul 00.13
Hello,
I believe my account has been compromised.
The individual altered the password, email, and phone number associated with my account.
Fortunately, I have regained access to my email address.
Although I am now receiving a pin code via email, I am prompted to provide an ID after entering it upon login.
Despite my attempts with both my driver's license and passport, I have been unable to proceed.
I am seeking assistance in restoring access to my account.
Thank you,
Sami Ben Aoun
Reported by GetHuman8664089 on Selasa, 17 Oktober 2023 pukul 16.34
I am trying to cancel my account that has been inactive for 12 years. Despite verifying my identity, my account was temporarily frozen, which I find frustrating as I have never used it. They even requested my driver's license for further verification, which I believe is a security risk. Shouldn't they have contacted me after 12 years of inactivity to confirm if I still want the account open or closed? This situation is causing problems with my current employer.
Reported by GetHuman-doczoc on Rabu, 18 Oktober 2023 pukul 13.35
Dear Support Team,
I am having trouble logging in because the verification code is being sent to an email address I can no longer access. I have tried to resend the code to all registered emails, but unfortunately, it hasn't been successful. I am still receiving notifications on my personal email ([redacted]), so I know it is registered; however, I am not getting the verification code. Would you be able to send a password reset link to my personal email, please?
Thank you.
Sincerely,
PG
Reported by GetHuman8666496 on Khamis, 19 Oktober 2023 pukul 12.53