The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #155. It includes a selection of 20 issue(s) reported June 26, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I've been unable to log into my Linkedin account since that day. My devices, such as my computer and phone, are no longer recognized. I keep receiving a message stating: "This is because the phone number used for your two-step verification has been added by another member. We are unable to send codes to this number anymore. If you don't have access to a recognized device, please contact Customer Support." I have over [redacted] followers and really need this account. Please help me resolve this issue. Have a great day.
Reported by GetHuman8458576 on Monday, June 26, 2023 9:42 AM
After LinkedIn notified me of an unauthorized email being added to my account, I promptly changed my password and removed the suspicious email. However, my account got disabled the next day due to suspicious activity. Upon their request, I uploaded pictures of my state-issued driver's license to verify my identity. Unfortunately, LinkedIn denied my appeal and permanently restricted my account, citing a violation of their policies. I believe this may be an automated response as I seldom post on the platform. I am unable to contact a live person at LinkedIn to address this issue, and as a sales professional, I heavily rely on my LinkedIn account for work.
Reported by GetHuman8462191 on Tuesday, June 27, 2023 3:12 PM
What characteristics do stalkers often possess?
People who display stalker behavior and have experienced troubled relationships in the past may exhibit traits of specific personality disorders like narcissistic personality disorder, antisocial personality disorder, sociopathy (also known as a sociopath), or dependent personality disorder.
What motivates stalkers?
Stalkers are primarily motivated by a malicious and intense desire to retaliate against their victims for a perceived offense. They derive satisfaction from causing distress and chaos in their victims' lives.
Reported by GetHuman-jealouss on Tuesday, June 27, 2023 9:24 PM
Dear LinkedIn Support,
I am writing to request a refund for a charge on my account that occurred after my free trial period.
I signed up for a free trial of LinkedIn Premium but was billed for a subscription renewal without my authorization.
Please refund the charged amount promptly as I did not intend to continue using the service.
Thank you for your quick attention to this issue.
Sincerely,
Reported by GetHuman8464319 on Wednesday, June 28, 2023 10:05 AM
To Whom It May Concern,
I am writing from my email address ([redacted]). Due to a change in our mail server, we no longer have access to our emails. As a result, I am unable to reset my password on LinkedIn because I cannot access the email linked to my account, which is now locked. I have submitted all the required information to LinkedIn but have not received a response from your side yet. This is our official account, and we urgently need a solution or access to our account. I would appreciate a prompt reply from your team.
Thank you in advance.
Sincerely,
Sampath Jogodzinski
Reported by GetHuman8465415 on Wednesday, June 28, 2023 6:08 PM
To Whom It May Concern,
I am writing to inform you that our email server has been changed to [redacted] Unfortunately, due to this migration, we have lost access to our emails. Consequently, I am unable to reset my password on LinkedIn as I cannot access the necessary email account. As a result, my LinkedIn account has been locked.
I have submitted all the required information to LinkedIn support but have not received a response yet. This account is essential for our official communication, and we urgently require a solution to regain access.
I would appreciate it if you could provide a prompt reply to assist us in resolving this matter.
Thank you in advance for your cooperation.
Best regards,
Sampath Jogodzinski
Reported by GetHuman8465415 on Wednesday, June 28, 2023 6:10 PM
I am having trouble accessing my account, and it is frustrating. I am unsure if it has been hacked by an unknown source. I created the account after graduating from MCTC with my associate's and science degrees. I signed up for LinkedIn, and I am unhappy that I have been locked out. The phone number they are asking for ends in 45, but I have changed my phone number. It seems like they are not acknowledging this. I am considering seeking legal advice to understand why this is happening and if it is allowed. I can see my graduation picture on the account, but I am unable to log in.
Reported by GetHuman8468997 on Friday, June 30, 2023 1:16 AM
My name is Felicia Dolansky. I currently work as a physical therapist assistant. I have a LinkedIn account, but it seems inactive. I attempted to activate it using a new PIN but received an error indicating my account was temporarily locked. Later, I was prompted to provide my driver's license information to verify my identity, a step I am hesitant to take online. Is there an alternative method to confirm my identity and activate my account securely?
Reported by GetHuman8472627 on Saturday, July 1, 2023 4:28 PM
I am facing an issue with my LinkedIn account. I was unable to change my password and ended up creating a new account through Google. However, my original account with all my contacts and information is now inaccessible. I suspect it may have been deleted due to hacking as I never received any notifications. I feel frustrated as all my work from the past years seems to have vanished. Can you please help me merge both accounts or reactivate my original one with close to [redacted] contacts? Your prompt assistance on this matter would be greatly appreciated. Thank you, Nancy Drinkmann
Reported by GetHuman-drinkman on Sunday, July 2, 2023 10:21 AM
Hello,
I'm writing to discuss why my account was restricted on LinkedIn. As a new user, I was not familiar with the platform's guidelines regarding adding connections only with people I know personally. This led me to try to expand my network quickly, which may have triggered the restriction. I did not receive any notification emails explaining the restriction process, causing further confusion on how to resolve this issue. My LinkedIn account contains crucial career-related information, making its restoration vital. I deeply regret any oversight on my part and am eager to address this matter promptly.
Thank you.
Reported by GetHuman-drfarhod on Monday, July 3, 2023 12:26 AM
Hello,
I am reaching out regarding a concern I have encountered with my LinkedIn account. It seems that my account has been mistakenly restricted, and despite my attempts to resolve the situation by submitting my passport, the problem persists, leaving me unable to access my account.
I am seeking your assistance in investigating and resolving this issue. Your prompt attention to this matter would be greatly appreciated.
For your information, the email linked to my LinkedIn account is [redacted] Please use this email for any further communication or updates on this matter.
Thank you for addressing this issue, and I anticipate your response soon.
Best regards,
Reported by GetHuman-moreja on Monday, July 3, 2023 2:47 PM
Hello,
I am posting to address an issue I am experiencing with my LinkedIn account. It seems that my account has been incorrectly restricted, and even after submitting my passport to resolve it, the problem persists, leaving me unable to access my account.
I am kindly asking for your help in investigating and fixing this problem. I would greatly appreciate a prompt review of this matter.
For your records, the email linked to my LinkedIn account is [redacted] Please contact me through this email for any further communication or updates concerning this issue.
Thank you for looking into this matter, and I anticipate your response soon.
Best regards,
Reported by GetHuman-moreja on Monday, July 3, 2023 2:50 PM
Dear LinkedIn Support,
I am writing to inform you that my LinkedIn account has been temporarily restricted, causing significant disruptions to my professional activities. My account is vital for networking and engaging in industry-related discussions, and I kindly request your prompt assistance in resolving this issue. I am eager to cooperate and rectify any unintentional violations that may have occurred. Your immediate attention to this matter is greatly appreciated.
Thank you for your understanding and support.
Sincerely,
Ruchi V.
Reported by GetHuman8478352 on Tuesday, July 4, 2023 10:51 AM
Good evening,
Dear LinkedIn network,
I am the user of the LinkedIn account under the username belladham khaled. I do not understand why my account has been blocked. I have requested several times and tried many times to recover it. I have already sent an image of my national identity card, and you have not responded. I urgently need to regain access to my account to search for opportunities, stay updated in my field, and especially because I have many professional contacts.
I am sending this email hoping for a quick response. Enclosed below is an image of my driver's license and another image of my passport.
Thank you for your understanding.
Reported by GetHuman-belladha on Wednesday, July 5, 2023 1:08 PM
I'm experiencing issues accessing my LinkedIn account. I keep getting prompted to enter a 6-digit verification code sent to my email j*****@hotmail.com, then redirected back to LinkedIn with a message that my network will be back soon. Even after many hours and attempts, the problem persists. At one point, I had to rotate some images of frogs to verify I'm not a robot. Apologies for any inconvenience.
John M.
Stara Planina Str 6
[redacted] Kermen
Bulgaria
Tel: +[redacted]72
Skype: johninkermen
Twitter: @mitch8951
Reported by GetHuman-j_mitch on Thursday, July 6, 2023 5:35 AM
Hello everyone,
I recently upgraded the profile of "Richard Bird" to the recruiter level so that I could have unlimited search capabilities. However, I am still only seeing profiles displayed as "LinkedIn member." Could it be that the premium function has not been activated yet?
I reached out to support for assistance, and they mentioned they would follow up shortly. It has been almost two days, and I have not received any updates. The profiles still appear as "LinkedIn member" in the search results.
Reported by GetHuman8482665 on Thursday, July 6, 2023 7:58 AM
My accounts keep getting locked for no reason. The first time I created a new one, the second time when I created a new one my old one reappeared, so I deleted it because I didn't need it. Now my current one has been deleted or locked, and it has been 3 weeks without access. This is very inconvenient for my business as it constantly deletes whichever account I have.
Please assist in either recovering my old account or unlocking my current one.
For further information, please call [redacted].
Many thanks.
Reported by GetHuman8483439 on Thursday, July 6, 2023 3:00 PM
My LinkedIn account was hacked, and the hacker removed my email and phone number, making it impossible for me to recover it. I received emails stating that the email address [redacted] was added to my account, followed by another email confirming the activation of two-step verification. Before I could take action, the hacker had already disconnected my email/phone number, leaving me unable to access my account and prevent further unauthorized access.
Reported by GetHuman-kallyly on Thursday, July 6, 2023 8:53 PM
My LinkedIn account got restricted on 03/07/23 for an unknown reason. I was requested to provide identification, and I submitted a photo of my driver's license the next day. It has been 4 days now, and I haven't received any update email regarding the status of my case (Reference # [redacted]53) or any removal of the restriction. I am unable to access the LinkedIn Help Center to check the progress of my case when I log in. Can anyone advise me on the next steps to follow or inform me on how to track the status of my case and get an estimated timeframe for its restoration?
Reported by GetHuman8485265 on Friday, July 7, 2023 7:39 AM
I keep receiving this message every time I attempt to log in to my account, and I am unable to reach customer support for assistance. It states that my account access has been temporarily restricted due to potential unauthorized activity. To verify my identity and ensure the safety of my account, I am asked to submit a government-issued ID. Once my identity is confirmed, the ID will be deleted. I am looking for guidance on how to address this issue and have the access restriction lifted.
Reported by GetHuman-timblake on Friday, July 7, 2023 11:35 AM