LinkedIn Customer Service Issues

I require the invoices to be emailed to me, so I can complete the payment process with my credit card. 1. Other billing inquiry 2. Last four digits of the credit card: [redacted] 3. Payment method used: US Bank Credit Card 4. Name on the card: Daisy Smith 5. Date, amount, and currency of the charge: 10/27 $[redacted].00, 11/5 $50.40 6. Billing address of the credit card: [redacted] Centennial Mall S Lincoln NE [redacted] 7. Number next to "LinkedIn" on the Cardholder Statement: [redacted] [redacted] 8. Credit Card statement showing the charge in question and the last four digits of the credit card used.

I am a premium member facing issues with 2-factor authentication. Despite clicking the option on my desktop PC, LinkedIn still asks for it. I have been locked out of my account since December 20, when my phone, with Google Authenticator, stopped working. I need to turn off 2FA but LinkedIn lacks a backup system.

I subscribed to LinkedIn last month, and my first payment is due this month. When I tried to update my payment details for debit and credit cards, I received a message on my registered mobile number to approve an e-mandate for deduction, but no link or instructions were provided. I'm unsure how to proceed with the approval process to avoid my subscription from expiring.

I have been using my account for a few months without any issues until it suddenly logged me out on my phone. When trying to log back in, it automatically linked to my old, inactive LinkedIn account that has been permanently deleted. Now, I can't reset my new account that was created a couple of months ago using my phone number and Gmail ID provided below. I am seeking assistance in recovering access to my account. First Name: Ganesh Last Name: R Account ID: Ganesh-r-[redacted]17 Phone Number: [redacted] Email: [redacted] Additional Information: I updated my profile picture today.

Dear Support Team, I signed up for the free one-month trial of LinkedIn Premium on the 19th of last month. Unfortunately, I forgot to cancel it before the trial ended, and I was charged for a subscription. Since I have finished my freelance work as of the 15th of this month, I no longer require the Premium features. I have not utilized the Premium service and would like to request a refund for the charge that was processed on the 19th after the free trial ended. As I am currently not employed by a company and my financial situation is tight, this refund would be greatly appreciated. Thank you for your assistance with this matter. Sincerely, Gloria Avilés M.

I have two LinkedIn accounts, and I would like to combine them and delete the older one. However, I am unable to access the older account. I am not sure if it has the same login as the newer one, or if I am forgetting the correct credentials. If I am unable to merge them, I would like to close the older account. Every time I try to log in to the old account, I am redirected to the newer one. Additionally, when attempting to merge them using the email and password, I receive a message stating that accounts with the same login information cannot be merged. I feel stuck and unsure how to proceed.

I am reaching out for help regarding the unfortunate situation where my personal information was unintentionally shared on LinkedIn. Due to safety concerns related to ongoing stalking, I urgently request the removal of all details associated with my name from the platform. I have been unable to delete this information myself and am seeking your assistance in promptly addressing this matter. For further communication or clarification, you can reach me through my email or phone number provided. I sincerely ask for a confirmation once my information has been successfully removed to prevent any further action to ensure my online safety. Thank you for your prompt attention to this request.

I inadvertently removed my name from my LinkedIn profile (Charles Ankner) and before I could rectify the issue, they placed restrictions on my account, which are now permanent. I am seeking assistance with this matter. Thank you for your help. Best regards, Charles Ankner Reference # [redacted]93 View your case(s) on our Help Center Status: Open Response (12/26/[redacted] 23:28 CST) Hello Saint™ Brand, I have escalated your concern to our Safety team for further investigation. Please be patient as they look into this issue and provide a resolution in due course. If you have access to your account, you can monitor the status of your case under the Your cases tab on LinkedIn Help. Thank you for your understanding and cooperation. Warm regards, Ananya Member Support Consultant

I'm looking to delete my LinkedIn account under the name 'Shruti Salimath,' currently employed at Quest Global. I graduated from MVJ College of Engineering. However, I'm facing difficulty deleting my account as I have blocked the email and phone number associated with it for privacy reasons. I now have a new email address and phone number. I would appreciate any assistance in resolving this matter. Thank you in advance for your help.

Subject: Assistance Needed with LinkedIn Account Restriction Dear Sir/Madam, I am writing to inform you that my LinkedIn account has been permanently restricted due to multiple connection requests that were sent in quick succession. It has been flagged as potentially using automated tools, which is not the case. I want to emphasize that I have not used any automated tools on my account. I kindly request that the restriction on my account be lifted, and I promise to adhere to the platform's guidelines moving forward. Your support and guidance are highly appreciated, especially for students like myself. Thank you for your attention to this matter. Best regards, Khalid Ali Khan Afridi Undergraduate Student B.A. LL.B. (Hons.) PSIT College of Law, Kanpur Uttar Pradesh, India

Hello, I recently went through a lot of profiles on the suggested contacts section, mainly looking at medical scientists since I will be graduating in May. I've had a LinkedIn account for years but never browsed profiles in bulk before. I was in the process of enhancing my profile and connecting with people as required by my course. Unfortunately, I now understand that LinkedIn may not approve of extensive profile browsing. I unintentionally triggered a warning and in a panic, clicked a button on the page above the sign-in option. I'm unsure of the message it displayed. I would greatly appreciate your assistance in recovering my profile. I assure you that I will refrain from conducting such extensive profile searches in the future. Thank you for your help.

Hello LinkedIn, I am reaching out about my account being permanently removed. The email stated that I used an automated tool for sending LinkedIn invitations, which I did not. I am a third-year software engineering student at IIT affiliated with the University of Westminster. Building my profile on LinkedIn with endorsements, recommendations, and certifications has been important as it represents my hard work for future job opportunities. I kindly ask for the restoration of my account. You can find my profile here: [redacted]. Thank you for your consideration, N. Kalam

I've been trying to delete my LinkedIn account under the name "Peter Aiello, Architect," but I'm facing challenges due to the lack of customer service support from LinkedIn. Upon attempting to close my account, I received a message indicating that there is an unresolved issue preventing the closure. However, LinkedIn does not provide guidance on how to locate and resolve this issue, leaving me stuck. I have searched extensively for a solution without success, and it seems I'm not alone in encountering this problem. I would appreciate any assistance in finding a way to successfully delete my account. Thank you.

I have come across a duplicate account issue. When I input the email address I think is linked to it, [redacted], it directs me to the profile I have used for years with the email [redacted] I've attempted my other emails, but LinkedIn cannot find any account associated with them. How can I remove or merge the other profile with my current one if I can't access it? I am Drew Marquis, and my active profile is under [redacted] with updates to my residence in Lebanon, CT, and employment at Ucran & Company. The outdated profile still shows my location as Brooklyn, NY, and work at Fisher and Zuzich Insurance, where I haven't been employed for more than 5 years. This has caused confusion for people looking for me as they see a profile with outdated information.

I recently lost access to my authenticator codes after a factory reset that resulted from a hacking incident. I'm unsure if my password was changed, but I urgently need to regain access to my account. I have a substantial number of contacts and am considering upgrading to a premium account. I can provide various forms of identification to verify my identity, including my driver's license, social security card, proof of address, and bank cards. My email address is [redacted] and remains the same. LinkedIn is crucial to my Marketing and Business Development business, and without access, my networking capabilities are severely impacted. I am willing to do a Skype call for facial recognition if needed. Your assistance in resolving this matter would be greatly appreciated. Thank you for your help.

Hello, I'm Yamile Gonzalez Mena, a longtime LinkedIn user. Recently, my account got restricted due to suspected bot activity. I've been updating my profile, focusing on my Ontario contacts for my business. I haven't been adding connections, only removing some, to refine my network. I kindly request to have my restriction lifted so I can continue working on my account. This is crucial as I'm renovating my business. I assure you I'm not using automation and will be careful with profile views going forward. Thank you for your cooperation. Best regards, Yamile Gonzalez

Dear Community, I want to express my surprise and disappointment at LinkedIn's recent decision to suspend my legitimate account without warning or justification. It seems that on a platform where harmful content against religious minorities in India and personal attacks by fake accounts are tolerated, criticizing such behavior will result in punishment. If LinkedIn believes that promoting radical views is more important than supporting professionals like me, then so be it. I see no point in asking for an explanation on why my posts or comments did not meet their standards or defending myself against their bias. I do want to highlight that these discriminatory actions by the moderation team are dangerous and could harm the platform in the long run. The signs have been there for a while, but it's hard to see when the mind is closed. T. Roychoudhury

I would like to verify the cancellation of my LinkedIn Premium account and request a refund of $43.29. LinkedIn directed me to the Apple subscription portal, where I did not see any active subscriptions, leading me to believe it was canceled. I tried to cancel through LinkedIn settings on both desktop and iPhone. The account has been inactive since January [redacted] when I attempted to cancel. The process was confusing and unclear. I have been a long-time user of your paid services under the name 24 Hour Fitness USA, Inc. New Club recruiter. The account I am inquiring about and seeking a refund for is [redacted] I can provide screenshots of my cancellation attempts on LinkedIn before the charges on February 3, [redacted], Apple confirming no subscription, and proof of the account's inactivity leading up to the charges. Please reach out to me at Travis Hamm - email @ [redacted] or [redacted].

Hello, I recently switched phones and now I am having trouble accessing my Linkedin account. The problem is that my account is connected to an outdated email address which I am unable to update on my profile. I need assistance in regaining access to my account as I have forgotten my password. Since the reset password option will be sent to the old email address, I am unable to use that feature. Any help to restore my account would be greatly appreciated. Thank you, Hanneke.

Hello, good day. I'm Maxym Shaparenko, and I am experiencing an issue with my IN account. Last month, when I signed up, I was informed that it was free and that I would receive notification before any charges were incurred. However, I recently noticed a charge of [redacted] euros for a premium account, which I did not request nor want. As I am currently unemployed and facing financial difficulties, I kindly request that you refrain from charging me. I did not receive any prior payment notifications from your end. I trust that you will consider my situation. Thank you. I have decided to delete my IN account. I am looking forward to hearing from you.