Instagram Customer Service Issues

Hello, I encountered an issue with my Instagram account about an hour ago. I received a suspension message asking for identity verification. I entered my email and phone number and submitted the codes received, but I have not heard anything since. When I tried to address the suspension on the site, it says I didn't complete the identity verification. I started the process but didn't know how to submit an identity document. My screen is black, and I'm unable to log in or view posts. I'm unsure why I was suspended, as I haven't shared my password or posted anything inappropriate. My username is hugo_raway, and my email is [redacted] I hope this matter can be resolved promptly so I can regain access to my account. Thank you and have a great day. Hugo Raway

Hello. Today when trying to log into my Instagram account lokotkova.ev, I discovered that it had been blocked, and the reason is unclear. I have not violated any norms, haven't posted anything there for a long time, and haven't logged in for a while. When attempting to unblock the account, I followed all the steps, received the confirmation code to my email, then got a confirmation on the phone number linked to the account. However, when trying to enter the confirmation code, it said my account was not found. When entering the account name, email address, or phone number, the system shows that the account is not found. Please, can you tell me what happened? Why was my account blocked, and why is it not accessible now? Account: lokotkova.ev Phone number linked to the account: +[redacted]4

Today, my Instagram account was suspended unexpectedly. I am unsure why this occurred as I have not posted in months and have not violated any of Instagram's policies. Recently, while watching Reels, a nude video appeared, which I promptly reported. Now, I find myself suspended for this. I kindly ask for assistance in recovering my account as it holds valuable memories. Your help is much appreciated.

Hello, I need assistance with my Instagram account issue. My handle is matheo_dbrs. Surprisingly, my account got deleted overnight without any valid reason. I have maintained a good record and never violated any rules. I attempted to use the dispute form, but it requires identity confirmation through the account, which I can't do as I no longer have access to it. Consequently, I am unable to submit the form. I am disappointed by this unjustified deletion and seek your prompt resolution. Thank you for your attention to this matter.

I need help recovering my account. I recently learned that we use Google's reCAPTCHA Enterprise to protect against harmful behavior, spam, and maintain product integrity. The use of reCAPTCHA Enterprise is governed by Google's Privacy Policy and Terms of Use. This tool collects hardware and software data, like device and application information, and sends it to Google for security and improvement purposes, not for personalized advertising.

This morning, I discovered that my Instagram account has been disabled. Initially, I respected Instagram's policy. However, many essential contacts related to my business and studies are connected to this account. I am seeking assistance to have my account reinstated. Due to some errors with my apps, I am unable to log in on my phone and submit an appeal form for a disabled account. My account username is grenciaecker.

Hello, I recently noticed that my account @flo.pichon has been deleted or suspended. I followed all the necessary procedures but am unable to access my account. A friend mentioned that my profile appears as "unknown user" for them. I am confused about why this is occurring. Could you please clarify how and why this has happened? Have I lost all my content? This account is essential for my job, so your assistance in resolving this issue is greatly appreciated. Thank you for your help in explaining the problem. Best regards, Florence PICHON (@flo.pichon)

I am having difficulties accessing my Instagram account (username: @eleonorauccii) because Instagram is prompting me to verify my phone number. After relocating from Italy to the United States, I updated my phone number accordingly. Despite multiple attempts to switch my phone number on my Instagram profile from the old Italian one to the new American one, I keep receiving an error message indicating that my phone number is associated with too many accounts. This is my only active account with the American number, and I am unable to sign in using my current phone number due to this limitation.

Dear Instagram Team, I am reaching out to inform you that my account was deactivated by the Instagram community without any prior notification or explanation. My legal counsel has reviewed the terms and conditions of Instagram thoroughly and asserts that I did not breach any guidelines. The deactivation appears to be a mistake. Kindly reactivate my account at your earliest convenience. You can find me on Instagram at @sheetal_013. Email: [redacted] Thank you.

This morning when I logged into Instagram, I immediately received a pop-up notification stating that my account had been suspended or disabled. I was prompted to verify my identity, which I attempted to do by entering a 6-digit code sent to me via email. Following this, the platform indicated it would send another 6-digit code via text message, which I did not receive. Despite trying to request new codes, I was informed that I had made too many requests and would have to wait an additional 24 hours to receive one.

I encountered issues with logging into my Instagram account yesterday, and suddenly, notifications from family and friends, even my husband and son, informed me that my account was hacked. A picture not from my account appeared, requesting money or something similar. Here are some details: 1. Email: [redacted] 2. Instagram username: 1sds 3. I use my Apple iPhone for logging in. 4. 1sds is my only login. 5. During the password and security process, on the second verification, a message is sent to the hacker's new phone number, not mine, which is 1-[redacted]. I have been struggling with this issue for over two days without any assistance. I have already sent this email twice before. I desperately need help to recover my Instagram account. I appreciate any assistance you can provide.

My account was unexpectedly suspended, even though I haven't posted any content that goes against the community guidelines. During the steps to verify my email and phone number, I faced delays in receiving the code on my phone, which happened an hour later, and by the time I got the codes, they were useless. Now, I am unable to request new codes. I rely on this account to stay connected with my friends. I intended to complete all the required steps, but unfortunately, the code sent to my phone didn't function properly. Kindly assist me in recovering my account as I believe I have followed all the necessary procedures.

My account i_ishnoor_110 has been banned, and I am unsure why. I believe there has been a mistake in this action. The account was private, and I only shared it with close friends. I have not violated any community guidelines or posted inappropriate content. I am unable to access my account, and it says it cannot be found. Please investigate the issue and restore my account as it holds sentimental value for me. Thank you for your attention to this matter.

Hello Instagram Support, I believe there has been an error in deactivating my account, @sweetsexyfeet.3. I have always followed the guidelines provided by Instagram and have not violated any of them. I kindly request your assistance in resolving this issue promptly as my lawyer can confirm that there has been a mistake in the deactivation process. Your help in reinstating my account would be greatly appreciated. Thank you, Lyndsey Hall

Hello, Our company's Instagram account, @rockpalsofficial, was unexpectedly disabled on Oct. 11 without a clear reason. Despite our efforts to recover it, we were unsuccessful. This account has been a valuable platform for us to connect with customers and fans over the years. Subsequently, we created a new account, @rockpals.us, and encountered another unfortunate disablement. We faced issues verifying the account due to difficulties receiving the necessary codes via our phone number. Following this, on Oct. 31, we tried registering a new account, @rockpals_us, with a different phone number, only to have it disabled promptly after creation. The repeated setbacks have left us puzzled. We suspect that the term "Rockpals" may have triggered the account disablements. Notably, there is a suspicious fake account, @rockpallsofficial, which we reported but remains active. Could our new accounts have been mistakenly disabled due to the presence of this fake account? Any assistance would be greatly appreciated. Sincerely, Estrella

While scrolling through Instagram, I encountered a message stating my account was suspended on October 31, [redacted], and that it might be permanently disabled if not confirmed. Following the provided steps, I verified the code sent to my email and phone number. However, after completing the verification, the app displayed a blank screen with a buffering symbol. I waited for an hour before logging out of my account. Despite numerous attempts, using options like Forgot Password, logging in with Facebook, or resetting my password, I continue to face error pages and unresponsive messages without any explanation. I've now been locked out of my account for 2 days and find the situation quite distressing.

Hello, I have had an Instagram account (toti.hustlart) since [redacted]/[redacted]. About ten days ago, Instagram blocked my access to the account because I downloaded a software to see who views my profile. I entered my login information into this app, and then my Instagram account was banned. I am asked to verify my account, but I no longer have access to the email I used to create the account or the same phone number. I tried the video selfie method and sent it to Instagram, but my profile pictures do not allow them to identify me. I have photos of myself in the highlights or archives of my stories or posts. How can I recover my account, please? Thank you.

Dear Sir/Madam, I am seeking assistance with my disabled Instagram account. I am experiencing difficulties submitting the appeal forms due to a system bug. Despite numerous attempts, I have been unsuccessful in submitting my appeal. I kindly request a fair review of my account or for it to be directed to the relevant department for evaluation. I greatly value the years spent building this account, which holds important pictures. I have always followed Instagram's Terms of Use and believe I have not breached any regulations knowingly. Any discrepancies found were unintentional, and if identified, I commit to avoid repeating such errors in the future. Full Name: C. S. Man Instagram Username: jeanjeanie_85 Phone: +[redacted]2 Thank you for your attention to this matter. I anticipate your prompt response.

Good day, I am having trouble accessing my Instagram account. I had two accounts, one of which I haven't used in a couple of years and can't access even though the password is saved on my computer. Today, I tried to create a new account, Irina.Briye, from my laptop. However, when prompted to enter the six-digit code sent to my phone number (+38([redacted]) [redacted]-95-05), nothing happens. The code is not being received. I've attempted to change my phone number and requested the code again, as well as tried to log in from my smartphone (Samsung A53 5G), but nothing is happening. Sometimes (from the laptop) it asks to wait a few minutes and request the password again, but that doesn't change anything. Please help. Respectfully, Irina.

Subject: Urgent: Miss Africa Belgium Instagram Account Hacked Dear Instagram Support Team, I am Jonathan Tshiteya, the Public Relations Manager of Miss Africa Belgium. We regrettably report that our Instagram account (@missafrica_belgium_) was hacked on Tuesday, November 8th, around 9 PM. This breach occurred at a critical time as we are organizing our next event. We urgently seek guidance on the steps to regain access promptly. Moreover, we are faced with an additional challenge where we have lost access to previous accounts, raising concerns about their existence. Could you kindly assist in removing these obsolete accounts to ensure only our official account remains visible? Your swift attention to these matters is appreciated. Thank you, The Miss Africa Belgium Committee