Indeed.com Customer Service Issues

I recently posted a review about my workplace, Centra on Ballybofey Road in Donegal Town, where I work as a Supervisor. Initially, I believed the review was private since I didn't mention my name, but I did mention my role. This made it clear to everyone that it was the Supervisor who wrote the review. Given that there is only one Centra in the area with one Supervisory position, it's evident that it was me. In a larger city, I might have remained anonymous, but in a small town like mine, there is no hiding. I was shocked to realize this and quickly deleted the review. I pointed out the issue of low wages, especially for dedicated long-term staff members.

Hello, my name is Osman, and I recently encountered a disappointing situation while applying for a job through Indeed.com. Unfortunately, I fell victim to a scam involving a fake job posting for a proofreading position. The individual behind this fraudulent scheme, who identified himself as David Mooneyham, posed as an HR Director for a fake company named Prisa Company. He promised high compensation, a work-from-home setup, and even sent me a phony employment letter. Despite my efforts to verify the legitimacy of the offer, I ended up losing money to this scam. I believe that websites like Indeed.com should take more proactive measures to prevent such fraudulent activities from occurring and potentially harming others who are genuinely seeking job opportunities. I hope that by sharing my experience, we can raise awareness and prevent others from falling victim to similar scams. Thank you for your attention to this matter.

Hello team, I am a regular user and job seeker on your site. I had successfully found a job in the past, but due to personal reasons, I had to leave and am now seeking a new opportunity. Despite my 16 years of experience in education, I am facing challenges in getting hired again. I have been applying for roles that match my expertise but have not received any interview calls or offers. This situation is causing me deep distress and self-doubt. I seek feedback on why my applications are not progressing and why I am not receiving offers. The lack of response from employers is disheartening and impacting my confidence significantly. Your insight into my job search struggles would be greatly appreciated. Regards, S. Dutta

Unfortunately, your ability to post jobs on Indeed.com has been disabled. After reviewing your account, it has been determined that your advertisements do not meet Indeed's Terms of Service and Job Posting Guidelines. Your account is not incurring any costs, and this decision is final. No further action is needed from your end, and additional details regarding this decision will not be disclosed. We apologize for any inconvenience this may cause.

Hello, I have faced challenges securing employment due to a misdemeanor charge that was ultimately dismissed. While working at Second Chances Comprehensive Services, I discovered exploitation of a client's finances and medications. Despite voicing my concerns to my supervisor, I was terminated and later wrongly charged with petty larceny by Norfolk Police, leading to a court dismissal. I am currently working on expunging this from my record. With nearly 30 years of experience as a crisis counselor, I possess strong communication and engagement skills that could benefit various careers. I am seeking a professional job that pays a minimum of $25 per hour to sustain myself. Any suggestions for legitimate job opportunities that align with my qualifications and do not require a background check would be greatly appreciated. Thank you, V.L.

I applied for a data analyst position in Cardiff that was removed from your website. The company is investigating the issue as my application didn't go through. They advised me to reach out to you to obtain a 5-digit number from the ad listing starting with 4 or 5. The job was posted 27 days ago with a salary range of £30,[redacted] to £50,[redacted] per year. Please assist me promptly. Thank you.

My name is Stephen Hudson. I received an email from Ramada Inn inviting me to an interview scheduled for this morning at 10:30. When I tried to confirm by hitting the schedule interview button, there was an error and the appointment wasn't confirmed. I have left a voicemail for the Maintenance Manager but haven't received a call back. Last night, I got another email saying the interview was cancelled. I'm still trying to reach someone at Ramada. I would appreciate if someone from indeed could contact Ramada Inn at [redacted] Stanley Ave. on my behalf to discuss keeping the interview since the system didn't acknowledge my request to confirm the interview.

I suspect NYC Limo VIP might be a scam. When I had an interview with them, they wanted to meet at a fast-food restaurant, not at their supposed office address on E. Tremont, which turned out to be a McDonald's address. Their website lists a different address in Teterboro, NJ. Furthermore, two different representatives gave me conflicting location verification details. One person mentioned Astoria, NY, while another, when pressed, hesitantly confirmed Queens, NY without clarifying Astoria. When I inquired about the discrepancy with their online location, the woman I spoke to seemed evasive and eventually hung up on me after putting me on hold without an explanation.

Hello Indeed Staff, I am an Employment Specialist working with homeless Veterans. Creating "new" accounts has been a smooth process for me in the past. However, I am currently having trouble finding the "create new account" option on your website. The instructions provided mention: 1. Clicking on the Sign In button at the top right corner. 2. Entering your email and password. 3. Uploading your resume or using the resume builder. 4. Checking your email for a confirmation message from Indeed (including the spam folder). 5. Clicking on the confirmation link in the email to confirm the new account. When I enter an email address in step two, I am prompted to enter a password. After entering the password, I receive an error message stating "Error: Incorrect password." I would appreciate your assistance in resolving this issue. Thank you and have a wonderful Friday.

Good morning Indeed Staff, I am an Employment Specialist assisting homeless Veterans. I never had trouble creating accounts until now as I cannot find the "create new account" option. Your website's instructions indicate to click on Sign In, enter email and password, upload a resume, watch for a confirmation email, and confirm the account. However, after entering my email, I face an "Error: Incorrect password" message. Can you assist me in resolving this issue? Thank you and have a great Friday!

Today, I had two interviews scheduled through your link as I am job hunting. Unfortunately, I faced issues during both interviews. In the first one, the camera never worked and I didn't receive any instructions after connecting, resulting in me waiting for 30 minutes with no one showing up. The second interview had a working camera, but after following instructions to return to the room in 5 minutes, I still ended up waiting for 30 minutes with no one attending the interview. It's frustrating that there was a lack of professionalism and a disregard for my time during these interviews. The service provided through your link has been disappointing, causing a waste of time as interviewers fail to show up for scheduled appointments.

My Indeed account was linked to [redacted] I noticed my account was missing 3 days ago. Yesterday, I called Indeed support for help in restoring my account, as it was not appearing in searches or within Indeed's database. The representative assured me they would contact technical assistance right away to address the issue. Today, I received an email from 'Prince' from Indeed stating my account would be permanently deleted and I may not use it again. This is not the help I asked for. I am requesting assistance to restore my account under [redacted] and all related job search information. The current situation has been disappointing. I kindly ask for my account to be reinstated immediately without deletion. I am known as Elizabeth Lewis. Please reach out to me at [redacted] Thank you, Elizabeth Lewis

Subject: Name Update Request Greetings, I am contacting you on behalf of Seva Law Firm regarding a necessary correction to their profile information on your website. The law firm has officially altered its name to: Seva Law Firm Car Accident & Injury Lawyers Kindly update the firm's profile on your website accordingly. To verify this change, please refer to their Google Business Profile and the Copyright line displayed on their website. Here is the link to their profile on your website for your reference: [redacted] As we lack the necessary login credentials to effect this modification directly, your support in rectifying this detail would be greatly appreciated. Once more, you can verify the updated name through their Google Business Profile and the Copyright line on their website. Best regards, Gabriel S. SuttonDigitalMarketing.com Web Design, Google Ads, Social Media & SEO

I am in need of assistance to recover my Indeed account. I have encountered difficulty remembering my password due to my habit of signing in through Google, and there are three possible email addresses that could be associated with my account. Unfortunately, one of these emails experienced a security breach, prompting me to refrain from syncing my Google accounts initially, making it challenging to access my Indeed account. I am seeking to update all of my user account information and enhance my privacy settings. I can provide the necessary documentation to verify my identity. My resume is solely stored in my Indeed account, and I aim to update my contact information promptly. As I am currently in search of a job due to recent life changes, I would greatly appreciate your assistance in this matter. Thank you for considering my request for email communication to verify my identity and update my contact details. I am willing to provide the three possible email addresses and phone numbers that may still be linked to my Indeed account for further communication and verification purposes. Sincerely, Stefanie S. (Kindly note the multiple email addresses are due to unsuccessful attempts after the security breach. Your understanding is highly appreciated.)

I posted a job ad and was surprised to see a charge of $[redacted] on my phone bill for it, which I did not authorize. I am requesting an immediate refund as I did not use the service and attempted to cancel it beforehand. The unexpected charge of $[redacted] is excessive, and I feel like it was taken from me without any warning. I insist on getting my money back promptly as this situation is unacceptable.

Hello, I want to share my experience with Changing Tide Care Homecare in Virginia Beach, VA. I recently joined their team and completed various requirements such as obtaining my driver's transcript, TB test, and a 21-training video course, along with other necessary paperwork. Despite being told there was a mandatory orientation, it turned out there wasn't one. Feeling frustrated by the miscommunication, I demanded a refund and the return of all my documents. It's disappointing to see such disorganization within the company, and it has definitely made me reconsider my decision to work with them. Has anyone else faced a similar situation with their employer?

Proposal: Platform Extension Hello, I'm Andreea, a UX UI Designer with psychology background. I have an idea to create a platform linking companies and employees based on psychological profiles. Employees can plan their career path with courses and challenges to improve, while companies can strengthen team bonds, foster growth, and offer a supportive environment. I envision this as an extension of Indeed or a standalone platform. I am open to discussing this further. If you're not interested, I will explore other partnerships. Looking forward to hearing from you soon. Best regards, Andreea Laura Amzu | UX UI Designer Email: [redacted] Phone: +40 [redacted] [redacted] [redacted] Website: www.andreea.design

Hello, my name is Vinayak Pandey from Sidhi, Madhya Pradesh, and I am currently seeking a job. I received an email from Indeed where Mayanka informed me that I had been selected for a job. Following this, I was asked to make a payment, which I complied with. Subsequently, an interview was conducted, and I was instructed to transfer [redacted] rupees to various accounts. Unfortunately, I am now experiencing difficulties as Mrs. Rahul, Sir, and Mayank, Sir, are not responding to my calls. Their email IDs are mentioned in the correspondence. Thank you for reaching out to Mayank Verma and providing me with this job opportunity at Indeed. You can contact me at [redacted]. Please call me back soon.

Hello, I represent a company looking to post a job advertisement without incurring additional fees for visibility. Unfortunately, despite having two draft ads, I am unable to publish them without payment. I am seeking guidance on how to publish these ads without any associated costs. Could you please advise me on the process for publishing draft ads without payment? Thank you.

I need help with an issue we encountered on Friday. We were attempting to change the Lead ownership from [redacted] to [redacted] There is a Pending Request in that account. I previously had a second account under [redacted] We were under the impression that to take over Jamie's account, I needed to delete my info@ account. Therefore, I initiated the deletion of info@ and it was completed. Now, I am unable to accept the pending request for Jamie's account as the system indicates my email is invalid. The only solution provided is to create or provide a new email address. This is not ideal as my work email is info@, and I do not wish to use a personal email for work matters. I am perplexed as to why it is challenging to recover my deleted email. Assistance would be greatly appreciated. Thank you.