Indeed.com Customer Service Issues

I recently used the email address [redacted] to request a handyman but realized after submitting the form that there was a mistake. The correct email should be [redacted] I've tried to change it on the form but haven't received any confirmation. Please ensure that my job request is directed to [redacted] to avoid confusion with another request I have for my kennel. I apologize for the error and appreciate your assistance in resolving this issue promptly. Thank you. Sally Estey [redacted] RR [redacted] Ardrossan, AB T8E2L4 [redacted] Email: [redacted]

Dear Indeed Team, I have been attempting to secure a remote job through your platform for some time now. It is imperative that you enhance the screening process for employers listed on your site. My experience with one company, HCL, was alarming as they attempted to deceive me by requesting my bank account login information after sending a fraudulent W4 form. Another suspicious incident involved a company sending me a check for job equipment with the demand that I deposit it into my account and exclusively buy their products to grant them access to my personal details. It is crucial that your company rigorously scrutinize employers to prevent users from falling victim to scams. Your reputation is at stake, as individuals who are defrauded may take legal action against both you and the companies involved. Thank you for your attention to this matter.

My account has been hacked, and getting my password reset has been impossible because the hackers are always ahead of me. I feel like I'm losing job opportunities and appearing foolish. I am frustrated that there is no direct contact on the job page for these urgent security issues. I am shocked by this situation and wouldn't have used Indeed if I had known. I am very upset and will be reaching out to my attorney. It is irresponsible not to have a phone number for assistance in such situations in this day and age. Please reach out to me within three hours at [redacted] or face legal action. I am prepared to contact the Attorney General, FTC, FBI, Better Business Bureau, and will not give up until this matter is resolved. Sincerely, J. Marsh

Hello, My name is chanuvegi from Vizag. I recently received a call from Indeed offering a job at HCl Technologies. I had to take an online test and pay [redacted] rupees. After passing the test, I was informed about a technical round and was later asked to pay [redacted] rupees before an HR interview. Subsequently, I was asked for an additional [redacted] rupees to provide a laptop, which seemed suspicious. I declined and requested a refund of [redacted] rupees I had paid. Despite the assurance of a refund, I have not received anything. The person I communicated with was Anjali Singh, and her contact number is [redacted]. I ask for assistance in resolving this issue and accessing the refund. Thank you.

Hello, I am part of a solution provider working with the PEO company Stratus Hr in the USA. We have our own job portal for clients to post vacancies and for candidates to apply. We are looking to integrate our job listings with Indeed and have candidates redirected to our job portal when they click on a vacancy. In the past, we provided our job details to Indeed in XML format for integration. As a PEO company serving multiple clients with separate job portals, we want to streamline the process so that candidates can be directed to the correct job portal URL. We are seeking guidance on how to achieve this integration and any API or documentation required for this process.

I need to retake the Advanced Attention to Detail assessment because I was interrupted several times while taking it, and a decent score is required for a job I applied for. I was able to complete the regular Attention to Detail test without interruption and scored "Expert," proving I possess the necessary skill for the job. Unfortunately, interruptions led me to time out during the Advanced test, preventing me from completing all questions. This affected my score and does not reflect my true ability. Achieving at least a "Proficient" score on the Advanced assessment is crucial for my job application and others, so I kindly request your understanding in this matter.

I am the bookkeeper for Roadrunner Tire Distributor LLC in Albuquerque, NM and A to Z The Tire Lady in Farmington, NM. Our account is associated with the email [redacted] The owner is David Gudgel, and the bookkeeper is Amy Wellen. The credit card ending in Visa [redacted] has been mistakenly charged and credited multiple times for bills that were never supposed to be processed. Despite our requests to remove the card from both accounts, the erroneous charges persist. We urgently need the card ending in [redacted] to be removed from both accounts to cease these unnecessary charges. The latest charge of $[redacted].87 on August 1st, [redacted], must be reversed promptly. Please reach out to me through email, call, text, or visit within the next 24 hours. Thank you.

I have been receiving multiple emails over the past two weeks from addresses like this one Burk Temmy <[redacted]>. The emails claim to be from HR departments of legitimate companies but have poor English. When I responded to one of these emails, I received WhatsApp messages from someone named Anna, claiming to be a Director of one of the companies. The address given was in Sydney with a Singapore phone number, even though the company is actually based in Melbourne. I suspect these emails are scams, as they offer me positions that do not match my work experience. I would be happy to share these emails with you if you are interested. - Jim Sinclair

Hello, my name is Joanne Blair. I recently deleted one of my Indeed job-seeking accounts linked to [redacted] due to a home invasion where my Employment Records book was stolen. Concerned about potential identity theft, I suspect there may be another account under [redacted] that I can't access due to lost login details. I believe both accounts have similar Resumes. If you find duplicate accounts, please promptly delete them to prevent unauthorized access by potential identity thieves. While I understand security concerns, resetting passwords would be appreciated to safeguard my information. I intend to close all employment email addresses as well. Thank you for your assistance. Sincerely, Joanne Blair

Hello Indeed Team, I am having trouble setting up an Employer Account and keep receiving error messages stating that my account cannot be authorized. As the owner of a small coffee business, Ethical Bean Company, I urgently need assistance in getting my account approved to post job vacancies. My name is A Valla, and I operate as a self-employed Partnership, not a PLC. While I do not have a website, my business, Ethical Bean Company on Dace Road, has favourable Google Business reviews. You can reach me at [redacted]0. My registered address is 11 Merlins Court, 30 Margery St, London, WC1X 0JG, and the coffee premises are located at 41 Dace Road, London, E3 2NG. I appreciate your prompt attention to this matter. Best regards

I am still being charged for an advertisement despite the job being closed. I would like to speak with someone from customer service. I posted a job recently, and it has reached its closure date; however, I am still getting billed. I have searched the website endlessly to find a telephone number to discuss with your accounts department. Sadly, the numbers are either unobtainable or out of order. I would be very grateful if someone could contact me from your accounts department. Please do not ask me to log into my account as this is not working either. Kindly telephone me at 01[redacted]78 to discuss 1) Reimbursement of funds 2) Ensure no further funds are taken from my account 3) Confirm that this job has now been closed. Kind regards, Lisa Cleary

I am uncertain how Indeed would utilize my resume. Currently an independent contractor, my work has decreased since covid and it is crucial my clients are unaware of my job search. The nature of my experience may reveal my identity to long-time clients even without my name. I have come across suitable jobs on Indeed but remain unsure of how my information will be handled. Due to disabling 3rd party verification on my servers, I seek a direct contact method with Indeed. I refrain from creating an account until understanding their privacy policy regarding personal data usage and control over resume visibility. Clarity from Indeed on these matters is essential for me to move forward and decide on using the platform.

I recently applied for a job at Scigilian through Indeed and received messages asking to send my resume to a Gmail account. I was offered a personal assistant position by individuals claiming to be associated with the company. The job descriptions provided for both positions were very similar and involved tasks such as paying bills and making donations on behalf of the employer. The correspondence was done via email and phone calls from individuals with US and Oklahoma phone numbers. Despite pointing out my concerns about the hiring process being unusual, the individuals insisted on moving forward with the hiring process. They requested personal information like name, address, and cell phone number as part of the application process. Due to the suspicious nature of these interactions, I have chosen not to respond to further emails. It is important to investigate these potential scams to protect others from falling victim to such deceitful practices.

I am having trouble finding the contact information to apply for the Program Officer position at Northland Foundation in Minnesota. On the job posting on Indeed, it instructs interested applicants to send an email with up to three paragraphs explaining their interest and qualifications for the role. Along with the email, candidates are asked to attach their resume and provide a link to their LinkedIn profile. I have checked the posting multiple times but cannot locate the email address to send my application. Any guidance on where to find this information would be greatly appreciated so I can proceed with my application promptly.

I submitted a resume on Indeed.com and was offered a job by someone pretending to be Greg Johnson from EXOR America. I ended up falling for a work-from-home scam, sending $[redacted] for job materials. Feeling embarrassed and deceived, I reported it to the police, FBI, Secret Service, and my bank. Despite my efforts, the authorities couldn't assist because the perpetrator was still online. I tried to catch them by stalling with a fake check, but that led to a warrant for felony forgery against me. Now I owe over $[redacted] to Wells Fargo and need legal help. EXOR America confirmed Greg Johnson wasn't their employee, and I realized I was not the only victim. I advise others to be cautious of too-good-to-be-true offers. I want the charges dropped and to repay my bank. It's unsettling that even reputable sites like Indeed.com can lead to such scams.

I applied for a Back Office Executive position at Axis Bank. I paid rupees 43,[redacted] through Google Pay. After canceling, I was assured a refund by November 5th, but it has not been processed until now (November 11th). I need the refund urgently. I am seeking contact details for an official supervisor at Indeed to address this issue promptly. I have tried to reach out but no one is responding, which raises concerns about the legitimacy of the transaction. I am frustrated with the lack of communication and worried about the transparency of this process. Please assist me in resolving this matter as soon as possible.

I recently encountered an issue with Indeed that required me to log in using my email and reset my password. Subsequently, all my saved jobs and applications were lost, and the "My Jobs" section now shows everything as "0". This is concerning to me as I rely on Indeed to keep track of my job applications. I would greatly appreciate any assistance in resolving this matter. Thank you.

Our business account at Indeed was unexpectedly disabled. We are Elite Motor Group (EMG), an international dealership with offices in New York, NY, and Charlotte, NC. Due to automotive inventory shortages and high demand, we urgently need to expand our vehicle inventory. To facilitate this, we are seeking to hire additional staff to assist in vehicle procurement for resale. Since [redacted], we have advertised job openings on Indeed, having spent over $[redacted] on job postings this year alone. Unfortunately, we have not received a clear explanation for the account's removal and are eager to address and resolve this matter swiftly to resume utilizing Indeed's services for our recruitment needs.

I'm struggling to log into my profile account to add a new cover letter. I want to maintain the current one I use but add another for different job types. I believe my password is still valid since I last used it a few months ago. The Indeed login app from Google isn't directing me to my account login page. UPDATE: Despite the response from Indeed indicating I can't upload a cover letter separately and must apply for each job, I have always been able to choose whether to include one or not when applying via email on Indeed. When using the Apply Now or Easy Apply tabs, I could edit my resume and cover letter. Although I reset my password and accessed my account, I can't locate the stored cover letter from previous applications to edit or add a new one. Additionally, I'm struggling to find the option to add a new career path such as Sales Associate and receive email notifications for related jobs like I did with another category a few months back.

I signed up for an account without understanding the process. I was expecting a credit from a letter, but it wasn't applied to my account. I need help to stop the influx of interviews and candidates, as I didn't realize the process had already begun. I haven't contacted any candidates yet. I sent an email about the credit, but it seems many interviews are already scheduled and missed. Could someone assist me in resolving this issue? I don't want to pay for interviews that didn't happen and would like to pause the process until I grasp how it works. I now have a $[redacted] bill without interviewing any candidates. Your help is appreciated. Thank you.