Hyatt Gold Passport Customer Service Issues

I received a notification stating that if I don't use my Hyatt gold passport (G [redacted]4 F), I'll lose the accrued points. I'd like to know how I can preserve my points without booking a hotel room now. Can I visit a Hyatt Hotel and buy a coffee to keep the points active? Please update me on this as I've been a member since October [redacted]. Thank you. Quentin M.

During these challenging times, the behavior of the manager was extremely disrespectful. Despite my efforts to resolve an issue with a mistakenly flagged card, the manager's threats and hostility were unwarranted. I am currently left without a means to make essential purchases or even buy food due to the necessity of awaiting a new card. Despite my repeated attempts to communicate the payment matter, the lack of cooperation and understanding is concerning, particularly considering my continuous efforts to address the situation politely. The cancellation of my reservation under these circumstances is unacceptable, especially given my history as a reliable guest booking a premium room. The manager's behavior and the cancellation only add to the stress caused by the current state of emergency and the shutdowns in place.