Google Customer Service Issues

Hello, I am having an issue trying to remove my phone number from my personal Gmail account. I have attempted to contact support through the website many times without success. The problem arises because I removed my phone number, and now I can't verify my identity. The validation code is not reaching my backup email address, [redacted], and I urgently need access to retrieve important documents. Kindly send the validation code to [redacted] so I can unblock my account promptly. I can be reached at the phone numbers: 00 41 79 8 77 77 11, 00 41 76 [redacted] 86 60, and 00 41 76 [redacted] 73 99, as well as through WhatsApp. I am willing to provide any necessary identification for verification. Your help is greatly appreciated in this urgent matter. Thank you. Ewa C.

Hello! I recently reached the limit of my storage on my Google Photos account and needed to upgrade. I attempted to do so, but realized I couldn't remember my password. I successfully changed it but faced difficulty logging back in as the system prompted me to verify my identity. Options provided were to input an 8-digit security code, use the Google authentication app, or confirm via a phone message. Usually, I opt for the phone confirmation, but due to the password change, this method didn't work, and I was logged out of all accounts. Unfortunately, my backup codes were outdated, and the Google authentication was disrupted post-password change. Despite having a linked recovery email, I encountered issues using it for sign-in purposes. Although I have the associated phone number and can answer security questions, these options weren't presented to me. I've exhausted all recovery options and am eager to retrieve my photos from Google Photos. Thank you for your assistance.

I am having trouble logging into my [redacted] account as my phone was stolen and my account was frozen. There is important information, like a $[redacted] gift certificate to Victoria's Secret, that I need to retrieve. I am not sure about my recovery numbers. The phone number associated with the account is [redacted] and the last number used was [redacted]. Unfortunately, my identity was also stolen, and [redacted] took money out of my bank account, which I inherited from my late father who passed away on August 14, [redacted]. Despite seeing his name on my bank statements, TJ Stephens denied involvement. Please assist me in recovering my account. Thank you for your help, but TJ Stephens is no longer alive as he tragically took his own life.

I'm having trouble accessing my Google account, [redacted] My phone was stolen, and I forgot my password. I've been attempting to log in without success. Unlike my other account, I'm not being given the option to reset my password. This account holds valuable marriage photos and important documents. It's essential that I regain access. Despite being in a location with Wi-Fi, I'm still unable to log in. I'm concerned as this account is linked to all my other accounts, including my cards. It's crucial that I find a way to access this account. Any help would be greatly appreciated.

I initiated the YouTube TV trial and canceled the account on February 17, [redacted], ensuring the trial would end the next day. I canceled due to the high cost of $70/month for unused services. However, I was charged $68.56 on February 25, [redacted], causing an overdraft in my bank account. I urgently request a refund of this charge and the associated overdraft fees as well. It seems to be an error on your part. I have witnesses who can confirm my actions on February 17, [redacted]. Please process the refund promptly as I cannot afford the daily $36.00 overdraft charges from PNC Bank. This situation has put a significant financial strain on me, and I hope for a quick resolution.

After trying out the YouTube TV trial, I canceled my account on February 17, [redacted], a day before the trial was supposed to end. I had to cancel as I cannot afford the $70 monthly fee for channels I do not watch. However, I was charged $68.56 on February 25, [redacted], causing my bank account to be overdrawn. I urgently request a refund for this charge and any associated overdraft fees. The situation has put me in a tough spot financially, and I urge you to rectify this error promptly. I have witnesses who can confirm my actions on February 17, [redacted]. Your urgent attention to this matter is greatly appreciated to avoid further financial strain due to overdraft fees from my PNC bank.

I am having an issue with someone from Google attempting to withdraw money from my checking account without authorization for alleged purchases. This has been a recurring problem for the past three to four years. I have repeatedly sent emails and filed disputes with my bank requesting them not to pay Google anything. Despite this, Google attempted to take $3.18 from my account early this morning. I received an email notification from my bank about this unauthorized transaction. I want to make it clear that I will not hesitate to take legal action if this continues. Google does not have my authorization to take money from my account. Stop this immediately. - BThrshr

My accounts have been compromised by hackers who have taken over $&[redacted].00 from me. I possess screenshots of them accusing me of hacking, despite not owning a home computer or having any knowledge of such activities. These hackers are also destroying crucial information linked to a fraud and terrorism case with federal identity theft charges. The following emails are associated with Apple IDs: - joyneal@gmail - barrsimis76@gmail - simbarr46@gmail - cheydeandre@gmail - barrazasbaby@gmail I am willing to provide my Texas state ID and Social Security card as proof. There is also vital information stored in my Google Drive. My system is still under attack as the emails are linked to Apple IDs. Please advise on what steps to take. You can reach me at [redacted] or [redacted], or via email at [redacted] Thank you.

I am not very familiar with computers, so I would appreciate speaking with a Google expert to assist me in recovering a hacked email account. I need to reset the account as I can't recall the password and no longer have access to the phone number linked to it. Due to this, I am unable to receive a new verification code. The email address I am trying to recover is [redacted] I had to delete it temporarily due to hacking attempts. I have set up a new email, but there are important things I need from the old account or would like to use it as a secondary email. I kindly request someone to contact me or restore the account for me since my current phone number, [redacted], is not associated with the account. The previous phone number linked to the account, [redacted] [redacted], is no longer in my possession, making it impossible for me to recover the account. Thank you for your help.

I'm struggling with logging in to my Google account. Despite changing my password multiple times, I continue to face login issues. After resetting my password, the system either prompts me with the "I AM NOT A ROBOT" verification or displays a message about the unusual sign-in activity. I'm not tech-savvy, and these repeated challenges are frustrating me. I would appreciate assistance before I lose my mind. Thank you.

Hello Google, I am experiencing a critical security alert on my Google account. Despite changing my password multiple times and adding extra protection with my phone number, I am still encountering an issue. The error message I see is related to a suspicious app being detected. I kindly request your assistance in resolving this matter and ensuring that I no longer receive this critical security alert on my account. Thank you.

For the past three weeks, my browser extensions have been showing up on the toolbar but are not functioning properly. One of these extensions is my Norton vault. I have contacted Norton for help three times, and they resolve the issue temporarily. However, every time I restart my computer, the same problems arise. Norton guided me through reinstalling the extension on the Google extension page, but I find this inconvenient as I am not tech-savvy. The icons for Privacy Builder and Adblock through Norton are inaccessible, and the Norton Safe Web icon is not working. I urgently need assistance with resolving these issues so I can access my Norton vault and manage my connections. Additionally, I encountered an issue with my email address being deemed invalid when providing it for support.

Hello, I encountered an issue recently and would appreciate some guidance here. To give you a brief overview: 1) Initially, I installed 1 Google Nest thermostat without a c-wire for testing purposes. 2) One evening, the thermostat displayed a "low battery" warning, prompting me to address it the following day. 3) Unfortunately, the battery depleted overnight, leading to frozen pipes due to no heat. 4) I had to engage a plumber, resulting in a bill exceeding $[redacted] to rectify the situation. 5) I am seeking a dialogue with Google for potential reimbursement since I did not receive any preemptive notifications about the battery status. This lack of communication surprises me as it is common practice. If this platform isn't appropriate, kindly provide me with an email address where I can share a detailed summary for further discussion on alleviating some of the associated financial burden. Paying $[redacted] for a $10 thermostat's error seems excessive.

My phone was stolen by someone named Chloe Myers, who accessed my Google account and changed all my passwords, recovery phone numbers, and email addresses. Despite having all the necessary information to prove it's my account, I couldn't regain access because she altered everything. The account that was taken is [redacted], belonging to Sara Nicole Darbonne, also known as Sara Nicole Shay, born on November 2, [redacted]. Associated phone numbers are [redacted] and [redacted]. The account was opened around September 1, [redacted], and June 22, [redacted]. Other emails linked to this account are [redacted] and [redacted] Some possible associated addresses include [redacted] Grand'Anse Hwy Breaux Bridge LA [redacted], [redacted] W 24th St Houston TX [redacted], [redacted] Highway [redacted] Opelousas LA [redacted], [redacted] Titan Drive Apt A Lafayette LA [redacted], [redacted] Sunflower Drive Lafayette LA [redacted], and [redacted] Bears Rd Abbeville LA [redacted]. The Facebook linked to this email address is Sara Darbonne with ID [redacted]. I can provide my driver's license and other information to verify my ownership.

I am currently able to access my Gmail account, but when I open the emails, the content appears blank. The subject line is visible, but the message content is missing. Despite this, I know there is content there as I can see it if I try to forward the email. I am not very familiar with technical matters, so I may have unintentionally triggered this issue. I am unsure how to fix it and would appreciate assistance. If any instructions are sent to me, please ensure they are easy to follow. Thank you for your help. Best regards, J.P. P.S. If sending instructions via email, I should be able to view them if I try to forward the message. Thank you once again for your support.

I am 86 years old and require my cell phone for emergencies. Today, when I needed it during a health scare, Google deactivated my phone without warning. This caused immense distress as I was left stranded. It is unacceptable to shut off someone's device abruptly. My service is not with Google but it is an Android phone, so this action was unwarranted since we do not owe any money. Google's reasoning about the password security is unjustified and unnecessarily risky. There should be protocols in place to prevent such incidents, as it could lead to dire consequences someday. I urgently need my phone reactivated, and I will address the password concerns soon. Many of the listed passwords are outdated, and I faced difficulties removing them.

I recently switched phone services from T-Mobile to AT&T. While transferring everything over, the employee at AT&T was able to move everything except for my email due to a forgotten password. We tried various ways to recover the Gmail account ending in [redacted], including using my phone number, old Hotmail account, and a recently created Gmail account ending in [redacted] Unfortunately, none of the attempts were successful. I am concerned about potentially losing access to important emails for ongoing projects. When trying to recover the Gmail account, the system offers various ways to receive a code but does not send it to the correct email address, [redacted], which is the only one I have been using to try to recover the old account.

I recently received a critical security alert on my Google account on 28th February [redacted]. Despite not using my account at that time, it displayed a red warning prompting me to enhance security. Upon checking my email, I discovered a notification from YouTube regarding content removal from a channel I didn't own. Upon investigation, I found a YouTube channel with videos uploaded under my name, starting from the day of the suspicious activity. I promptly deleted the channel, videos, and content. I have changed my password, but I am concerned about resolving this issue and taking appropriate action against the hacker. I seek further assistance in restoring access and ensuring the security of my account.

I am a victim of domestic abuse and stalking. The individual accessed and took control of my email accounts, iPhone, AT&T account, iCloud, work email, computer, home security system, and even entered my home. My name is Susan Leist. My previous cell phone number was [redacted]. My affected Gmail accounts are slleist@gmail and susanleist1@gmail. I suspect he created other accounts using my personal information. I seek assistance to access these accounts, monitor activity, and retrieve important data. He also compromised my Gmail photo account where I stored pictures of my children and grandchildren. The perpetrator, Greg Wade, employs various phone numbers, one known to me is [redacted]. Thank you for your help. I have created a new Gmail account using a friend's details for added security and privacy.

After my vehicle was broken into and my wallet and phone were stolen, I filed an insurance claim for the phone. I promptly got a new phone, activated it, and synced it with all my Google accounts. However, my Google account was changed without my knowledge. It turns out my ex-girlfriend was behind the theft and had manipulated my Google accounts after I deactivated the stolen phone. Now, I am unable to log into Google, receive password codes, or access various apps due to this security breach. I have tried to prove my identity without success. I have since acquired a new phone number but I am still struggling to regain access to my original Gmail to retrieve important photos and stored information.