Google Customer Service Issues

I loaned my phone to a friend, and when I got it back, I couldn't access my Google account. I suspect my password was changed. Unfortunately, I can't retrieve the code sent to my recovery email or phone due to too many attempts. This has been happening for three days. The friend who borrowed my phone is Sara Hines, and my name is Ruthie Fink. I'm worried about losing my photos stored in my Google account. I've been hacked multiple times, and it's caused a lot of stress and anxiety for my husband and me. He's even offering $[redacted] for evidence to convict these hackers. It's been a nightmare for over five years. Help in identifying and stopping them would be greatly appreciated. Thank you for any assistance. Regards, Ruth Ellen Fink.

I am having trouble accessing my business email account on my phone. After changing phone carriers, I am unable to log in as I no longer have access to my old number. This email is important for work, and I really need to regain access. The email address is [redacted] Unfortunately, I cannot recall the password, but the last one I remember using was Landon0608! I have been attempting to access it for the past few days with no luck. I would greatly appreciate any assistance you can provide.

My name is Margaret Allotey. I had a Galaxy S7 Edge that broke, resulting in the display malfunctioning. I sent it for repair, but after fixing the display, the phone is now blocked, displaying a message saying "device is disabled, contact IT administrator." The repairer mentioned that the phone was reported stolen, causing Google to block it. I purchased the phone new in May [redacted] and have been the only user. The email associated with the phone is [redacted] I need assistance in unlocking my phone, and I can provide more proof if necessary. Thank you.

I attempted to log into my [redacted] account through Thunderbird but received an error stating my information isn't recognized. My other Gmail accounts work well with Thunderbird, and I can access bluebayouswildchild@gmail directly through the Google browser. Why is Thunderbird not working with this account? You can email me at [redacted] for assistance. Thank you. - Ed Y.

Hello, I am trying to access an Amazon account that my co-worker set up, but I am having trouble logging in. Google is not allowing me to access the account, and Amazon is requesting the email associated with it. I need to return a costly product, but I am unable to do so without the email information. Since I cannot reach my co-worker and do not have the Google password, I am stuck. I do know the Amazon password, but I cannot log in without the required email. I am seeking assistance on how to proceed. Thank you for any help you can provide.

I am having trouble accessing my account because I believe it has been hacked. The password was changed without my knowledge, and I am unable to verify my identity as the hacker removed my phone number and other identifying information. How can I regain access to my account? I am unable to sign in at the moment as I am using a device that Google does not recognize. Although I understand this is for security reasons, I am looking for assistance on how to resolve this issue and regain access to my account. Thank you.

I accidentally broke my phone and got a replica, but I can't remember my Google account password. The backup email is also inaccessible. After trying different options for verification, I'm still unable to access my account. I only stored the passwords on my old phone, so I'm stuck. I've tried security questions with no luck. I need help recovering my account under [redacted] Please reach out to me at [redacted] for assistance.

My phone was stolen on November 12, [redacted], and since then, I haven't been able to access my Gmail account. I need to recover it because it contains important files and is my personal email address. I've tried the recovery process and provided backup codes, but unfortunately, Google was unable to verify my ownership of the account. Can someone assist me with this issue? The email I need to recover is [redacted], and you can reach me at my temporary email, [redacted]

I used to have an account a long time ago when I first got a phone and added [redacted] as the email. Recently, I've realized there are things I need in that account. I suspect it's been hacked because after sharing it with a friend for business purposes and getting a new phone, I couldn't log in. When I try to reset the password, I'm not prompted with security questions, only asked for the previous password. Please reach out to me urgently. Thanks.

Yesterday, I created a Gmail account with my genuine name [redacted] to post a comment on a friend's Wordpress website. Shortly after, criminal hackers accessed my account, changed my password and phone number for verification. Google no longer recognizes my phone number, which the hacker replaced with one ending in "..31". This unauthorized person is using my name for fraudulent activities, and I require Google's help to regain access to my account and track down the criminal using the phone number ending in "..31". I have a second Gmail account secured with 2 Factor verification, thanks to Google's assistance. I now need Google's support to recover my original account that was compromised by these criminals. I am willing to provide a screenshot demonstrating how my account was fraudulently accessed and altered by these individuals.

I am unable to access my previous email account as I have forgotten the password and no longer have the phone number associated with it. This has been an issue for a couple of years. I created a new account but now I cannot access my Facebook account as I do not remember the password linked to my [redacted] address. I am seeking assistance in recovering this account as I have many important family photos stored there.

Hello, I'm Rishabh from West Delhi, Uttam Nagar. My mother has been at MAX hospital for the past few days, and we have been borrowing money from various people. We are still short and in need of 24k to continue her treatment. I have attached the hospital bill and bank information. You can reach me at [redacted] through calling or Paytm. Your help would be greatly appreciated in this urgent situation. Thank you.

I was trying to find a hotel recommended by Google that turned out to be 20 minutes away. It was 1:49 am, and I was lost after driving for over 14 hours. I had to contact the hotel for guidance, spending more than an hour searching. I kindly request a refund as the situation was not fair. I was alone and scared, not knowing where to go. Please verify with the hotel, as they can confirm my experience and unhappiness with them.

My account was hacked. I reached out to Google support for help in recovering it. Although Google stated the recovery was successful, I still cannot access my account. It has been six months now, and I am hoping for two outcomes: either to regain full access to my account through a successful recovery, or to obtain copies of my game Lords Mobile purchase history to link my account to a new email. The Gmail account originally affected by the hacking incident is [redacted] For further communication, please use the contact email provided below.

I recently purchased a new Quasar 40-inch Smart LED TV, model Q40FST2. When I tried to sign in to my Google account, it wouldn't let me due to browser security issues. Google suggested downloading Google Chrome for a secure connection. However, when I attempted to download Chrome, it required signing in which Google was still blocking. I adjusted my security settings in Google but it did not resolve the problem. I am stuck in a loop where Google is asking for a safe browser to access my account, but it won't let me download Chrome because I need to sign in. I am seeking assistance to gain access to my Google account, as I am unable to sign in or download a secure browser. Your help is much appreciated.

I have been charged five times (RM 19.90 X 5) today by Google Play Store on my billing phone line for buying diamonds in Mobile Legends: Bang Bang. I currently haven't played or opened the game in some time. Upon receiving the message on my phone about the purchases, I quickly opened my MLBB account to check, but there are no additional items that have been purchased earlier. I suspect that my account has been hacked, and someone has been using it to make purchases in the game. For your information, I have not made any recent purchases related to this game on my phone. I wish to file a complaint about this issue and request a refund as I have lost almost RM [redacted] today. Please take this matter seriously as your apps may be allowing other people to hack into others' accounts.

I recharged my Vodafone mobile with rs.[redacted], but I did not receive the advertised offer displayed on the app. The offer on the app showed unlimited national calls and 2GB data per day for [redacted] days. However, Vodafone customer service informed me that the rs.[redacted] recharge only provides unlimited calling for 70 days. This discrepancy has left me feeling misled and dissatisfied. I am seeking clarification on who is responsible for this incorrect information and lack of appropriate service. This situation is not just about the rs.[redacted] amount; it appears to be a case of fraud. If I do not receive a satisfactory response, I will escalate the matter on social media and with the consumer court. I look forward to hearing back from you.

I need assistance deleting a video I uploaded on YouTube a year ago. The email I used for the account is [redacted] Google is asking for verification due to using a different device than the one I originally used. Despite entering what I believe is the correct phone number, I'm not receiving the verification code. I don't have two-step recovery set up and there seems to be no email associated with the account. However, my other Google accounts have a recovery email listed. I also have an email confirming my subscription to the channel I want to delete from a different account, proving ownership. Despite trying to receive verification codes by email, Google cannot confirm my identity. This situation is frustrating. I am willing to validate my identity by speaking live to confirm it is me in the video. Your help in removing the video is greatly appreciated. Thank you in advance.

I contacted the developers of 91 Act to address an issue. They were promoting false information to users, and I asked for a refund. They did not resolve the duplicate charges on my account for unused items. I am also unable to access their server without notice. This deceitful behavior is unacceptable.

I recently was a victim of a robbery where my new Galaxy S9 was taken along with access to all my accounts. I am unable to reset my passwords as the phone number linked to the accounts was also stolen and the current passwords are not working. It's crucial for me to regain access to my Gmail and Google accounts as my entire life is stored there. I would greatly appreciate any assistance in resetting my passwords and recovering my Google accounts. To ensure communication, I have created a new email address to receive responses.