GoDaddy Customer Service Issues

I am not interested in renewing my domain name. Commercial suit was filed against me by ani Media in Saket Court, Delhi, which has been settled between ani and me, not to use the domain, for which I have given a sworn affidavit to ani not to use the domain. Therefore, I am not using my domain aninewsIndia.in. Thank you. Digvijay Singh Mathur Registered no. [redacted] Domain name - aninewsIndia.in

Hello, I am experiencing issues with Wordpress where I am encountering the following errors: Error Details ============= There was an error of type E_ERROR on line [redacted] in the file /home4/rolka/public_html/wp-content/themes/Avada/includes/admin-screens/performance.php. The error message shows: Uncaught Error: Call to an undefined function Fusion_Template_Builder() in /home4/rolka/public_html/wp-content/themes/Avada/includes/admin-screens/performance.php:[redacted] Is it possible to resolve this problem? Thank you!

Dear Sir/Madam, I am reaching out to address the trademark infringement claim against our website linked to Godaddy customer ID: [redacted]81. Please find enclosed all pertinent legal documentation refuting the allegations of misusing the term "BBC" and disavowing any intention to mimic the British Broadcasting Corporation's website. Notably, the utilization of the aforementioned term is not prominently featured, contrary to the complainant's assertion. Enclosed are the following supporting documents: 1) Certificate of Incorporation 2) GST Certificate 3) Class Registration Documents (Class 35, 38, and 41) These records conclusively demonstrate the baselessness of the accusation necessitating prompt corrective action. We kindly request a temporary suspension removal for 24 hours to facilitate the creation of a backup. Sincerely, Godaddy customer ID: [redacted]81 ([redacted])

On March 4th, I purchased the domain profitpulsefx.com for $14.60. Today, on March 11th, I received an email from GoDaddy stating that $[redacted].06 was charged to my Visa ending in 70 without authorization. The unauthorized charge has been reflected in my bank account as pending. I attempted to cancel the subscription by deleting the project, but I ended up losing both the money and my website. I am seeking assistance to resolve this issue and I have a bill to support my claims.

I registered profitpulsefx.com on March 4, [redacted], for $14.60. However, GoDaddy billed my credit card on March 11 for $[redacted].06 without my authorization. They mentioned billing my Visa card ending in 70. The unauthorized charge is pending in my bank, and I cannot reverse it. I believed deleting the project would cancel the subscription, but I have lost both my money and the website due to this situation. I possess a receipt with payment details from GoDaddy. How can I resolve this issue?

I am deeply disappointed to report the disappearance of my business website hosted by Godaddy, despite auto-renewal. Despite multiple attempts to resolve this through your call center, the lack of assistance and explanations from your consultants has been frustrating. As the owner of a medical facility in Dubai, my business heavily relies on the website for operations. The loss of the website has caused significant financial repercussions, jeopardizing my company's stability. I am urging Godaddy to address this issue promptly to mitigate these losses. If not resolved satisfactorily, legal action may be pursued. Hoping for a swift resolution, Dr. A. and Dr. F.

Our domain name bm-suppliers.com is hosted with you. My representative at [redacted] keeps encountering an error message when sending emails from our CRM or GoDaddy. The issue appears to be on your end. The specific error message reads: Message could not be sent to the following recipients: "[redacted]" <[redacted]>] ([redacted] - [redacted] ub8npOnNIpFnm :: WBE :: [redacted] has been restricted. Please reset the password from the customer email account panel to restore the ability to send from this account. Kindly provide assistance on this matter.

How to resend pronunciation addresses Hello, please help. I bought a domain through GoDaddy. Availability of HTTPS Status: Preprocessing failed - Processing of the secure sockets layer HTTPS certificate failed due to the inability to access competitive data over the publicly available internet. Check domain name system settings. We will retry redirecting using HTTPS. This setting is unavailable unless HTTPS protocol is available. There was an issue retrieving your additional products. Please attempt again later.

I set up a domain for my Blogger city and received a message about HTTPS availability. The pre-processing failed due to the inability to access competition data online. Check domain name settings. I need to receive the email again and the correct way to link hosting to the domain.

Good morning, I observed two charges on my account on May 13th and May 14th. I only bought a domain name for "weberrorsolutions.com," but I was unexpectedly charged for a different website called "WebError solutions godaddy.com." I already use a hosting service for my websites, so I didn't require it with GoDaddy. I also noticed a discrepancy in the spelling of the domain name I purchased compared to the website I did not purchase. I provided a screenshot of the two charges ($60.32 on May 14th & $77.63 on May 13th) that were deducted from my account, but I was informed that there's no record of the charges I provided and they cannot be refunded. The conversation was lengthy, unproductive, and I received no resolution from the person I chatted with. I simply wanted a refund for these charges. Additionally, while on the phone, he mistakenly deleted a domain name I previously purchased without my request. I do not know how to pronounce his foreign name, which begins with an "S." I am certain there's a record of this chat conversation with him this morning. I logged in using my Gmail: [redacted]

On 2/6, there was an unauthorized company purchase by our employees. A refund request was promptly submitted on the same day. However, upon receiving the credit card statement in April, the purchase charge remained without a refund reflected. Upon contacting GoDaddy customer service, they assured that the refund was in process. Subsequent follow-ups on 5/6 and 5/16 revealed that only a partial refund had been issued. Despite assurances to cancel the invoice order and return the charges to the original card, the refund was ultimately rejected due to a time frame technicality. The customer service representative explained that the cancellation date in May was the determining factor, leading to confusion and frustration as the refund was initially promised for the same date as the purchase. Clarification and resolution are needed promptly.

Dear Go Daddy team, I am writing to address an issue with my account and my domain SaludNaturalHealth. I recently discovered that this domain is still linked to a credit card that does not belong to me and that I have not used. Upon reviewing my information, I noticed that money is being charged to this card to keep the subscription active. I apologize for this confusion and would like to request your assistance in resolving this matter. I want to clarify that I am not actively using this domain and have not done so for quite some time. Therefore, I do not wish for any further charges to be made to this card that does not belong to me. I kindly ask for the subscription to be canceled and for a refund of the charges made on that non-related card.

Subject: Request for Change of Professional Email Address Dear Support Team, I am reaching out to request a change in the professional email address linked to my domain, "southalldeshibazar.co.uk." Following a recent purchase, I mistakenly selected the wrong email account. I would like to update the email from "[redacted]" to "[redacted]" instead. I am aware that this may involve some uncommon steps and appreciate your help in addressing this issue. Attached is the payment receipt for the new professional email, clearly indicating my preference for "[redacted]" as my primary contact. I apologize for any inconvenience and stress the importance of this change for the smooth operation of my website and client communication. "Admin" better fits my administrative role and upholds the professional standard I aim to maintain. Thank you for your prompt attention to this matter. Kindly confirm the possibility of this email address modification and reach out if more details are needed. I value your support and anticipate a positive resolution. Best regards, Md JA

We need your help urgently regarding renewing our Office licenses and maintaining our email address linked to our account. We are loyal customers and seek your assistance. Our Office licenses are expiring soon, and we need a 7-day extension to renew due to financial constraints. We also request that you safeguard our email address as its deletion would disrupt our business operations significantly. While we understand the importance of deadlines, we hope for your understanding given our circumstances. We have been satisfied customers of GoDaddy for a long time and trust in your dedication to customer service. Please let us know at your earliest convenience if a 7-day extension for our Office licenses is possible.

Dear Sir/Madam, I hope this message reaches you well. I am reaching out to address a concern regarding my WordPress website hosted with GoDaddy for the past three years. I have been a loyal customer with a history of prompt payments for the Basic Managed WordPress plan. Website: www.archaeowanderer.com GoDaddy customer number: [redacted]43 GoDaddy customer Pin: [redacted] Due to unforeseen circumstances impacting my personal life, including academic challenges, I regrettably missed my recent payment. I understand the importance of consistent payments and sincerely apologize for any inconvenience caused. The content on my website is crucial for post-graduation endeavors, and I urgently seek restoration if feasible. I am willing to cover any restoration fees promptly. If restoration is not possible, I kindly request a copy of my website content to rebuild it. I value the service GoDaddy provides and hope for a favorable resolution. Thank you for your attention to this matter. Sincerely, Shambhavi S. Contact: Phone number - [redacted] Email - [redacted]

I am experiencing difficulties with GoDaddy across all my browsers. The website prompts me to disable all blockers and turn off my VPN. I find it unreasonable as a retired Systems Administrator with over four decades of experience to be required to deactivate my VPN to access my long-standing account. I have tried using Brave, Firefox, Chromium, and Librewolf, all of which work well with other websites. I seek assistance from GoDaddy's support to clarify any changes on their end that might be causing these issues. Thank you.

I seem to be locked out of GoDaddy's two-step verification, and their live chat was unhelpful after an hour online. I can't transfer my domain name away from them because the option is missing, and I can't proceed without verifying my identity, which the verification isn't allowing. As an individual with Autism, I prefer not to use the telephone, which is the only alternative to their ineffective chat. This situation is not very disability-friendly!

I requested help from GoDaddy to unblock my email and set up a new method to receive emails. They carried out the task without informing me of the changes made or the steps I needed to take to utilize the updated features. As a result, I am unable to access my email account or receive any of the emails that were not delivered. I am disappointed with their lack of communication and customer service. I am now seeking a refund and cancellation of services. -D. Mitchell

Dear GoDaddy Support Team, I am writing regarding a recent charge of $18.17 on my account that I would like assistance with. I am uncertain about why this charge occurred as I am not using your services. Therefore, I am requesting a refund for this amount. Please guide me on removing my card from my account to prevent any future unauthorized charges. Additionally, kindly proceed with initiating the refund of $18.17. Thank you for addressing this promptly and aiding in its resolution. I appreciate your understanding and cooperation in this matter. Sincerely, Orynbek A.

I am experiencing issues with my domain lmrapp.com since Quest shut down on July 14. The domain cannot be transferred as we do not have the passwords, and it seems a shell company was used to set it up. My computer expert, who is the business partner, informed me that we cannot gain access to the domain and emails. It is essentially inaccessible. There is a charge of $22.17 on my Discover card this month related to the domain. Please remove this charge since the domain is unusable. Thank you, Blenda R. 1-[redacted]. The account is likely under Laurence M. Rappaport. Please confirm the receipt of this message. Thank you. (email redacted).