Gmail Customer Service Issues

I have an old email address ([redacted]) that is only linked to my previous phone number, which I no longer have access to. The current owner of the phone number is unwilling to provide me with the Google code necessary to log in and update my information. I now use [redacted], but I am eager to regain access to my old email. I am willing to provide all necessary details, including my ID card, to verify my identity. If you search for "zubbzirro" on platforms like Twitch, Instagram, TikTok, etc., you will only find me. The old phone number linked to the account is +[redacted]5.

I tried out the Google Family Link app to test parental controls. I set up a new gmail account to act as the parent account for monitoring on a Pixel 7 phone used by the child (both are actually me for testing purposes). However, Google disabled the parent account for violating their policy on multiple accounts. Now, I'm locked out of the parent account and need brief access for 24 hours to unlink it from the child's phone before Google takes any necessary action.

I am attempting to alert the Akron Ohio police department about a potential emergency. I only have the email address of the person who might be in distress and was wondering if there are records available with a home address for this individual. This would enable the police to conduct a safety check. I would appreciate a phone call but can also be reached via email. My name is Timothy Beaver, and my phone number is [redacted], email [redacted] The individual in question is Ernestine Prime, with the email address [redacted] She suddenly disappeared during our chat 45 minutes ago. Kindly assist in locating her home address so that the authorities can ensure her well-being. Thank you sincerely and God bless.

My ex hijacked both of my Google accounts a couple of years ago. I have been struggling to recover them. The challenge is that each account is listed as the alternate/recovery email for the other. I no longer have access to the phone number I used for registration. I am unable to answer security questions as the only option presented is to enter my last known password, followed by sending a verification to either the old phone number or the other hacked email address. Is there any alternative method to regain access to my Google accounts? Assistance required.

Recently, in New Jersey, I encountered a confusing situation. I received an order confirmation email from a restaurant in Ohio for an order I did not place. After reaching out to the restaurant, I discovered that they were given the same email address as mine, [redacted], by another customer. I have been using this email for over 40 years, and it baffles me how there could be a mix-up like this. I am unsure if having two identical email addresses is possible, or if the customer simply provided the wrong email to the restaurant. I would appreciate any guidance on how to resolve this issue. Thank you for your assistance.

Hello, I need assistance with my account [redacted] I have been logged out of various accounts like YouTube, Google Play, Google Sheets, Minecraft, etc. It says that the account for my daughter, using the same email, will be deleted on 13.04.23. Her friend mentioned her account was blocked for violating Google's terms. Could you please clarify what she violated and if it's possible to recover the account? She claims any violation was unintentional and not for any dishonest reasons.

I am trying to recover my email account a*********[redacted] There seems to be some gibberish text in the email. It appears to mention a wedding and some figures, but it's hard to decipher. It's important to me to retrieve access to my email account, so any assistance will be greatly appreciated.

I am having trouble accessing my Gmail account after being signed out and forgetting my password. When attempting to receive a verification code, it was sent to my old phone number rather than my new one. I tried using my daughter's email for the code, but the verification process hasn't completed due to taking too long. My current password involves a phrase like "4 my eyes only, or not 4 your eyes," but I cannot recall the exact details after changing it 6-8 months ago. Not being able to access my email is causing issues with several applications on my phone. Any assistance in recovering my email account would be greatly appreciated.

I recently reset my phone, and now I am unable to log in to my email account [redacted] Despite having my registered phone number, it keeps showing an incorrect number. When I tried to reset the password, Google requested that I use the old phone where the email was originally logged in, even though the same number is on my current phone. No verification code was asked for in the process. Please assist me in resolving this login issue. You can reach me with any updates at [redacted] Thank you.

Hello Google Team, I am experiencing difficulty accessing my Google account as it prompts for two-step verification. Unfortunately, I no longer have access to the old mobile number associated with this account. I kindly request your assistance in recovering my old Gmail account at [redacted] Your prompt help in this matter is greatly appreciated. Thank you.

I created Gmail accounts for five of my grandchildren. So far, I've recovered three without any issues. However, the last two accounts are not accessible even though I can send emails to them, indicating they do exist. Although all accounts share the same password, it does not work for the last two. Additionally, my granddaughter just turned 13, and I'm unable to disable the parental controls. An email to her for this purpose couldn't be delivered due to her full inbox. I've also tried to purchase extra storage for her without success.

Hello. I need some help with a gaming account issue I'm facing. I purchased a new gaming account, which included a Gmail login, but after changing the password, Google disabled the account. I still have access to the email and the new password but can't sign in. I have the purchase receipt and messages exchanged with the seller. The account got disabled immediately after the purchase, causing a lot of inconvenience. Can you please assist me in resolving this matter quickly before the account is permanently deleted?

Hi, unfortunately, someone has gained access to my email "[redacted]," and I have no way of recovering it. When I try to reset the password, it asks for an alternative email to receive a verification code that I never entered during registration (eri•••••••••@lib•••.••). Is it possible to access it with the old password I used during registration? Thank you in advance for your help.

Hello, my email was hacked a few years ago. The hacker changed my phone number and recovery account. Recently, some friends informed me that there's a social media account under my name with pictures I didn't upload. I suspect the hacker got them from my Google Drive where I store photos and phone numbers linked to that email. Now, I'm trying to recover my email, but Google says I need access to the phone used with that Gmail account, which I no longer have. How should I proceed? Here is my hacked Gmail: [redacted] My questions are: - Can I recover that account? - How can I report the hacked account? - If I can't recover it, can Gmail delete the account so it's not misused? - What evidence do I need to prove ownership of the account?

I recently got logged out of all my devices due to a potential compromise by malicious software, which seems to be correct. However, I'm currently unable to log back into my account because the 2-factor authentication prompt that usually appears on my smartphone is not showing up. Google is also not allowing me to send an SMS verification. I am constantly connected to the internet on the same device I previously used, which is still logged into the account. Although I have changed the password, the only issue I'm facing is that the authentication prompt isn't appearing despite multiple attempts over the past few hours. Thank you in advance for your assistance.

I created an email alias instead of setting up a new business email using Workspace. Originally, the alias was functioning as I needed. However, when I attempted to start a free Workspace trial, it ceased to work. Subsequently, I cancelled the Workspace trial and removed the alias. I then recreated the alias, but it still displays an "address not found" error when I try to verify it. I would appreciate it if you could resolve this issue. I suspect that it might be related to Gmail not updating its information correctly.

Hello team, I have forgotten the password for my Gmail account, [redacted], and I do not have a recovery email or phone number associated with it. This account is crucial to me as it is linked to my Twitter account, which boasts 400k+ followers that I have built over the years within the Kpop community. I am starting to lose followers without access to my account. It was created in late [redacted], possibly in the evening. I urgently need help to regain access. Please provide me with a link to reset the password. Your assistance in this matter would make me extremely grateful.

Hello, I have lost access to my Gmail account and other applications linked to my Gmail address. I suspect my account has been hacked because the intruders are asking me to confirm my date of birth, send them my ID card, and provide my banking details, which was never required before. I am reaching out to request your assistance in recovering and securing my account. Thank you. Best regards,

I recently discovered that my email account was hacked about an hour ago. The email in question is [redacted] The password has been changed, and two-factor authentication has been disabled. I am unable to recover the account or reset the password as the hacker has also set up 8 recovery codes. This breach has also affected my ability to access my YouTube channel, which I have dedicated years of hard work to. I would greatly appreciate any assistance in resolving this issue. Thank you in advance for your help.

My Google account has been hacked, including the password and all associated recovery options, for eight days now. I've been following the steps provided but with no success. It's frustrating because the hacker removed my personal phone number linked to the account. It's strange that it's not being detected. I'm reaching out from my usual device and not my phone. The hacker even changed the name of my YouTube page from "biltube" to "ripple." Why is there such a delay in finding a solution? Can't you send me a password reset via SMS verification code?