Gmail Customer Service Issues

I am experiencing an issue with receiving my verification codes for my Google Gmail email address. The codes are being sent to another email address associated with my phone number, [redacted] This is preventing me from accessing my account [redacted] I have reached out to Yahoo, but they advised me to contact Google for assistance. Currently, I am using [redacted] as an alternative, but I urgently need to regain access to my [redacted] account. My previous phone number linked to the account was [redacted], which I no longer have access to.

I have had a Gmail account with the email: [redacted] for years. I can no longer access it because I no longer have the phone number associated with it. o2 has deactivated this phone number due to inactivity! Retrieving it is not possible since it has been more than 6 months! The number is: [redacted]80. Account recovery is also not possible because I cannot provide any information without verifying myself with the number. Supposedly, I did not provide enough information to link the account to me. But I could not provide more than the number, making the recovery process difficult! I urgently need to regain access to this account because several email verifications are tied to it, and without this email, I cannot perform certain (vital) and job-related tasks. PLEASE HELP ME!

Hello Gmail, I am writing to request your assistance in recovering my Gmail account. Four weeks ago, I was assaulted in Casablanca, Morocco, and my attackers took my phone, leaving me unable to access my account or my recovery phone number. My phone service provider informed me that I cannot retrieve my number as it was registered under someone else's name. Even when I try to recover my Gmail account using my recovery email address, I am unable to proceed because I am using new devices and Gmail requests confirmation that it is me, which I cannot receive. The account I wish to recover is [redacted] The devices often connected to this account are the Samsung S8+ phone and the HP laptop (Gaby) that I no longer have. My recovery email is [redacted] The lost recovery phone number is +[redacted]78. Please help me recover my account.

Hello, I am having trouble accessing my Gmail account, [redacted] I have tried using your platform, but no solution seems to work because the only way to recover my password is through my old phone number that I no longer have for a few years. I do not have a recovery email, and when I request a different method, a message informs me that there is no other possible way. This account is very important as I am in contact with a lawyer, bank, etc. I absolutely need to recover this account. Since creating this account, I have had to change my password many times due to hacking. Can you please help me regain access to my account? Thank you very much.

Lately, I've had a frustrating issue with valid emails consistently landing in my spam folder. It's an unexpected situation as I was not receiving spam previously. Despite marking these emails as safe and creating filters to prevent them from going to spam, my clients' and friends' emails, as well as my own, keep ending up in the spam folder. Even responses to emails I've sent are getting filtered incorrectly. I've noticed that when I try to move them back to the inbox, they immediately return to spam. This is becoming a hassle as the number of misplaced emails grows each day. I attempted to set up filters to avoid this, but unfortunately, the problem persists, causing disruptions to my business communication. I'm at a loss for what to do next.

I am currently unable to access my original Gmail account as both my computer and phone, which I used for two-step verification, are away for repairs. I am using a temporary Gmail account but would like to regain access to my original one as soon as possible. I have paid services with Google, Microsoft OneDrive, and Dropbox and I am wondering if my banking details used for these payments could be used to prove my identity to gain access to these accounts. I am willing to make a small payment as suggested by the companies if needed. Primarily, I am trying to access my Gmail account, but being able to access the other accounts mentioned would also be helpful. Is it possible for Gmail to change my registered phone number or recovery email address? Thank you for your assistance. Barry

I have been using my Gmail as my Apple ID, and all my data is backed up to that account. My phone recently broke, and as I try to set up a new one, I realize I can't access my account because I've been relying on Face ID. Being a business owner, all my essential information is stored there. I attempted to recover my account and reset the password, but I can't recall the old one. My husband and I thought we had connected our three accounts, but it seems we didn't. Now we're struggling to access this critical account. Can you assist in resetting my password and providing a temporary one so I can log in and update it later? The email I need access to is [redacted] We can access our primary account, [redacted], but are unable to reach [redacted]

I recently received an email alert about someone trying to access my Gmail account. I am only 13 years old and don't understand why this is happening. I tried to change the password but it didn't save, and now I can't locate it. I attempted to retrieve it using my fingerprint in the settings, but I am unable to access my Gmail account with my fingerprint. I need to change the password to something I know, but I can't figure out how. I don't have a credit card to verify my identity. The troubled email account is [redacted] Please contact me at [redacted] Thank you.

Hello, This is Althaf. I have been using [redacted] and [redacted] for the past few months. Lately, I haven't been receiving any emails. Initially, I thought it was due to storage issues, but when I tried to update the subscription, I couldn't update the payment method. My last payment update was done a year ago under the name Bilal, and I haven't made any payment updates since then. I suspect my account might have been hacked because I received a Gmail notification early on a Sunday morning in Dubai indicating that my account was logged in through Safari browser from Abu Dhabi. Additionally, I lost my phone in Dubai along with the SIM card, so I can no longer access that number. I noticed that with this email address, purchases of Spotify Premium were made. Can you please help me retrieve my account?

I have been utilizing a Raspberry Pi device to oversee crucial lab machinery through Python. In case of any malfunctions, my program sends text notifications to multiple mobile devices via Gmail's SMTP gateway. This setup has been reliable for years until suddenly last weekend on 2/19/23, several alerts were dispatched but none were received. Upon investigation, it seems that messages sent through a specific Gmail account are not reaching the intended recipients. Messages are visible in the Sent folder but are not being delivered to mobile phones without any error messages. There are no blocked contacts, leading me to suspect that Gmail might be blocking the messages due to potential spam activity. A workaround was to use a different Gmail account, but I require the original account to function correctly. How can I resolve this issue and restore functionality to the affected Gmail account?

Dear Support Team, I am reaching out to address the ongoing deactivation of my [redacted] account. Despite numerous attempts, I have been unsuccessful in recovering it. I now urgently require access to reclaim my social media accounts linked to it. While I acknowledge that I may have provided inaccurate information regarding my age when creating the account due to being underage, I can furnish you with valid identity documents for verification. Additionally, I am willing to provide a 3D facial scan to confirm my identity and ownership of the account. Kindly assist in reactivating my Google account [redacted] promptly as it is integral for me. Thank you for your prompt attention to this matter. Sincerely, Elira Sinanaj

Hello, I need help addressing an issue with a fraudulent email account registered under a false name, [redacted], used in an attempt to commit fraud. The correct email for Priscilla Brassfield is [redacted] I believe the fraudulent email was used to open accounts under false pretenses. I have filed a police report regarding this matter. The associated phone number is [redacted], but I suspect it may be a fake number. This information was linked to the fraudulent account at Bank of America. I kindly request assistance in flagging and shutting down the fraudulent email account, [redacted] Thank you for your attention to this matter.

I transferred emails into labels to organize them by name. I had more emails to transfer into the pre-named labels. There were over a thousand emails in the inbox. After transferring, there were over [redacted] messages left to sort. This morning, when I wanted to continue organizing, there was only one message in the inbox. Where did the [redacted] emails go? Some emails are missing from the labels too! Can you trace all these emails? I checked "All Mail" and found nothing more. The trash is empty. I don't understand. I really need help to find these emails at [redacted] Thank you. - Gisèle Richard

Last night, I tried to access Google Home and Google Play but had trouble with my credit card and debit card. I received a message asking about a $39.95 charge I didn't make, suspecting my account is hacked. I would like to verify if my account is secure. My email is [redacted]

I've been using my Gmail account for years and experienced multiple problems starting yesterday. 1) Several emails from Sept [redacted] to Feb [redacted] are missing from my inbox. Although they appear in search results, trying to move them back doesn't work. 2) Some of my labels are gone, yet all emails are searchable by recipient with their respective labels displayed. 3) New emails are delayed by up to a day before showing in my inbox. These issues are all recent. Any guidance or assistance you can provide would be greatly appreciated. Thanks.

I am experiencing difficulty accessing my Gmail account as I no longer have a mobile phone to receive a verification code. My email address is [redacted] Please reset it as I have important emails and contacts to retrieve. In the meantime, I created a new email address, [redacted] Kindly send responses to the mentioned email addresses and also to my friend Sandra Sheward at [redacted], as she is assisting me with this issue. Thank you.

Hello, I recently broke my previous phone and had to get a new one, along with a new phone number. Unfortunately, this caused me to lose access to my old Gmail account. The recovery page kept sending codes to my old number, which I no longer had access to. I tried to link my other accounts for help but it didn't work. I even asked my phone provider if I could retrieve my old number but they couldn't help. The person who has my old number doesn't use it either. If I can't regain access to my old account, I risk losing access to my social media accounts. Please respond in French. Thank you

I created a Gmail account for my brother, Marvin McKinney, using the iPad app called Direct Express. Unfortunately, he has forgotten his username and password and is unable to access his account. The Gmail account is linked for verification but he doesn't remember it and can't access it. The email starts with an "m" and ends with a "[redacted]" He accidentally broke the phone where the verification is being sent. Despite being on hold for 2 hours last night, we were unable to reach anyone at Direct Express for assistance. I'm hoping there is a way for him to recover access to his account.

My email address, [redacted], has been compromised. Unauthorized access occurred recently, resulting in inappropriate messages being sent from my account to a friend. The login activity showed a sign-in from an unknown Apple device, even though I do not use Apple products. This incident marks the third time one of my Gmail accounts has been hacked. Despite an ongoing police investigation for the last two years, no resolution has been achieved. I am being targeted by a hacker who repeatedly gains access to my accounts even after changing my email and phone number. The hacker struck again today, prompting my urgent plea for assistance. I implore you to reach out to me so I can provide further details. Identifying the individual behind this intrusion could aid in legal action. Please, contact me as soon as possible.

Hello, I'm reaching out because I'm interested in creating a new Gmail address. Unfortunately, I'm unable to use the email address I want because my school has already created one for me using a similar name. I'd like to have the email address [redacted], but since my school, Glion, assigned me the email address [redacted], I can't proceed. Is there a solution to this issue? Your assistance would be greatly appreciated. Thank you, Laurine