Gmail Customer Service Issues

I am experiencing a frustrating issue with my new Gmail account that is affecting my business communication. When sending emails, they appear to be coming from my brother's name instead of mine, even though I have repeatedly tried to update the name in Settings under Accounts and Imports. Despite my daily attempts, the problem persists for over a week now, causing replies to also address him rather than me. I suspect this confusion may stem from a previous email account linked to my brother's old business that I deleted from my laptop long ago. I tried adjusting the settings of that old account online to no avail. I am considering deleting the outdated account but worry it might worsen the situation with my new email address. I seek urgent assistance to rectify this issue so that my new Gmail displays my name correctly in both outgoing and incoming messages. Simply changing the name in Settings under Accounts and Imports has not yielded any improvements, and I implore for a practical solution to resolve this inconvenience promptly. Your guidance will be greatly appreciated.

My Gmail account only downloads emails between 4:30 AM and noon, leaving the rest of the day with no downloads. This causes an issue when I need security codes for secure websites, as Gmail fails to receive them. This situation is critical as I require these codes to access my pay information. I have been facing this problem for a couple of months. Initially, I suspected it could be due to my iPhone devices. To troubleshoot, I purchased a reconditioned Amazon Fire 7 tablet and installed Gmail on it, but the problem persisted. Despite spending hours on the phone with customer service, we were unable to resolve the issue. I considered the possibility of virus problems on my Apple devices, prompting me to buy a clean, affordable Android tablet, but unfortunately, that did not solve the problem.

Mein Konto wurde ohne meine Erlaubnis für die Bestellung eines Smartphones Google Pixel 7 Pro Hazel verwendet. Dadurch ist mir ein finanzieller Schaden entstanden, den ich nicht tragen kann. Ich habe bereits eine polizeiliche Anzeige erstattet, hier ist das Aktenzeichen: ST/[redacted]/[redacted]. Da mein Google Konto mit meinem Paypal Konto und dieses mit meinem Girokonto verbunden war, wurde letzteres belastet. Ich habe die Zahlungen zurückgebucht, aber Paypal hat sich das Geld einfach wieder von meinem Konto genommen. Können Sie mir bitte helfen, dieses Problem zu lösen? Ich habe das geforderte Geld nicht und trage keine Schuld an dieser Situation. Letzten Freitag habe ich auf meinem Paypal Konto die Ankündigung gesehen, dass Geld für ein Smartphone, das ich nie bestellt habe, abgebucht werden soll. Seitdem beschäftige ich mich damit. Bitte helfen Sie mir so schnell wie möglich. Kontaktieren Sie mich unter [redacted]

Hello, I am experiencing an issue with accessing my Gmail account that I've had since finishing high school in [redacted]. My former case manager, who had access to my account, locked me out of it after being fired. Unfortunately, the phone number associated with the account is inactive as I have a new phone now. There are important photos, including memories of my late father, that I am unable to retrieve. I've been trying to regain access for three years without success. Kindly consider updating my account with my new phone number: ([redacted])-[redacted]. Your help will mean a lot to me during this difficult time. Thank you for your assistance.

I am experiencing an issue with my Gmail account [redacted] It became linked to a temporarily used account [redacted], which was then deleted causing all my data to be lost. I am unable to access my info account and receive error messages. I have crucial notes, medication details, tax information, and more stored in the account. When trying to reset the password, I am informed that my organization restricts password changes for work, school, or group accounts. However, [redacted] is my personal account and does not have an administrator. The situation is urgent, and I urgently need assistance to regain access to my account and retrieve my important data.

I am unable to access my Gmail account, [redacted], as someone has altered my account details, including my recovery email [redacted] Additionally, the password has been changed, and my phone number [redacted] is inactive, rendering my recovery number useless. This predicament is troublesome because all my passwords for other accounts are stored in my Gmail. I am encountering issues reconnecting my phone to Gmail, prompting me to use an iPhone for recovery, which I do not possess. I urgently require access to my Gmail account. Despite attempting various solutions, I cannot break this cycle of obstacles.

Hello, I need assistance with my email. My previous email was [redacted], but I now have access to this current email and need to regain access to the old one. I remember the previous password but am unsure of the recent changes made to it. The phone number associated with [redacted] is no longer mine, so I require help from your support team to recover this account. Unfortunately, I do not have access to my old phone where the email was saved, as my mother now has it and changed the password. This email is important to me as it holds personal information and is linked to apps and gaming accounts with significant financial investments. I am willing to go through any necessary steps to retrieve my account, including answering security questions. Your assistance is greatly appreciated. Thank you, Brady.

On June 5, [redacted], I set up an account using [redacted] as an additional email for a specific website. I last logged in on 08/19/[redacted]. Recently, I tried to access it, but I couldn't. When I click on "forgot my password," it says the recovery email has been sent to a wrong address. Clicking on "other questions" indicates I didn't provide enough information. The login was [redacted], and possible passwords were 135135qqww, 135135ww, and Ekaterina135. This account was for Only Fans, and now I can't access it or retrieve my account.

For the past year and a half, I have been trying to contact your company regarding my over [redacted] Gmail accounts that have been hacked. I find it frustrating that a company of your size does not have a customer service phone number. I have sent over [redacted] emails with no response. I believe your team should understand that when an account is hacked, it's impossible to use email for communication. I have taken the necessary steps by filing police reports, contacting the FTC, and even reaching out to the FBI due to losing over $[redacted],[redacted] and my home because of this issue. It is challenging to speak with a human representative since your company lacks a phone number for reporting these fraudulent activities. Please address this urgent matter promptly. My email address is [redacted], and my name is Christopher S. I hope to receive assistance to prevent further fraud.

My account was stolen, the phone and recovery email were changed. I still have access to the phone linked to the account. I tried to recover my [redacted] account by entering the address and password. I received a message stating the password was changed 2 hours ago. I clicked on reset password, chose to recover via phone +7 91***3, entered the code sent to the phone. I was asked to choose another email for a recovery code; however, the listed email was not mine but something like bu***@mail.ru. I selected "another option" and entered the previous recovery email m***[redacted] After entering the code from that email, I was informed the request would be processed in 48 hours. An hour later, I received a message on my recovery email saying the recovery request was canceled as someone logged into the account, though it wasn't me. It seems the hackers did it. Please help me regain access to my account. I can provide any necessary information to prove ownership.

Dear Support Team, I need assistance accessing my email account ([redacted]). An ex-family member has been using it without my permission by linking it to their phone number and email. They changed the password at the end of August [redacted] or the beginning of September [redacted], preventing me from using it. The email is registered under my name, and I need help recovering access and restricting their use. I am willing to provide identification and proof of address, as he may have a copy of my ID. Please reach out to verify my identity. Thank you for your assistance and understanding.

Hello, I need help with the security on my Google Account. I changed my password on YouTube, and it worked, but I got logged out of all my other accounts. Now I can't access any Google apps beyond entering my email and password. When I try to reset my account, the emails go to my old linked Gmail instead of the Web.de email I originally used. The phone number for verification is disabled, so I can't use that method. I've tried everything I can think of, but there always seems to be another issue. I'm open to any suggestions to verify my identity. Apologies for any confusion, and thank you for your assistance. Regards, -L. Grathwohl-

My old system recently crashed, leading to the loss of my cable email address I utilized for spam and verifications. This email was crucial for receiving authenticators from Gmail since I don't own a mobile phone. Unfortunately, now I can't access my old Gmail account either. Despite providing my name, DOB, multiple passwords, and phone numbers I've had for over 25 years, I'm unable to regain access. It seems like the account may be locked due to numerous unsuccessful login attempts, leaving me locked out. Moreover, adjusting to a new computer layout further complicates the situation. I noticed that Gmail redirects me to a paid service site when seeking help.

Hello, I am experiencing an issue with my account. I recently traveled to a different country and changed my mobile number for security purposes. Upon returning home, I am unable to access my account because it requires a confirmation from YouTube which I cannot complete. Despite knowing my email and password, I cannot bypass this step. I have backup codes but am unsure how to use them. My work and profiles are dependent on this email account, so I am seeking assistance promptly. Please respond to my alternative email [redacted]. Thank you.

I accessed my Gmail account yesterday evening and was surprised to see a message stating that I had changed my password 45 hours ago, which is not true. I noticed that my account was not as I left it since it is usually always open on my phone and other devices. However, everything was deleted, including my details, fingerprint, and associated accounts. Despite numerous attempts to access my account using various methods such as phone number codes and email verification, I have been unsuccessful. Gmail then mentioned that they would send a link within 24 hours to confirm my identity as Jehisson Santa Cruz, but I have not received anything yet. I am unsure why this is happening.

My wife's Gmail account was hacked a few years back, around [redacted] to [redacted]. I've tried everything I can think of, but I'm not able to resolve this issue on my own. The account contained precious memories like our kids' baby photos and pictures of her late grandmother, mother, and aunt who all passed away within a decade. I am willing to do whatever it takes to regain access to her email. I suspect someone who was resentful because my wife inherited certain items from their grandmother before she passed may have been involved. Unfortunately, my wife had logged into her account on a laptop left at that place, and her password was written on masking tape under it. Her email address is/was [redacted] I am desperate to retrieve those photos and memories.

My Google Gmail was hacked, which has all my important documents I need for college. The hacked Gmail account is Yvonne [redacted] I've tried recovering it, doing all the steps, but it's still inaccessible. I disabled it through Google, but it says my account is active when I try to recover it. I need the password to this Gmail urgently. I have another important Gmail account, Yvonne [redacted], with crucial documents for myself and my children, including banking information. I'm stuck and need help asap. I've been trying to reach out for assistance with no luck. Please call me at [redacted]. My birth certificate, Social Security, and other vital documents are in Yvonne [redacted], preventing me from accessing college due to my locked PayPal account linked to it. Thank you, Yvonne Hernandez.

My device broke, and I'm struggling to log in on a new one to access crucial info. I have a recovery email, but can't use it as it's still logged into the broken device. I lack two-step verification and can't recall the name I used. All I have is the recovery email, but can't utilize it due to the broken device. Could you assist in logging out the emails on the broken device so I can use the recovery email?

Hello, I am experiencing an issue with my father's computer backups being lost after a failed Windows update. The system had to be reinstalled, and now he is unable to remember the password for his Gmail account. Although he recalls a previous password, Gmail is unable to locate the address for password recovery. I created his account a decade ago, and it contains many important photos he cannot access. He has created a new account, but I am hopeful there might be a way to regain access to his original account. Thank you, Annamaria

My Gmail account has been hacked, and the hacker changed the phone number and one of the recovery email addresses associated with it. Thankfully, I still have access to a second recovery email. I've tried the recovery process, but each time it tells me to wait either 48 hours or 30 days, which is frustrating. I contacted Google One and spoke to someone named Drei who was unhelpful, mentioning it goes against their policy to assist further. I'm concerned because my bank card and subscriptions are linked to my Google account. Drei's advice to contact the police and cyber security isn't feasible for me. I'm at a loss of what to do next. I worry about the online orders I placed, my YouTube channel with videos and subscribers, and my Google Photos being accessed. It's unsettling to think someone could be impersonating me online. I'm desperate for help and feeling extremely anxious about the situation.