Gmail Customer Service Issues

Hello, I am Gavrila Elian, and I am experiencing difficulty accessing my Gmail account. Approximately 10 months ago, my son changed the password and cannot recall the new one. The recovery phone number listed on the account is an outdated UK number, ••••• ••••56, which is now lost. Retrieving access to my Gmail is crucial as it contains important information. I am willing to provide my ID card to verify my identity. My current phone number is +[redacted]7. Thank you.

Hello, I am having trouble logging into my account. I know my username, password, and email for recovery, but it's asking for a phone number that isn't set for recovery. When I try to enter the registered phone number, the website says THIS NUMBER CANNOT BE USED. Please assist me. Thank you

I recently changed my phone and forgot to logout from my Gmail account, [[redacted]]. When I try to log in, it prompts to send a verification code to the Gmail account, which is not accessible anymore. To resolve this, I need assistance logging out of the account [[redacted]] on my old phone and have the verification code sent directly to the associated phone number [[redacted]3]. Thank you.

Recently, my phone crashed, and I had to reset it. Consequently, I had to change the password for my Gmail account. Now, I am unable to access my email because the old phone number linked to it is no longer in use, and I have a new one. I attempted to use the recovery email option, but was unsuccessful in gaining access. Additionally, my Gmail account is connected to the Play Store as well as all my apps. My email address is [redacted]

I am struggling to access an old account of mine. I recall the email address and password. I also remember the phone number linked to the account, but it is no longer in service, making it impossible to receive any verification code. Despite trying the recovery page, I have been unsuccessful as it does not prompt me with the usual security questions and only displays a message saying I did not provide enough information for recovery. I have exhausted all possible methods and am hopeful that someone can assist me with this issue. The account in question is [redacted], which is essential to me as it is connected to various social network profiles. I eagerly await your response.

Dear Help Desk, I recently experienced a theft where all my devices, including my computer and smartphone, were taken. I no longer have access to the phone number [redacted]51, which I used for my two-factor authentication. I tried to recover my account using my email [redacted], but I was informed that a recovery link will be sent to me in 30 days. This delay is inconvenient for me as I urgently need access to my Gmail account. Please assist me with this issue. Thank you.

Dear all, I recently fell victim to thieves who stole all my devices, preventing me from accessing my Gmail account with the email address [redacted] and the password L4km3fSysAdm2n. The phone number [redacted]51 linked to the 2-step verification is no longer in my possession, and the alternative email address [redacted] mentioned by Gmail for account recovery will only send a link in 30 days. I urgently need to regain access to my account, and waiting 30 days is not feasible for me. Please help.

Since October, I have been experiencing hacking issues on my phone. The hacker continuously disrupts my phone use by kicking me out of apps and even locking me out completely. They have accessed and potentially deleted my Gmails, as well as tampered with my Samsung accounts. While they have attempted to breach my bank accounts unsuccessfully, I've had to replace my phone twice due to this breach. Despite seeking help from T-Mobile, I have received minimal assistance, leaving me frustrated. This ongoing situation has caused me stress and tears, as the hacker keeps gaining access to my accounts, changes passwords, and resets my phone, leading to constant Google verification messages.

I changed my password for my Google account yesterday. Ever since, I have been unable to send or receive emails from my Gmail address on any of my devices. I keep getting an error message stating, "Cannot send mail, the connection to the outgoing server 'smtp.gmail.com' failed". It suggests configuring additional outgoing mail servers in settings > mail > accounts. Can someone assist me in resetting so I can resume sending and receiving emails through my Gmail account?

Hello, I lost my phone and can't recall my Gmail password. To reset it, I need to verify with a phone number I no longer have. I do have access to the recovery email but can't wait 30 days for the recovery link. The email I'm trying to log into is [redacted], which I've used for years and urgently need access to.

I have been unable to access my personal Gmail account for a few years now. I had backup codes that were ineffective, and I have since misplaced them. Additionally, I can no longer use my old phone number to verify my account as it is no longer active. While I do have a secondary email linked to my account for recovery purposes, it has not been very helpful in resolving the issue. I am seeking assistance in recovering access to my Gmail account, as it holds significant importance for me. Any help in this matter would be greatly appreciated.

Dear Google Team, We recently received a letter regarding a $[redacted].50 charge to our business account Virginpl.com. We typically receive invoices in EURO for our business transactions on the virginpl.com account. We previously attempted to set up an individual account for Virgin Planets, but mistakenly entered incorrect information and subsequently removed the account. We do not utilize this account. Could you please provide clarification on the nature of this charge? We appreciate your prompt response. Thank you.

I had my phone stolen and now I cannot access my email account, [redacted] I am unable to log in and need assistance. Please reach out to me at [redacted] for communication in the meantime. I'm willing to provide any necessary identification or information. My name is Arthur Cox. Can the account be frozen temporarily due to someone accessing it without authorization? It would be greatly appreciated if the account could be secured until this matter is resolved. Thank you.

Earlier today, my Gmail account ([redacted]) was hacked. The hacker removed my recovery email, phone number, and password. It appears they have also disabled or deleted my YouTube account. Additionally, I received a Facebook alert about suspicious activity before my Gmail account was compromised and the password changed. I am eager to disable or recover the account promptly and will cooperate with any necessary steps.

I am requesting assistance in accessing my late husband's Gmail accounts. Unfortunately, his employer took his phone and laptop, which had personal information we need. Despite not having his phone for the two-step verification, I possess his death certificate and proof of my identity. I am reaching out for any support or guidance Gmail can offer in retrieving his passwords. Thank you for any assistance you can provide.

I am having trouble accessing my accounts. Initially, I had issues with [redacted], then [redacted] I urgently require access because I need it for my pay and my GAMERTAG (trickster117). I am now using [redacted] I was playing Halo 3 and spending money, and now I am unable to do so. Any assistance with my issue would be greatly appreciated. Thank you.

Hello Google team, I am shiva Chennuru. I have forgotten my Gmail password for my account [redacted] I have tried several times to recover access through my mobile number OTP and other methods, but it is asking for a backup code which is sent to the same email address, [redacted] Unfortunately, I can't access that email. How can I receive and enter the backup code for successful account recovery and login without relying on the same email for the code? I have attempted multiple times and this is my final approach to you for help. Kindly assist me in resetting the password without needing the backup code from the same email address. I appreciate your prompt attention to this matter. Thank you!

Yesterday, my sister asked for a verification code from my email, assuming she wanted to change her moba game password. However, it turns out she shared both my email password and email with an individual claiming to be a diamond moba game seller. I became concerned about the login activity on my email account. After canceling it, my phone storage was wiped, and now I am unable to regain access to my email account. Email: [redacted] Last password created: 0720DPI019

Unfortunately, I lost my phone, which had my 2-factor authentication method for my second Google account. Despite having my password and email address, I am unable to access the account because I forgot to update my phone number for 2-factor authentication when I switched numbers last November. The second authentication method required my fingerprint on the lost phone. As a result, I am currently locked out of my old Gmail account ([redacted]), missing access to all my important photos, calendar entries, and more.

I am trying to regain access to my email ([redacted]) after losing the password due to a computer reset. I have received a code on my phone ([redacted]) for recovery, but Google requests another code to an associated email. Unfortunately, one of the emails is the one I am locked out of (AOL email not used for 10+ years). I am looking to restore my Gmail account using just the phone number or explore alternative recovery options that do not rely on the inaccessible emails.