Gmail Customer Service Issues

I created a new email account, [redacted], to use as an alternative since I was having issues with my original account, [redacted], and its password being continuously changed. Unfortunately, the same problem is happening with the new email account, where the password keeps being changed without my authorization. I am unable to reset it because the verification code is being sent to someone else. This situation is causing delays as I have to wait 6 hours to attempt to reset it, and even then, I encounter errors during the process. Additionally, there are emails arriving in my inbox that appear to be coming from my own iCloud address, which is perplexing.

Hello, I am reaching out regarding the recovery of the password for my email address, [redacted] When the email address was created, no recovery options such as mobile numbers or alternative email addresses were provided. Unfortunately, I am now unable to access the password for my college email account, which is crucial for my academic use. I kindly request assistance in recovering the password for this email address. I am willing to provide any necessary documents to verify my ownership of the account. The email address associated with this request is [redacted] Thank you for your attention to this matter. Best regards,

Hello, I am reaching out regarding the recovery of the password for my email address [redacted] used for my college. When creating this email, no recovery options like mobile numbers or emails were added. I am currently unable to access my college email due to a forgotten password. I kindly request assistance in recovering the password. I am willing to provide any necessary documents to verify ownership of the account. The contact email for communication is [redacted] Thank you, Best regards

My brother's email, is [redacted] Unfortunately, it was hacked by his ex-girlfriend from a different state. She changed the password and phone number, so we are unable to access it. This has left my brother unable to log into his social media accounts and games. The email is still connected to our TV, but we can't access it on any other devices. His profile picture is of an anime character from One Piece. Please advise on how we can regain access to the account. Thank you.

My Google account was hacked by my brother using our shared wifi. He accessed my Google photos and took some pictures. I discovered this through the "Where you're logged in" section of my Google account security settings. I have already logged out from his device to prevent further access to my personal information and privacy. Unfortunately, this is not the first time he has done this. I am facing challenges because our wifi is shared within the family, leaving me with little privacy. I would appreciate it if Google could assist me in verifying whether the photos he saved can be deleted from his device or his Google photos account. I hope Google can enhance the security measures to protect the privacy and safety of its users.

Hello, I am Julia Garnaga and I am unable to access my account for four weeks now. The reason is that I recently got a new phone and can't remember my Gmail password or the backup passwords. Despite having the phone number linked to the account, it's not enough to regain access. I last used my email around May 30th or 31st on an iPhone 13Pro in Berlin. I also sent emails to [redacted] and [redacted] I am willing to provide any necessary evidence to prove my ownership of this account. I am looking forward to hearing back from you. Thank you.

I am trying to access my email address [redacted] using the recovery email [redacted] I successfully updated the phone number for [redacted] to [redacted], replacing the old number [redacted]. However, I am unable to use the recovery email to update the phone number for [redacted] This email is crucial for my Amazon account, but I am locked out due to not having access to the old phone number for verification purposes. Is it possible to recover my account using the recovery email on file?

I had issues with Verizon overcharging me and then disconnecting my service. After that, I signed up for lifeline service with True Connect and got a free device. Unfortunately, my tablet was stolen, and my current device was damaged. I tried using the new phone number [redacted] to access my Gmail account, but it wasn't recognized. I've been unable to get into my email with my alternate email [redacted] Accessing my email [redacted] is crucial, so I need help with this matter. Please contact me via email at [redacted] for assistance.

I am encountering difficulties with my Google account ([redacted]). I forgot my password and attempted to reset it. Following the retrieval email sent to my recovery email ([redacted]), I was asked to enter a secondary verification code dispatched to my old phone number ([redacted]). Despite confirming my identity through other methods, the system insisted on using the outdated phone number ([redacted]) for verification. I received a security alert on my recovery email, mentioning a sign-in link will be sent in 6 hours - however, I am unable to access it due to the password issue. It is unclear why the link is being sent to an inaccessible account. I seek a resolution as I have multiple ways to verify my identity.

Hello, A few years back, I forgot the password to my email address, [redacted] I urgently need access to an important email that I never used for quite some time. Unfortunately, I never linked a phone number to this account, making it hard for me to recover it through official means. I'm hoping you can assist me in resolving this issue. Is there a way for me to verify that I am the rightful owner of this email account? Can I provide proof using my passport or any other means? It's crucial for me to recover access to my email account. I appreciate your assistance.

I created a Gmail account a few weeks ago for my new business. I attempted to email approximately [redacted] clients using BCC in batches of 50 to ensure delivery, but only a few received it. Some went to spam, and many didn't receive it at all. I am now unable to send individual emails. I enabled two-factor authentication, avoided caps and bad links, yet my emails are still marked as spam. This hinders my communication with clients. It's crucial that I reach out to them promptly.

I am having trouble accessing my Gmail account. Unfortunately, my ex-partner compromised my account after a difficult situation. He altered all the recovery information, causing me to lose access to the email [redacted] This email was last accessed on an iPhone 13. It is crucial for me to retrieve this account as it is linked to important matters concerning my special needs daughter. Despite my efforts using the recovery methods and attempting various passwords, I have not been successful. I need help regaining access to my account.

I forgot my password for my Gmail account. I tried the password recovery but did not receive the text message with a code. I also tried the recovery email option multiple times, which now says I have to wait 30 days to access my account due to too many failed attempts. I use this account for multiple services and changing my mobile device has made it even more challenging to remember the password. Can someone assist me with this issue, please?

Hello Google Gmail team, I am unable to log in to my email as I have forgotten my password. When trying to reset it, I receive a message saying the information provided is not sufficient for confirming the account ownership. Google requires this information to ensure the security of the account. I kindly ask for your assistance. Email: [redacted] Mobile number: [redacted]

My wife accidentally broke her phone and now can't recall the password to her email account. I am hoping you could assist by sending a password reset link to my email. We have alternative email addresses available if needed. The email in question, [redacted], holds vital business information and contacts essential for our business operations. Accessing this account promptly is crucial for us. Thank you for your help.

Dear Administrator, I signed up with Gmail while in Japan using my email address: [redacted] and the mobile number at that time was +81-[redacted]. The email I use most often is [redacted] I now need to verify my current mobile number to access [redacted] Since I no longer use that phone number, I am unable to log in to my email. What steps should I take? I am willing to provide my ID details if needed. I appreciate any help in resolving this matter. Regards, A.A.

My name is Eugene E., and my main Gmail address is [redacted] I also have the email address [redacted], which I created in [redacted] for my business. Due to my business being inactive, I have not used this email for several years. The issue I am encountering now is my inability to recover this email account due to multiple unsuccessful recovery attempts recently. The last password I recall for this account is "eug.ben19." The last activity on this account was on May 27, [redacted]. As I plan to revive my business, I kindly request assistance in regaining access to this email account.

Hello, it all started when my brother's Epic Games account for Fortnite got hacked, and now the hacker has also gotten into his Gmail account. While I managed to recover the Epic Games account, I'm struggling to regain access to the Gmail account ([redacted]) as the hacker set up two-step verification. I followed Google's instructions but the hacker is now making threats and not cooperating to release the account. I'm unsure about the sensitive information that might be on my brother's account.

I'm confused why Gmail doesn't offer live support considering its popularity. It's frustrating to be locked out for making a simple mistake like clearing the cache and not realizing my outdated verification settings. The lack of helpful options to recover my account is frustrating. I really need access to my account.

Hello, I'm Ian Hernandez. I need assistance with my email account [redacted] I am experiencing trouble logging in from my usual device. Despite previously logging in from this device and selecting "remember my device," I am now unable to access my account. Previously, I could log in after two-step verification, but now I am faced with continuous login issues. Even after attempting from a different device and adjusting preferences on my computer, I encounter the same problem. The system prompts me for two-step verification with only one unavailable option, as I no longer have that phone number. Urgently resolve this matter as I must access my account from various devices without complications. Thank you, Ian Hernandez.