Gmail Customer Service Issues

Good morning, I need help restoring access to my Gmail account as it's imperative for my special needs daughter. Unfortunately, a malicious individual hacked my account and altered the recovery information. I do remember my email address, [redacted], and the last device it was connected to, an iPhone 13 Pro. I just need to update the phone number associated with the account to regain access. Thank you.

To whom it may concern, I am Ms. M.C. I am confused as to why the government is sharing my personal information with other companies without my consent. My email was meant for my use only, yet I am receiving emails from other companies. I have blocked and reported them, but no action has been taken. This breach of privacy is unacceptable. Where is the respect for privacy? Other companies having my email address and constantly contacting me is affecting my mental well-being. It is crossing the line. This is like being harassed by telemarketers via email. It's truly disappointing that this is happening. Something needs to be done - the government needs to address this issue. I trust that this message will be heard by those who can make a difference. Sincerely, M.C.

Hello, I am experiencing an issue with my email account being compromised. Five days ago (June 10th), my phone was stolen. When attempting to log into my email account, I discovered that my password had been changed two hours prior to my phone being stolen. Despite trying the "forgot my password" option, the verification code was sent to the stolen phone number. Repeated attempts to recover my account led to verification codes being sent to a similar email address or a blocked one. Even trying to log in from previously used devices resulted in codes being sent to the mentioned email addresses. Currently, my Google account is locked, with a message to try again after a few hours due to multiple attempts. I urgently need to regain access as this account is for a hotel, and crucial information is stored within. Thank you for your prompt attention. Regards, E.E.

I am encountering an issue with receiving emails meant for someone else due to a similar email address. My email is [redacted], but I often receive emails addressed to [redacted] While Gmail recognizes both versions as the same address, other companies do not. To unsubscribe or correct this issue, companies require an email sent from abexample, which I cannot do as I can only send from a.b.example. Is there a way to temporarily send emails from abexample to rectify this situation?

Hello, I am unable to access my old email address, [redacted] I urgently need to recover it as it contains important personal information that I currently need. Unfortunately, I forgot the password and when I tried to reset it, the system kept asking me to try again without allowing me to make any changes. I am feeling very frustrated about this situation. If anyone can assist me, I would greatly appreciate it. Please contact me at my current email address: [redacted] Thank you.

Hello, I recently relinquished my phone as I am beginning a journey as a Buddhist monastic. I disabled the two-step verification on my Gmail to avoid being locked out without access to a phone for codes. Everything was fine until today when I attempted to log in from a different computer and was prompted for two-step verification with my ex-husband's phone number ([redacted]). I double-checked that the two-step verification was off on my usual computer, and I can't find my ex-husband's phone number listed in my account. I am worried about his number being linked to my Google account. Any assistance in resolving this matter would be greatly appreciated. Thank you.

My partner has initiated divorce proceedings and has started to act uncooperatively. Initially, he restricted my access to our [redacted] business email, where we are both partners. Subsequently, he also blocked me from our shared [redacted] account, which is crucial for managing various matters including bills. He altered the recovery email to the [redacted] address. These emails have served as our primary means of communication for years, and I am in need of a way to regain entry as his actions are concerning. Thank you. -Sara Gramer

I urgently need assistance with my Google Contacts not syncing on my phone. Unfortunately, I am a disabled individual who relies heavily on my phone. Initially, I encountered an issue with the Gmail app not accepting my main account password. Furthermore, I cannot access my secondary account as I have misplaced the recovery email containing the new password. This predicament has rendered me unable to utilize the app for my multiple accounts due to the demand for the lost secondary account password. The persisting login problem for months has now led to me being locked out of the app entirely. I humbly request help to resolve these issues promptly so I can use Gmail seamlessly on both my laptop and phone. Despite these challenges, my Chromebook laptop login for the primary account remains unaffected. Thank you for your understanding and assistance.

After many months, I tried logging into my old account and received an error message saying, "You have attempted to sign in too many times. For your protection, you can't sign in at the moment." I am familiar with my account password and have access to my recovery email. I successfully received the verification code through email. However, when prompted to enter my mobile number for verification, I realized I hadn't added one to my old account. Despite using my current number for verification, I still encounter the same error message mentioned above. I would appreciate any assistance you can provide. Thank you in advance.

My father's mobile was damaged in an accident. I realized I couldn't access his email because the password had been changed without our knowledge. I have all the necessary information and the mobile number associated with the account is still active. The account recovery process involves receiving an OTP on the mobile and then on the email, but we can't access the email due to the changed password. I need help restoring access to this account. The email in question is [redacted] My email address for correspondence is [redacted] Thank you.

Hello, I'm experiencing difficulties recovering my account despite following all instructions provided by the Help Centre. I recently received an email from Google stating that my account was being accessed from a different device, but I have not signed in from any other device. I suspect one of my former employees may be attempting to hack into my Google account, which contains sensitive information. I kindly request your prompt assistance in regaining access to my account, [redacted], as it is connected to a legal case. Thank you. Best regards, Najaa

I have forgotten my password for [redacted] and I am trying to recover it. The system is asking for a verification code sent to my phone number, but even after entering it, it does not allow me access. A message from Google saying my account cannot be verified is causing me distress as this email account contains important information. I have tried multiple times to recover it, but no response is received. Please help me with this issue with my Gmail account. Thank you.

I have forgotten the password for my email address [redacted] I am currently trying to recover the password, but my phone number and Gmail are not cooperating. The OTP does not seem to work even after adding it, and Google keeps sending a verification letter. I am unsure what information I need to verify the account. The email contains important numbers and documents that are crucial. Despite multiple attempts, I have not received any response. Please assist me in resolving this issue with my Gmail account. Thank you.

I traveled from Ghana to Nigeria in May and logged out of my email on my phone. When I tried to log back in, my iPhone was locked and I had to add a recovery email. It was unlocked for two days, then disabled and now asks for my mobile number for a code, which I have misplaced for over 8 months. Can someone help me regain access to my account?

I am in distress as my Gmail accounts have been hacked. The hackers have changed all passwords and recovery information, making it impossible for me to retrieve them. The emails they targeted are [redacted] and [redacted] The breach on [redacted] occurred over a month ago, while [redacted] was compromised around 4 days ago. I have exhausted all efforts in attempting to reclaim control of my accounts.

I am currently experiencing issues with my Gmail account. Every time an outside email tries to send me a message, they receive an error message stating "*.*.* Recipient address rejected: Access denied." My Gmail address is essential for work, and it's causing problems. Furthermore, when using Outlook, I receive a message saying, "No connection could be made because the target computer actively refused it." This seems to be related to a server application not running on the remote host. I urgently need Gmail to operate a server application connected to my account to resolve these email reception problems.

I am having trouble accessing my Gmail account due to having recently changed my 2FA phone number. Despite setting up an outlook email as my recovery email, I am not receiving any options to recover my account through it. When attempting to log in, the verification code keeps going to my old phone number, causing further issues. Google previously confirmed that my outlook email is linked for recovery, but this feature doesn't seem to be functioning correctly. I am eager to find a solution as soon as possible to regain access to my Gmail account without any complications related to the outdated phone number.

Subject: Assistance Needed to Recover Gmail Account ([redacted]) Dear Gmail Support Team, I hope this message finds you well. I am writing to request your help in recovering my Gmail account under the email address [redacted] I am currently locked out of my account due to a password issue and an inactive phone number. Here are the account details: Email address: [redacted] Recovery email: [redacted] The problem lies in the phone number linked to my account, which I no longer possess as it has been reassigned. Consequently, I am unable to receive the verification code needed to reset my password. Understanding the importance of account security, I seek your guidance in accessing my Gmail account. I have access to the provided recovery email, which I believe can help verify my identity. I appreciate any assistance you can provide in helping me regain access. Please let me know if more information is necessary for verification purposes. Thank you for your attention. I await your swift response and support in solving this issue.

My phone was stolen, and now I am unable to access my Gmail accounts. Although I know the passwords for two of them and the recovery email for one I can't remember, I am unable to get past the security verification which requires a code sent to my phone number. I need assistance in changing my recovery phone number or speaking to someone who can help me regain access to my accounts. I have provided my boyfriend's email for contact regarding this issue since I am unable to access my Gmail accounts.

I've been unable to access my account for several weeks now since I lost my phone. The lost phone ([redacted]) is linked to my email ([redacted]) and receives verification codes that I can't access without the phone. This is a significant issue as I am unable to recover my Gmail account, which is associated with important apps like the Play Store, Google Photos (containing irreplaceable family photos), Cash App, Uber, DoorDash, HEB app, my bank, and more. This situation is causing me a lot of distress, and I urgently need assistance to resolve it.