Gmail Customer Service Issues

I am currently experiencing difficulty accessing my Gmail account. I am being prompted to switch from the old Gmail to Google Workspace due to billing setup requirements. However, I am unable to set up billing as I cannot log in. Even though I know my password, the issue persists because I did not initially sign up for Workspace billing. Consequently, I am encountering a message indicating that my Google Workspace account is suspended and instructing me to contact the Google Workspace Organization Administrator for re-activation. The challenge I am facing is that I am the administrator with no additional contacts to reach out to. The support pages provided by Google are not leading to a solution, and I am stuck in a frustrating cycle without any option to speak with a customer service representative. I am seeking guidance on how to resolve this matter.

My Gmail account was breached by my ex-boyfriend, and he has changed the password, denying me access. He also possesses a photo of my passport on his device. Please urgently DELETE my account. It contains sensitive private details, documents, and personal information. I am willing to verify my identity through video chat and by providing my passport as proof. I am the legitimate owner, "Elizabeta Berjani," of this account. Kindly investigate the hacker's IP address, as he is located in Jordan.

My son forgot his email password, and my email serves as his security email. Whenever we attempt to reset the password, we receive a message stating that Google received a request to recover the account [redacted] If this request was not made by us, we can cancel it. Supposedly, within 48 hours, a link to sign in to the account will be emailed to [redacted] However, the link never arrives. Can someone assist us? My son needs to promptly respond to work emails.

Hello, I seem to be experiencing an issue in my Gmail Sent folder where I am unable to see the emails I sent. This has happened twice this month. The problem occurs when I attach two PNG images, causing a double of the first image to appear in the Sent folder instead of both images. This makes it difficult to confirm if the correct files were sent. Previously, the Sent folder was helpful for verification purposes. I selected two different images from Snagit, but the duplication persists. I hope this issue can be resolved soon. Thank you.

Last night, I tried to remove parental controls from my son's account, but accidentally deleted it. The recovery function is not letting me restore it and shows an error "unable to sign in to the account. Google does not provide other ways to access this account." Please assist in recovering my Google account, as it has many essential programs and contacts linked to it. The account in question is [redacted]

I am trying to recover my password for my EA account. I no longer have access to the email linked to the account and cannot receive the password reset. The issue is that I tried to recover [redacted], but since I have moved to Germany, I no longer have access to my Croatian number where I should receive the recovery code for my Gmail. I have tried various methods, but I keep being prompted to receive the code on my old number. I hope to receive your assistance soon. Thank you.

I am unable to access my recovery email or phone number that I used for my YouTube channel's email address since [redacted]. Despite correctly entering my password, I am continually receiving an error message stating it is incorrect. I would like to set my recovery email as [redacted] and regain access to my YouTube email, [redacted], which I have been attempting to recover for over a month.

I am facing issues accessing my Gmail account linked to my YouTube channel through my email address *****@***.com. I have forgotten my recovery phone number and email address. Even though I have my password written down, it keeps showing as incorrect. I need to update my recovery email to *****@***.com, as planned initially. I have been trying to recover access to my email for over a month now. Gmail, please assist me in adding the recovery email address or provide additional security questions to help me regain access to my account within 48 hours. Thank you.

I recently attempted to switch accounts and encountered issues with verifying my phone number. The error message "verification on your phone number failed" appeared multiple times across different platforms including the "Just Answer" app and providing payment information. Even after trying with my husband's information, the same issue persisted. I even contacted my bank thinking it was related, but "verification failed". I have been using this phone number for years, and it's frustrating not being able to access essential functions on my phone. Apple suggested calling X-Finite, who mentioned it could be related to my Gmail account. Despite my doubts, I need my phone to function correctly. Thank you, Elizabeth Y. Contact me at [redacted].

I'm having trouble signing into my account. At one point, I remembered the password, but now it requires a 2-step verification code sent to a previous device I no longer have access to. The only other device is my laptop, but I can't find the charger for it. I've also lost the phone number linked to my account. I called the number and spoke to a young Spanish child who now has that number, but we couldn't communicate effectively. I asked him to give me the code sent via text so I can log in and retrieve around [redacted] photos stored in my Gmail account ([redacted]). I assured him I would remove his number once I regain access, but I need his cooperation to proceed.

Someone has changed my password Hello, my Gmail account was compromised by my ex-boyfriend. He gained unauthorized access to my account. Hi, my name is Hadjer. I am reporting an issue with my Gmail account, [redacted]. Please assist me, I urgently need to regain access. My Gmail password was changed to [redacted] I am in urgent need of account access, currently locked out. Dear Sir/Madam, I am encountering difficulty signing into my Google account due to two-factor authentication. Kindly send a password reset link to my fiancé's email for me to reset my password. I require a password reset link. I believe my Gmail and Yahoo accounts have been compromised as my passwords have been altered. I am unable to log in to my old Gmail account. I am locked out of Gmail as it is prompting me to transition to Google Workspace.

I have received emails from Google alerting me that changes have been made to my recovery email and phone number, as well as someone accessing my account from a different device. I followed the instructions to report that it wasn't me, but when prompted to enter my Gmail account and password, I was told my password was incorrect. I attempted to use my recovery email to reset the password, but it was rejected (likely due to unauthorized changes). Unfortunately, I am currently unable to access my email and suspect it has been compromised by a hacker.

Hello Google Team, I am unable to access my Google account as it requires two-step verification and I no longer have access to the old mobile number associated with it. I would appreciate your assistance in recovering my old Google account, [redacted] Thank you.

I recently added an email to my Gmail account, but since last week, I have been unable to send emails from it. I attempted to delete and re-add the account, but the issue persists. All other emails are functioning properly. The affected email is Edyta's work email, [redacted], which is under my Gmail account, [redacted] However, I keep receiving an error message stating, "You no longer have access to [redacted] To send this email, choose a different ‘from’ address and try again." I appreciate your assistance.

I'm having trouble accessing my account, [redacted], as I've forgotten my password and can't recover it using my email or phone number linked to the account. My Facebook account is also linked to this email. Lately, I've been prompted to add a new email address and phone number, which is causing issues. I'm hoping that your team can help me recover access to my email and support with my Facebook account. If a new email address and phone number are required, I can provide those as well. Please advise on the next steps. Thank you.

I accidentally deleted my old Gmail account named "[redacted]". Initially, I tried to remove it from a group labeled "Family" in my Gmail settings without success, which led to the accidental deletion of my entire account. After managing to recover it once, I attempted to remove it from the family group again, resulting in the permanent loss of the account. I am now seeking guidance on how to restore and regain access to my email account.

Hello, I recently forgot the password for my email address ([redacted]) and have been encountering issues with the phone number backup method during the reset process. My phone number is +49 [redacted]3. Despite multiple attempts, I have not received the necessary pin as the website indicates the text was sent to [redacted]. Considering the similarity between the provided and intended phone numbers and that my email only includes my first and last name, would this suffice to reset the password? I am prepared to provide a photo of my ID as proof of identity if needed.

Dear Google Team, I accidentally reset my phone 20 days ago. I logged into my Gmail account on the same phone, but I have forgotten the password now. The verification code is being sent to my phone number, [redacted]. Unfortunately, this code is also going to the Gmail account I am trying to recover. I am unable to access my Gmail account due to this issue. Could you please assist me in recovering my Gmail account? The mobile phone where I use my Gmail account is a Techno Pova Neo, model Tecno LE6. The error message I am receiving is "Couldn't sign you in" and sometimes "valid failed attempt" appears. Your help in resolving this matter would be greatly appreciated. The Gmail account I am trying to recover is [redacted]

Hello, I am experiencing difficulty logging into one of my email accounts. Despite following the procedures outlined on the help page, none of them have been successful. I input the last password I can recall, as I have lost access to my phone and the computer linked to the account. However, I still possess the recovery number. I have been unable to access my account for nearly a year now. I am prepared to provide all required information to regain access. Please reach out to me at this emergency email address. Thank you.

A few years back, I forgot the password for my "[redacted]" account. So, I signed out and created a new account. However, when trying to log in, the "Forgot password" option doesn't provide enough information to verify my identity, blocking me from accessing my old email. Access to this email is crucial as I'm locked out of my Roblox account that has 2-step verification tied to my "[redacted]" address. This lockout prevents me from receiving the verification codes necessary to log in. I am in real need of assistance to resolve this matter. Your help will be greatly appreciated.