Gmail Customer Service Issues

Whenever someone tries to email my AOL address, they receive an error message mentioning a Gmail address I am not familiar with. The issue appears to be related to an overquota and inactive email account, which is not mine. Despite contacting AOL for assistance, they denied responsibility, and I am unable to reach anyone at Gmail for support. Despite this confusion, I can still receive emails send to me.

We have been experiencing an issue with emails sent from our [redacted] account to recipients with email addresses ending in videotron.ca. Unfortunately, all emails sent to [redacted] are being returned with delivery status notifications indicating delays followed by failures stating the address could not be found. This is the first time we have encountered this problem as we have been successfully sending emails to these individuals for a long time without any issues. The technician from videotron.ca that we contacted mentioned that the problem lies with Gmail.

A few months back, I upgraded my phone and had three Gmail accounts linked to it - my primary one, my school account, and a third one I used intermittently. Unfortunately, after switching phones, I overlooked ensuring access to all three accounts. While I managed to log into my main and school accounts on the new device, I've completely forgotten the password for the third account. Despite retaining access to some associated accounts, it's crucial for me to regain access to this particular email. Dealing with Google's challenging customer service left me frustrated until I stumbled upon this website.

Hello, I did not receive an email from the Home Office (UKVI) on April 24th. This email was a reminder for my biometrics appointment in London, but as a result, my application was invalidated. Despite later finding the email, it was not in my inbox when I needed it. I had been closely monitoring my emails, which included important appointments related to my mother's surgery, among others. My lawyer has confirmed that there was a technical error affecting many applicants, causing the email to go unseen. I would appreciate it if you could investigate this matter. This issue is vital as proving that the invalidation should not have occurred is crucial for my immigration status. Your prompt response would be greatly appreciated. Thank you. Regards, David A.

I did not receive an email from the Home Office (UKVI) on April 24 regarding my biometrics appointment in London. Consequently, my application was invalidated. I later found the email, but it was not in my inbox on April 24 when I was checking diligently, amidst other appointment emails regarding my mother's surgery. My lawyer mentioned a technical issue that many applicants, myself included, experienced where the email was not initially visible but was found later. It is crucial to investigate this matter as my immigration status is at stake. Your prompt response would be greatly appreciated in resolving this issue. Thank you. Best regards

Good afternoon, I am encountering an issue with my email account, [redacted], which has been blocked due to suspicious activity. Despite numerous attempts to access it using codes from emails and SMS, I continued to receive a message stating "Suspicious activity. Try again later." After waiting 1.5 months, I finally gained access and updated my password, recovery email, and phone number. However, the next day, I received another email stating the account was temporarily blocked. Despite my efforts to log in with the correct credentials, I received an error message with insufficient data. Despite waiting 24 hours, the issue persists. I have not been presented with any additional verification options. I kindly request assistance in resolving this matter and unblocking my account. Thank you for your help. Sincerely, Nadya Chubarskaya

I have three Gmail accounts, and they were all logged into on my old phone. Unfortunately, I left my old phone in a buggy at a store last week, and someone stole it. They hacked all three of my accounts, changed the passwords, and recovery information. I need help to recover my accounts. These Gmail accounts contain vital information like pictures of my children. I am desperate for assistance to regain access to my accounts.

Dear Google Team, I am having trouble recovering my Gmail account registered under the full legal name of Vijay Chandr Bhatt with the email address [redacted] My physical address is in Pithoragarh, Uttarakhand, India, with the pin code [redacted]. I provided my Aadharcard number as [redacted]11. A while ago, I enabled 2-step verification on my Gmail account, requesting a mobile number ([redacted]) and a recovery email address. However, since I removed the recovery email address from my old phone, I am unable to access it to retrieve the OTP. I am seeking your assistance through another Gmail account to regain access to my Gmail ID. I appreciate any help you can provide and I am willing to provide my legal documents for verification. Thank you for your assistance.

A person has been using the Gmail account [redacted] to steal my content and scam others. They created a fake YouTube channel that mimics mine by adding an underscore at the end of the name. They have copied my description and are fraudulently using my information to deceive people. Here are the details and links to their fake channel and PayPal account they are using for scams. I kindly ask for their email to be flagged as a scammer and their account to be deactivated to prevent further fraudulent activities. Thank you for your assistance in resolving this issue. - Newfie Grandma Creates (Sadie Easton)

I enabled parental controls on my phone when my grandson started using it. Now that my wife has bought him a tablet with proper child safety settings, I want to disable the parental controls on my phone. However, I'm unable to do so as it has removed my primary Gmail account and only shows my grandson's account. When attempting to remove it, I reached a step asking for his school Gmail, but he doesn't have one yet since he is not in school. I need assistance in removing these parental controls from my phone. Thank you.

About a month ago, I fell victim to a robbery, losing all my devices. As a result, I'm locked out of my personal Google account, impacting both my personal and professional life. While I've regained access to my Google Workspace and business email, recovering my personal account has proven difficult. Even though I can verify my identity, Google's system is imposing a 30-day waiting period because it doesn't recognize my new device. Despite efforts with Google Workspace Support, the personal account recovery remains unresolved due to their limitations in handling such matters. I'm seeking assistance from GetHuman to connect me with Google's Personal Account Recovery team, hoping to expedite the process and bypass the waiting period. I'm ready to prove my identity, answer security questions, and provide evidence of my ownership of the account and payment history for Google Fi. Urgent attention to this matter is crucial. Your help would be greatly appreciated. Thank you.

Dear Google Team, I am currently experiencing issues recovering my Gmail account under the full legal name Vijay Chandr Bhatt. My email address is [redacted] I had enabled 2-step verification on this account a while ago and added my mobile number [redacted] and my own Gmail ID as the recovery email. Unfortunately, I no longer have access to the recovery Gmail ID. When I tried to log in on my new phone, the mobile OTP was sent successfully, but the recovery OTP was sent to the Gmail ID that I am unable to access. I kindly ask for your assistance in recovering my Gmail account. I am willing to provide any necessary legal documents for verification. Thank you for your help. Sincerely, Vijay Chandr B.

My Gmail account was hacked recently, and I've lost access to my login details, recovery phone number, recovery email, and my password was changed. I've been trying to go through the recovery process, but I keep getting an error message saying too many failed attempts. To verify my ownership of the account, here are the details of the device and the IP address of my location before the account was hacked. This is urgent, Google Team. Profile Name: STONER x KARAN IMEI Number: [redacted][redacted]

My phone was stolen, and the number is [redacted]. I have 2-step verification enabled on my Gmail account, [redacted] This account holds vital information for me and my loved ones for the past 16 years. I am facing numerous challenges due to not being able to access it. I have backup emails linked, including [redacted], [redacted], and [redacted] Please assist me in regaining access and resolving this matter. It's frustrating that someone stole my phone, hindering my ability to retrieve my account. Thank you.

Hello, I have been experiencing difficulties receiving emails from a regular client. Suddenly, their emails are not getting through, whether they have attachments or not. This issue started last week and has never occurred before. In addition, I have noticed a question mark instead of the usual contact thumbnail when I view their email. Hovering over the mark shows a message saying 'Gmail could not verify that 'Chris' has sent this message (and not a spammer)'. I have had successful communication with them in the past without any problems. It appears that Gmail is mistakenly flagging their emails as spam. I hope to address this matter promptly as it is impacting my business. Thank you for your assistance. Best, Cigdem

Hello, I hope this message finds you well. I am seeking your help with a Gmail account recovery problem I am experiencing. I no longer have access to the phone number linked to my Gmail account. Despite trying the account recovery steps, I have not been able to regain access. I think my recovery email could verify my ownership but was not prompted to enter it during recovery. I would appreciate your guidance on how to address this issue. Any advice or information you can offer would be valuable. Thank you for your time and help. I await your response. Best regards, M. Gonzal

I need help with regaining access to my old Gmail account, [redacted] It's being accessed by someone unauthorized who makes frequent purchases from Temu. I suspect they changed the recovery email. I want to change the password, add two-factor authentication, and stop the unwanted activity. The previous recovery emails were [redacted] or [redacted] Your assistance is highly appreciated. Thank you.

I am noticing a concerning issue with my Gmail account. My email address is '[redacted],' but I am receiving emails meant for '[redacted]' (without the dot). According to Gmail, dots should not affect email delivery, but I am getting messages intended for individuals in Maryland, USA, and Ireland, despite being based in Australia. This poses a privacy and security risk as I am seeing personal emails not meant for me, and I am unsure if the other individuals are receiving my emails too. I am seeking guidance on how this error can be resolved to ensure the privacy and security of all parties involved.

My first mobile's display has crashed, and I am unable to access it. Unfortunately, I have also forgotten my Gmail account password. I am being instructed to reset it using my first mobile, which is not functioning. I urgently need access to my Gmail on a new phone as it contains important apps. Please assist me in recovering my account as I am unable to do so without access to my old device. My email address is [redacted] Your help in this matter would be greatly appreciated.

My first mobile display has crashed, and I am unable to access it to retrieve my Gmail account password. I need assistance as my old mobile is not working. I am in need of access to my Gmail on a new phone. I really want my Gmail account back as it contains important apps that I rely on. Please help me with this situation. Thank you.