Gmail Customer Service Issues

Good morning, I encountered a problem with my Gmail account, [redacted], as it was hacked, and I got signed out. Upon attempting to log back in, I was prompted to verify my identity by sending a text to my phone. However, the provided phone number belonged to my old phone, which is no longer in use. I updated my new phone number in the Google settings when I relocated but it still displays my old number. Consequently, I am unable to access my account, which contains important documents and study materials. Your assistance in recovering my account would be greatly appreciated. Thank you, Rinsan Roy My backup email is [redacted]

I am having trouble accessing my Gmail account due to two-step verification. I recently got a new phone, so my previous phone number is not linked to the account anymore. There is no other device signed in to help me complete the verification. My current phone number is ([redacted])-[redacted], and that's the best way to reach me since my email is inaccessible. The email address I am referring to is [redacted]

I am inquiring about the process of recovering my Gmail account. My Gmail account has been hacked, and I am informing you that I have temporarily removed my Gmail device. This Gmail account is very critical for me. The Gmail account is [redacted], but I do not remember the password. The mobile number is available. Please contact support from my new Gmail account to resolve the issue. The recovery code is being sent to the email [redacted] However, I am unable to log in. Please link it to sahare. New ID - [redacted]

Hello, My Gmail account has been disabled for a few days. I am trying to restore it, but my phone number is linked to my other Gmail account, and the recovery email is an old email address that I no longer have access to. As a result, no codes can be sent, and I am unable to restore my account. I would like to get in touch with Gmail customer service to help me get out of this situation, but I am unable to contact them.

Salve, sono alla ricerca di assistenza con Gmail. Desidero iniziare spiegando la situazione dall'inizio. Circa una settimana fa, ho tentato di scaricare un software craccato, il quale ha probabilmente danneggiato il mio computer. Dopo aver effettuato varie ricerche, ho deciso di formattare completamente i dischi del mio PC e reinstallare Windows al fine di eliminare qualsiasi potenziale malware. Nonostante ciò, da qualche giorno noto un problema di sicurezza su tre dei miei account Google, segnalando la presenza di un'applicazione sospetta sul mio dispositivo. Ho già effettuato varie azioni come cambiare le password, eseguire scansioni antivirus e ripulire la navigazione, ma l'avviso di sicurezza persiste nella gestione dell'account Google. Richiedo assistenza per garantire che la mia posta sia protetta e per poter essere tranquillo. Grazie.

My granddaughter's email address, "[redacted]," is currently locked. She is in Japan, and her mother's cell phone number is suspended until August when she returns from teaching. The email account is linked to her phone number with T-Mobile, [redacted], which is also suspended until August 5th. I, Walter Scott, have full authority over all T-Mobile accounts in my name, [redacted]. Please assist me in unlocking Caitlin's email address. Walter Scott, [redacted], [redacted]

I recently received an email notification indicating that I have hit my limit on outgoing emails. While incoming emails are unaffected, I am experiencing restrictions on sending replies and new messages. As a State Director of Referees, email correspondence is integral to my communication with players and others in my field. I utilized bulk emails to inform my sporting contacts about nominations for an upcoming event and to share the results of a previous sporting event, all sent in Bcc. This restriction has also impacted my personal outgoing emails. Although my service provider, iinet, suggests it's a matter to address with Google, I was unaware of any limits prior to this notice. To avoid outgoing emails being marked as spam, I resorted to sending replies in separate messages with new subjects. I would appreciate any assistance with resolving this issue promptly. Best regards, Des Turner OAM

I lost access to my phone and I'm unable to recover my email and other Google accounts. I can't log in on a different device because of the two-step verification that I can't complete without my phone. I remember my Gmail password but can't get past the verification step without my phone number. Your assistance is greatly appreciated. Thank you.

My account has been hijacked, and I have evidence proving my ownership, including my YouTube account. I can provide proof during a scheduled meeting and also show the email being used, specifically for YouTube. I possess the required I.D for verification of ownership. Unfortunately, the hacker set up Google Authenticator, changed the email and phone number, resulting in my loss of access. I had not used Gmail for a while and had not uploaded videos. I am unsure of when the hack occurred, but I can present my identity to confirm my ownership of the Gmail account. Thank you. Please contact me at [redacted] or my previous Gmail number at [redacted].

I am attempting to regain access to my original Gmail account under the usernames [redacted] or [redacted] Unfortunately, I am having trouble remembering the password and the associated recovery email. Considering I have resided at the same address since I was four years old, it is likely that the account was created from the same location where I created my new email, [redacted] To authenticate my ownership of the account, I can provide some key details. The account has likely been inactive for the past decade with possible emails related to games such as Tribalwars and adventurequestworlds. Additionally, there may be correspondence from my parents' email account, [redacted] If it proves impossible to recover the account, I would appreciate it if the account could be permanently deleted. My primary motivation for regaining access is to reclaim the original username for its professional appearance. I would greatly appreciate your assistance in resolving this issue. Best regards, Jordy

We are facing an issue with our Google account, [redacted], linked to our corporate Microsoft Intune. The password is lost, and unfortunately, we cannot find any account recovery options. Disconnecting this account from Microsoft Intune might lead to our mobile devices losing their enrolment. Is there any way to recover this account? The account was created in May [redacted] and registered to Managed Google Play on 21/05/[redacted] at 15:19:28.

Hello, I need your help to recover my Gmail account. I am the owner of the account [redacted] Unfortunately, my phone was stolen, and I couldn't recover my account since I can't remember the password and I haven't registered a phone number or alternative email on the account. I can assure you that I am the only one trying to recover this account. It is crucial for me as I have university work linked to the Google Docs application. I need your assistance.

GetHuman is a helpful and free service assisting customers by providing valuable tips and information for managing customer service issues. They are not affiliated with Gmail. Completing the provided information serves three purposes. Firstly, it enables GetHuman to search its database for issue-specific guides to help resolve problems without contacting Gmail. Secondly, it allows the creation of a public page for the issue that can be shared with Gmail and other customers for assistance. Once resolved, customers can share their solutions for others. It also enables GetHuman to follow up and offer further suggestions to ensure the issue is resolved. Customers can edit or delete the public page at any time using the links sent to their email address.

I am experiencing an issue with Acuity where all my confirmation emails to clients show an old attachment in the email preview, even though it's not visible when the email is opened. I have contacted Acuity's tech support, and they suggest that the problem lies with Gmail, as they claim the attachment is not in their system. I am seeking assistance with removing this old attachment from the email previews in my Acuity confirmation emails.

Hello, My father is unable to log in to his Gmail account as he has forgotten the password and is unable to recover it because it was created by someone else. The recovery email address to receive the verification code is inaccessible to my dad, as he does not have access to it nor does he know the address. The Google website does not prompt him with security questions like the birthdate. His only option seems to be clicking on "forgot password" and entering the unknown email address. I appreciate any help or guidance on how he can regain access to his email address and account. Thank you for your assistance.

I am writing on behalf of David L. Johnson regarding issues with logging into the email account [redacted] Today, we are experiencing difficulties with the password. Despite entering the correct password, we receive an error message stating it is incorrect. When retrying, sometimes it goes through, but a code is required. This method has not been successful since May 23, [redacted]. We prefer not to use 2-step verification due to the account owner's age. The code is supposed to be sent to the phone number [redacted] but is not being received, even after requesting a resend or a phone call. When trying alternative methods, we encounter prompts that are not visible. After multiple unsuccessful attempts, we are now locked out. The account owner relies on this email for important communications, as he is not computer savvy. I, Kathryn (Johnson) Wolff, am reaching out for assistance and can be contacted at [redacted] for further communication regarding this matter.

My aunt is having trouble accessing her account, which appears to be deleted. Despite knowing the password and email address, the account recovery is hindered by an outdated phone number. The system tries to send an SMS verification to the old number my aunt no longer has. Her email is [redacted] I am seeking assistance in finding an alternative way to recover her account as she requires access to important emails. Your help in resolving this matter is highly appreciated. Thank you and have a pleasant day. Sincerely, Blendi

Submitted by Sanjib S. on Fri, 12/05/[redacted] - 10:42pm Dear Sir/Madam, My name is Sanjib S. and I used to work on the email address [redacted] I recently reset my phone and have been unable to activate my email account since then. Unfortunately, I am not receiving the verification code on my phone number, which is currently missing. I kindly request your assistance in activating my Gmail account associated with the address [redacted] It is crucial for me as I also have a YouTube channel linked to this email. Your prompt help in resolving this matter would be greatly appreciated.

Dear Sir/Madam, My name is Sanjib Sarkar, and I have been using the email address [redacted] Unfortunately, I recently reset my phone and now I am unable to activate my email account. I am not receiving the verification code on my phone number, which I have lost. I kindly request your assistance in activating my Gmail account associated with the email address [redacted] This email is also linked to my YouTube channel. I would greatly appreciate it if this issue could be resolved as soon as possible. Thank you.

Hello, approximately a year ago, I set up several Google accounts for various services and banking activities. Recently, I noticed some unauthorized activities and suspect that these accounts may have been compromised. After receiving demands to repay negative balances from certain banks, I realized the accounts were linked to these actions. I have tried to recover the accounts, but the passwords were changed, and the reset process is unsuccessful due to lack of information to verify ownership. I am reaching out for assistance to regain access to the following Google accounts: [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], and [redacted] They were all created using the same password - Qwert1342@! These accounts were set up from the phone numbers +[redacted]65, +[redacted]54, and +[redacted]86. I have included additional contact information for verification. Any help in resolving this matter and securing these accounts would be greatly appreciated.