Facebook Customer Service Issues

I recently sent $35 to my friend, C. K., using Messenger yesterday. Unfortunately, he couldn't receive the money because he didn't enter his personal information. Subsequently, when I tried to request the return of the funds, that transaction couldn't be processed either. As a result, neither C. K. nor I received the money back. I am concerned about the status of this transaction and would like it canceled with the funds returned to my debit card.

My girlfriend's Facebook account was hacked and deleted last year, but now it's appearing in search results as if it's still active. I believe someone has hacked into her account or there's an error in the app bringing back the deleted profile. We've been unsuccessful in recovering it for a long time. I hope the account can be permanently deleted from the app, and I'm reaching out for your help as our last resort.

Hello, A few days ago, my partner, who is an admin on my digital marketing account, discovered that someone had loaded ads onto my account without authorization and attempted to run them multiple times. The card associated with the account is no longer active, and we noticed unauthorized spending of around $13. Alongside this, there were multiple unsuccessful attempts to access my online banking. Upon trying to delete the ads, I found that I didn't have the necessary authority, leading me to change my password. However, less than 48 hours later, Facebook informed me that my account had been hacked or compromised. To regain access, I need to go through a security clearance process that involves receiving an OTP on an old mobile number I no longer use. I have a new mobile number that I've had for over 6 months, where I can receive the OTP. The hacker was operating from Holland and tried to run ads featuring a Chinese girl on behalf of my clients, CWA LEATHER and FLEXIROAM AFRICA, for which I have admin rights. My account login details are: User: [redacted] Password: Gianna_grace_3714 This is a pressing matter as Facebook is crucial for both personal and business purposes, especially for managing my clients' social media. I am based in Johannesburg, South Africa, and urgently need assistance to resolve this issue and recover my account. Regards, Philip Jo McDonald

I am encountering difficulties with this page "বনলতার নাটোর - Bonolotar Natore" as it is not currently visible. Despite setting the page to be seen first, it does not appear in the news feed for me or my followers. Upon requesting a review, the page was found to be unpublished. I kindly request a prompt review and feedback to have it published again. Thank you.

I need help accessing my Facebook account for Shelby Lynne Skees using the email [redacted] My account has been hacked several times, and the password has been changed. I no longer have access to the linked email account and have tried all automated recovery options. Despite sending my driver's license to Facebook, I have not received a response. I am using the same IP address and devices (laptop and phone) as usual. Please provide instructions to [redacted] for me to regain access to my account. Thank you.

Hello, I have two questions I was hoping someone could help me with: 1. Can I convert my existing ONLY Messenger account into a regular Facebook and Messenger account? If so, could you kindly provide me with the steps to do so? 2. I am experiencing a significant problem when attempting to log into my ONLY Messenger account. Whenever I try to log in, I am immediately logged out, and a message pops up stating "you can't log in to this Facebook using this account due to restriction of the account type." This issue is quite frustrating, and I would appreciate any assistance in resolving it. Thank you for your help.

Two days ago, I noticed some unusual activity on my Facebook account, making me suspect possible hacking attempts. I immediately enabled two-factor authentication and changed my password. Despite the security measures, I still felt uneasy about my account's safety. When I tried to log in on my computer, I encountered issues, so I attempted to do so on my mobile but faced a message stating there were too many SMS requests. After watching a YouTube video for guidance, I learned to send "STOP" to [redacted] to disable two-factor authentication successfully. However, upon trying to log back in, I did not receive the OTP code, leaving me locked out and concerned that my account might have been compromised. I hope the platform can investigate this matter promptly to address any security breaches and identify any potential hackers.

I woke up last night to an email notifying me that my Facebook password was changed from California, but I reside in Ohio. Someone has hacked my account and altered my recovery information, blocking my attempts to recover it. Despite changing my email and password, I'm stuck at the login code stage as the hacker altered my recovery information preventing me from receiving the code. I am unable to access my account through any browser or platform.

My Facebook account was disabled a few months ago unfairly, and I have been struggling to recover it. Despite sending my valid ID as instructed by the Facebook community, I am still unable to access my account. The phone number associated with the account is [redacted]7, and the password is Nonso. I am desperate to regain access as I am the rightful owner of the account. Losing access to an account I've had for over 6 years has been extremely difficult for me. Please help me recover my account.

Hello Facebook Management, I am reaching out regarding an individual by the name of John Browne engaging in fraudulent activities on Facebook. He targets users, particularly those outside the US, by requesting them to list rental properties on their Facebook marketplace, promising a payment of $[redacted] per week. After changing the marketplace location to a US city specified by him, once the properties are rented, he appears to report the listings, rendering the marketplace unusable and failing to compensate the user. Additionally, he requested my Facebook login credentials under the guise of needing a US IP address to resolve the issue. I urge you to promptly suspend his account to prevent further scams. Best, S.C.

I am having trouble accessing my Facebook account because it is asking for a Generator code, but I am locked out and unable to find it in the menu options. The request to provide personal documents like my government ID, social security number, and birth certificate to regain access seems excessive and risky in terms of data security. If this is a mandatory process, I would rather have my account canceled or deleted to protect my information, as many companies face data breaches regularly. Even government institutions prefer not to handle such sensitive information online for security reasons.

My Facebook account was deactivated unfairly. I believe it was reported by fake accounts named Jennifer Limpopo and Chinonso Unagha out of malice. Facebook disabled my account without thorough investigation. I kindly request Facebook's assistance in identifying the individuals who reported me and restoring access to my account. Reactivating my account would resolve this issue. My account phone number is [redacted], and the password is Nonso. I appreciate any help from Facebook to regain access to my account. Thank you.

I have four accounts. One of which is Eladio BnB, recently changed by you to Eladio el Hierro, which is better. This is not correct. It should be Hotel Eladio and managed by me, Kaj Linna. I also manage Kaj Linna - Nyhetspersonlighet and Nemesis- Gäststjärnan. To sum up, I should manage three Facebook pages from my personal Facebook page, Kaj Linna. Additionally, I should only have one Messenger account under Kaj Linna.

I suspect my Facebook account was hacked. I am unsure of the current situation, but it was disabled this morning, October 31. I experienced issues with it last night, October 30, and thought I had resolved them. My Facebook email is [redacted], and my other email is [redacted] I kindly ask for information regarding the status of my Facebook account and the reason for its disablement. I suspect it was hacked or spammed. Prompt feedback would be greatly appreciated as I have contacts and groups on my Facebook. Thank you.

Hello, I'm having an issue with my Instagram ad. I've tried to promote it twice, but after submitting, it processes for hours and then asks me to promote again. I have a duplicate ad with the location set to the USA, which is running smoothly since the video was shot there, and I currently live there as well as the UK. However, the UK ad is not working correctly. Please assist me with this problem. Instagram ad link: [redacted] Thank you.

I can't access my Facebook account because I locked it to prevent hacking, and later removed my email and phone number for personal reasons. However, now I cannot retrieve the code from Code Generator to unlock my account. I'm seeking help to regain access. Thank you.

I am experiencing difficulty logging into my secondary account on Facebook Messenger. This account is associated with my phone number and is not linked to a profile, unlike my primary account. Initially, I utilized the switch account feature within the app but when I tried to return to my secondary account after switching to my primary one, I encountered a logout. Despite attempting to log back in, I received an error message stating: "You can't log in to Facebook using this account due to restrictions of the account type." In an effort to resolve this issue, I have cleared the cache and reinstalled the app, yet these steps have not resolved the problem.

I had a photo shoot, but no agreement was signed. I'm unhappy with how the photos were used without my permission, with the photographer's logo, in a group I cannot access. I've learned that it's illegal to use someone's image for advertising without consent. I believe Facebook should take down the photos and be accountable for allowing this advertisement on their platform.

Last Friday, my Facebook account suddenly became inaccessible because someone changed the password. I attempted to recover the password through the email option, but the hacker had also compromised my email account and deleted it. Even trying the mobile phone option was unsuccessful. The email associated with my Facebook account is [redacted] Since my original email was deleted, I created a new one as [redacted] since attempts to recreate [redacted] were not successful. Any assistance in regaining access to my Facebook account would be greatly appreciated. Thank you.

Hello, I am a content writer and social media strategist at the World Peace Association, a non-profit organization focused on promoting international relations and defusing wars and conflicts. We have been working on running ads related to political and social issues. I've completed the verification process and received a confirmation code via email. However, as a non-U.S. citizen, I am unsure about uploading the required identification documents. I have my work visa (EAD card), social security card, and student visa (F-1) in my passport. How should I proceed with this? Your guidance would be greatly appreciated.