Facebook Customer Service Issues

I apologize for reaching out about this issue with contacting Facebook. When attempting to submit the form via the email method provided, an error message continuously appears stating "no account." Recently, my personal ad account ([redacted]) was disabled. Upon receiving the notice and reviewing the Advertising Guidelines, I identified a potential violation regarding "17. Grammar & Profanity." This violation occurred due to inadvertently surpassing the hashtag limit in a recent Instagram post that was promoted. I sincerely regret this oversight and assure you it will not recur. I utilize the promotion feature solely for my photography content to increase visibility and never with the intention of breaching policies. I am hopeful that there may be a resolution to reactivate my account if feasible. I regret any inconvenience this may have caused. Warm regards, H.

Good morning, I have a suggestion for a new feature on Facebook that could bring happiness to millions of people. Instead of just showing how you will look at an old age, why not create a face search app that can recognize how many people in the world have the same face as you, and where they are located? This would surely surprise and excite millions of users, potentially making them even happier and encouraging more time spent on Facebook searching for their lookalikes. I believe implementing this idea could be a great way to bring joy to everyone. I hope you consider my suggestion and I eagerly anticipate your response. Thank you for your time. Warm regards, Rohit Kumar Raj India

I have attempted multiple times to set up an account and a page to promote a website that is currently being developed. I wish to name it "Visit Sam Roi Yot." However, each time I create the account and the page, the account is quickly suspended, and I am unsure of the reason. I am using valid email addresses and phone numbers and have not engaged in any suspicious activity. In fact, I have not even made any posts since the website is still in progress. During the last suspension, I was unable to input a valid Thailand phone number due to it being deemed invalid incorrectly. I seek guidance on how to successfully create this account without facing suspension or insight on my mistakes to rectify them. A timely response is appreciated as I am eager to move forward with the project. Thank you.

Hello, I'm reaching out regarding the account that belonged to my younger sister, Sasha O. It appears to have been hacked, with the first name changed but our shared last name retained. When I messaged the account, I was promptly blocked. A friend who also messaged the account trying to call got a similar response. I'm concerned about the security of sensitive information. The person has altered the profile photos and deleted my sister's photos but retained most of the original posts, some of which tag me. I kindly request the account's removal as my sister is unable to access it. Upon reverse-searching the profile picture, we discovered another girl's name and Instagram account from Germany. My sister is only 15, and it's distressing for someone to impersonate her online. Your prompt attention to this matter is greatly appreciated. Thank you.

Hello, I hope this message finds you well. I wanted to share a recent experience I had with my Facebook account. My name is Hind Atta, as listed on my profile. Approximately 3 to 4 days ago, I was unexpectedly logged out of my Facebook account. After attempting to log back in and realizing I had forgotten my password, I reset it and created a new one using my phone number, [redacted]3. Due to also forgetting the password to my email, [redacted], I encountered difficulty regaining access. Upon successfully logging back in, Facebook alerted me about suspicious activity on my account and conducted a verification process where I identified certain posts and contacts. Shortly after, I was logged out again, and subsequent attempts to log in with the new password were unsuccessful. Despite multiple password attempts and reset efforts using my phone number, I encountered issues with account recognition. My original email, h********[redacted], had been changed to a*********[redacted] without my authorization. Despite my worldwide network of friends on Facebook due to relocating, I am unable to access my account. I kindly request assistance in resetting my password and restoring access to my account. Thank you for your help. Best regards, Hind Atta

I have experienced being banned on and off for a year and six months. Last week, I received clearance to use my account again. After verifying my account and submitting my Florida driver's license, I logged in yesterday only to face the same process once more. It feels unfair to continuously go through this ordeal when I have important pages and ads to manage. With [redacted] friends, it's challenging to recognize each person, especially after a significant transformation in my appearance. I urge you to exercise more discretion and address this ongoing issue promptly to prevent it from escalating into harassment or discrimination. Being banned throughout [redacted] and [redacted] without sufficient opportunities to rectify any mistakes feels like excessive punishment. My account holds significant personal, family, and business information, and the losses incurred are substantial. I appeal for your understanding and a swift resolution to this matter, as I believe the root cause does not lie with me but perhaps with a Facebook employee. I have made efforts to adjust my communication style and respect free speech guidelines. Kindly expedite the review of my photos and driver's license so I can regain access to my account without further delay. Thank you for your attention and have a pleasant day.

Hello, I am urgently seeking assistance regarding my Instagram account that was mistakenly disabled for impersonation. The imposter account, walker_shreve69, was pretending to be me while I, walkershreve, have had my account for years with 58 posts displaying clear pictures of me. The fake account had only one post with a poorly written bio containing misspelled words. Despite multiple attempts to appeal through the login page with information and my state ID, Instagram has not responded. Friends have questioned me about the imposter. I seek your help to resolve this issue, regain access to my main account, and hold the imposter accountable for their actions. Despite reporting the issue multiple times, I have not received a response from Instagram. Your support in reclaiming my account would be greatly appreciated. Thank you.

I am seeking the restoration of my admin authority for the Facebook page "Fjellborg Vikings: Founding Date" (Page ID [redacted][redacted]) after it was wrongfully taken over by a new employee without the proper authority. The page includes details about future meetings held at my address - [redacted] E Iliff Ave, Denver, Colorado. I am the legitimate owner and creator of the page, and my business, Fjellborg LLC, is registered with the State of Colorado. I am prepared to provide additional documentation, including my CERTIFICATE OF FACT OF GOOD STANDING from the OFFICE OF THE SECRETARY OF STATE OF COLORADO, to verify my ownership. Your prompt attention to this matter is greatly appreciated. You can contact me at [redacted] or [redacted] Thank you. - Loren Schultz

I'm Brandy Sue Harris Brooks, and I'm struggling to access my original Facebook account due to a two-factor authentication issue. The phone number linked to my account is outdated, and my old phone is broken. I've also encountered difficulty with the email two-factor authentication. Despite sending my ID and a hand-written code, I've had no success. I tried creating a new account, but it got deactivated. Feeling lost, I'm considering giving up on Facebook. My account details are as follows: Name: Brandy Sue Harris Brooks Email: [redacted] Old phone number: [redacted] Date of birth: 04/06/[redacted] New phone number: [redacted] I hope for assistance.

Hello, I'm Sunil Kolhapte. I've been using my Facebook account under the name Sunil Kolhapte since May [redacted]. Today, on 25/09/[redacted], between 08:00 and 08:30 in the morning, when I tried to open my Facebook, I got logged out suddenly. Despite several attempts to log back in, I was unsuccessful. My Facebook account is an essential part of my online presence, and I'm feeling very frustrated and helpless. I'm unsure if my account has been hacked or accidentally deleted. I've tried all possible ways to recover my account but have been unsuccessful. I kindly ask for assistance in looking into this matter and helping me recover my Facebook account under the name Sunil Kolhapte. Thank you for your help.

I am having trouble signing into my Facebook account and need to reset my password. When I try to add a different number to my account, I receive an error message stating that someone else is already using that number on Facebook. A few days ago, I managed to log in and saw a girl named Daysia was using the phone. I recently acquired this number on Saturday. I also have another number associated with the account that is currently off, making it inaccessible. I need help changing the account to my name, so I can regain access, reset the password, and resolve this issue. I am currently unable to access my emails, so reaching me by phone would be better until I can resolve this matter. Thank you.

My Facebook account was hacked, and the hacker asked my friends to report me and send telephone balance. My name on Facebook is Salar Sheikh Ahmed with the password Aa1993@S1981. The email for the Facebook account is [redacted], and I created a new temporary account with the alternative email [redacted] I can be reached at [redacted]2. I can contact most of my friends for support and I am willing to answer any questions to prove my identity. The hacker changed my email password and phone number. I am ready to provide my ID and any other details needed. I have had my Facebook account for over 7 years. How can I reactivate my account? Regards, Salar Ahmed Saeed Nickname: Salar Sheikha Ahmed

I forgot the password to my personal Facebook account and am unable to recover it through my phone or email. My email was deleted by AOL due to inactivity, and my phone number is no longer active. Unfortunately, my trusted contacts are not helpful as one is deceased, two are former partners who forgot their passwords, and one is unresponsive. The last one can assist, but I need the support of two more trusted contacts to reset my password. Can I reset my password using just the one trusted contact?

Hello, I am seeking assistance in recovering my Facebook account. It has been nearly a month since I have been unable to access it. Unfortunately, I have lost the SIM card/phone number linked to my account for recovery, as well as the synchronization email. This situation has made it challenging to receive any account recovery emails and update my recovery information promptly. The account holds sentimental value as it has been mine for nearly a decade, containing memories from my childhood to my current life. I am anxious about losing it permanently and would be immensely grateful for any help in recovering it. If necessary, I am willing to provide additional information such as identification documents or current photos to verify my ownership. Please reach out via my active email addresses provided for further communication. Thank you for your assistance. Warm regards, Archae This is my Gmail account

My account was disabled, and I was directed to contact the Help Center for assistance. Unfortunately, when I try to access the Help Center, I keep receiving a "Connection Lost, retry later" message. I used to have two Facebook accounts, one for personal use with all my contacts, photos, and memories, and one for my Notary Service, not realizing that only one account was allowed. After my business account became inactive, I started following a "Live Streamer" this year, not knowing about the concept before. The trouble began when I was asked to use my dormant account, leading to my primary account being locked. The Streamer somehow got involved and caused issues with my verification, resulting in my phone number getting flagged and my account completely locked. I've lost access to precious memories of departed loved ones, conversations, and irreplaceable photos. This negative experience with the Live Streamer has cost me $[redacted] and my cherished memories. I hope to regain access to my one account. The Streamer continues to manipulate new followers and engage in scams, causing distress among users.

I recently received a negative review on my Facebook business account for a beauty salon which I believe to be false. The reviewer left comments about their hair and nails breaking, along with claiming I was rude during their treatment. I know this person from our town and have seen them multiple times without any issues. In truth, this customer was late for their appointment, complained about colors, and continuously criticized the salon during their treatment. Despite my attempts to address the situation, the reviewer has not responded. This review is impacting my business as we only have two negative reviews, and the other one is valid. I have tried reporting it to Facebook with no response. I am hoping to have this inaccurate review removed to maintain the reputation of my salon.

My first Facebook account was hacked last week Friday by someone I don't know. This person has been using my account to scam my friends and groups, causing me trouble. I cannot log in because he changed the phone number and the Gmail address associated with the account. The account name is "Prince Ogunwole G. Victor." I created a new account, "Gideon Segun Prince Ogunwole," to clarify that I am not the one scamming. I need assistance from Facebook Admin or Help Center to recover my original account. Please help me resolve this issue. Thank you.

I recently experienced being logged out of my Facebook account and was unable to log back in. When confirming with my brother and fiance, both noted that my account was no longer visible. Shortly after, notifications from family, close friends, and my fiance's mutual friends stated that my account had been hacked by someone selling and promoting "seda." Through Snapchat, I reached out to inform everyone of the hacking and requested reports against the hacker. However, the hacker changed the email associated with my account, making it difficult for me to regain control. I am concerned about the safety of my children's photos and older pictures of my fiance on the account. How can I prove my identity to regain access? Would providing recent photos with a dated note help in this situation?

My Meka D Hollis account has been hacked, and the hacker changed the email associated with it to [redacted], but my phone number [redacted] remains the same. Despite multiple attempts, I haven't been able to regain access to my account since the hack yesterday morning. I've created new pages to inform everyone that the current page is not me, but they have been shut down after reports from my friends about the hack. It's urgent for me to access my Meka D Hollis account as soon as possible as it is crucial for my hair business advertisement. Someone is trying to scam people, block my contacts, and use foul language, causing me to miss out on clients and money I need for bills and my family. I, Temeka Dechuan Hollis, am the rightful owner of the Facebook account and must regain access by the end of the day. Please assist me promptly.

I manage a business with a Facebook page and rely heavily on Facebook Marketplace for sales. Recently, I made the mistake of hiring a family member who ended up stealing from me, leading to financial issues that forced me to temporarily cease my online business operations. The majority of my income comes from Facebook Marketplace, where I provide high-quality items and offer fair prices to help customers. I believe competitors and unhappy customers are falsely reporting my listings, resulting in my multiple suspensions from Marketplace. Despite my good feedback and honest practices, I have been struggling to get reinstated on Marketplace for over a month. I desperately need my account back to support my family, especially during this challenging time. I am willing to provide any evidence to prove my innocence and request guidance on how to regain access to Marketplace. Thank you for your attention to this matter.