Facebook Customer Service Issues

My author business account has been unexpectedly locked. Despite numerous attempts, I have not been able to progress beyond the verification stage requesting identification. I cannot provide the requested ID as my author name differs from my legal name. Surprisingly, this issue has gone unnoticed for 2-3 years until now. It seems impossible to delete the account while it remains locked as per online searches. I am at a loss as Facebook is unresponsive to my pleas for assistance. How can I regain access to my account if they are unwilling to engage in resolving this matter?

I was recently tagged in a spam post, which led to my account being disabled even though it was previously validated. I have submitted a photo ID and a copy of my health insurance card to verify my identity and would like to request the reactivation of my disabled account. Upon setting up my account, I discovered that my personal email and phone number were already in use by someone else. Despite disputing this, my account was disabled again. I had to resort to using my work email ([redacted]) to access my account. My personal email is [redacted] and my personal cell number is [redacted]. I kindly ask Facebook to reactivate my account, update my personal email and phone number details, so I can securely link them to my account.

I temporarily disabled my account, and now Instagram is not recognizing my credentials for a password reset. I remember my username, email, and password. I tried contacting Instagram and Facebook, but their automated messages say they do not offer phone support. I also emailed Instagram support, only to receive a message stating they do not support emails. I tried contacting Facebook through various department emails, but received kickbacks from all of them. Could you please help me with this? Thank you, Hana

My name is Cathy Hunt. I believe Facebook is unfairly targeting me by blocking my posts and comments. Recently, I was banned for a week and then, upon regaining access, was banned for a month for sharing a post sent to me by an unknown person over the weekend. Many Conservatives have voiced similar concerns about posts being removed based on political views. I am unsure if there is a legal recourse, but I would appreciate a conversation with a Facebook representative regarding this issue. I feel like I am being unfairly singled out. While I observe hateful comments targeting the President and his family, my own posts have been flagged. I am a senior citizen, a taxpayer, and a supporter of our President. I simply seek fair treatment on Facebook and hope for a swift resolution to this matter.

Hello, I am encountering a problem with my Facebook account. The account bearing my name, Dhruv Dossa, has been compromised by a hacker. As a result, I am unable to log in. Adding to the issue, I no longer have access to the associated email address. Despite attempting to reclaim my account by submitting my ID and linking a new email ([redacted]), I received a notification stating the matter has been resolved. I urgently seek assistance with this matter, as the hacker is posting inappropriate content on my friends' profiles. Kindly inform me if additional information is needed to address this matter effectively.

Hello, I am seeking assistance with a concerning issue. My Vietnamese Facebook account has been hijacked and subsequently locked by an unknown party. Despite my adherence to Facebook's FAQs and abstinence from spam activities, my account remains inaccessible. I have been offered an unlock for $[redacted], a form of extortion that I refuse to entertain. I possess relevant documentation and contact numbers to verify my ownership of the account. I apologize if my request falls beyond your usual scope, and I appreciate your understanding as English is not my primary language. I have attempted to reach out to Facebook using the provided link but feel that my pleas have been misinterpreted as spam. I am eager for any guidance on how to effectively communicate my situation to Facebook and prove my innocence as a genuine user. Thank you for your assistance.

Hello. My name is Shawna Marone. After divorcing my ex in [redacted], I lost access to my old emails and moved far up north. My old Facebook account has important pictures of my children, dogs, and business that I need. Is there a way I can send a copy of my driver's license to unlock my account and retrieve my photos and videos? My old account was under my married name, Shawna Rose-Marone, located in San Bernardino, California. I now live in Escondido. Please help me regain access to my old account. Thank you, Shawna Marone.

After changing my Facebook password due to security concerns, I tried to log in but was prompted with a message saying an SMS was sent to my phone, which I no longer have access to. I filled out a form with a handwritten code and my picture, and after that, I was asked to enter a code from a code generator, which I can't access since I previously only used my phone to log in. Despite repeated attempts on different browsers and devices, including a friend's computer, I keep getting directed to the code generator screen. Even when trying to log in through a one-click link sent by Facebook, I still couldn't bypass the code generator screen. As I no longer have the phone number linked to my Facebook account, I'm stuck at this stage and unable to log in.

Hello. I've been experiencing problems with my account re-verification process. I have sent numerous emails and provided photos of my ID to Facebook, but unfortunately, they are not responding promptly. Despite my reminders for urgent assistance, they are taking a day to reply, and after a week, my ID issue remains unresolved. I am unsure if they are intentionally being unhelpful, but the lack of assistance is frustrating.

I no longer have access to the mobile number linked to my Facebook page. I have several email addresses but cannot locate the one associated with my account. The Facebook page was set up for me by a friend as I am a pensioner. There have been rude and untrue comments posted about me by friends of individuals related to a high-profile murder case under the name Allison Shaughnessy. I have contacted the authorities, and they advised me to reach out to Facebook. I am willing to provide my passport or driver's license as proof of identity. My name is Paddy McDonnell, and the offensive messages are on a Facebook page displaying photos of my trip to Spain. I would appreciate any assistance, including deleting my Facebook page if necessary. Thank you, Paddy McDonnell.

Recently, my phone stopped working permanently after using it for over 2.5 years. I'm unable to access my Facebook account as I no longer have access to the original email used to create it and I can't recall the password. I provided my photo ID for verification a week ago, but I have not received any updates yet. I can provide details from my account to prove my ownership if I could communicate with someone. I require assistance in setting a new password to regain access to my account.

I am initiating legal action against Facebook for unfairly targeting me, possibly because I am a combat veteran and a Trump supporter. It seems discriminatory that without cause, Facebook disabled my account, impacting my use of booking services like Airbnb and other apps dependent on Facebook for identification. This action also abruptly cut off access to essential resources including study materials and support groups crucial for my final year in college. Despite not sharing controversial content, simply photos of events like conferences and soccer games, my account was disabled without warning. Even after submitting requested forms of identification, my account remains inaccessible. I am reaching out to the Washington Post and the Better Business Bureau to address this unjust treatment by Facebook towards a disabled veteran.

I am beginning legal action, Facebook. I believe I was unfairly targeted due to being a combat veteran and a Trump supporter. I have reached out to Washington Post and the Better Business Bureau to report how Facebook discriminated against me, a disabled veteran, by abruptly disabling my account without explanation. This action has restricted my access to booking services, Airbnb, and other apps linked to Facebook for user verification. It is frustrating to have lost access to study materials and support groups essential for my final year in college due to the sudden removal of my account. Despite providing two forms of ID when requested, my access remains blocked. I do not engage in political discussions online, mainly sharing photos of events like conferences and soccer matches. My account name is Costel Baciu. Thank you.

I haven't seen my stepmother in 20 years, but recently she posted untrue and illegal content about me on Facebook. Today, I plan to go to the Henrico County Police Department to press charges against her for what she wrote. I work as an electrician at the new construction site in Sandston, Virginia. I would like to know the procedure for filing a complaint with Facebook since her actions are causing harassment towards me and my mother.

I was able to access my secondary Facebook account without any issues until this afternoon. However, upon receiving a request to submit a photo for verification by Facebook Admin, I complied. Now, I'm unable to log in and have been informed that my photo is under review since May 1st. The message states that my Facebook usage is temporarily suspended for security reasons until the review is complete. I find it troubling that I was prompted to send a photo only to be blocked from accessing my account afterward. I am worried about the privacy implications of providing my photo, especially since I was assured it wouldn't be displayed on my profile. Despite the passage of time, I have not received any updates regarding the restoration of access to my business page, Splendidfuture99. Could you please address this matter promptly, reinstate my account, and delete the submitted photo, as it appears to be a violation of user privacy protocols?

Aspen Dental leverages Facebook and Google to gather patient feedback through a 5-star review system. However, there is a discrepancy where negative reviews, particularly 1 and 2-star ratings, seem to be missing when viewed on Aspen Dental's website compared to Facebook and Google. This creates a skewed representation of their patient feedback. There are concerns regarding the marketing tactics employed by Aspen, which utilize links associated with Facebook and Google on their site. It is suggested that there should be stricter regulations to prevent this misuse of brand names, possibly involving the FCC. The selective display of reviews impacts public perception and raises questions about transparency. It is important for Aspen to display the full spectrum of feedback to offer a balanced view to consumers. Investigations by regulatory bodies like the Interstate Commerce Commission and oversight by financial committees are proposed to address this issue.

My account was disabled and the reason was not provided. Upon checking the help center, various possibilities were mentioned. I did attempt to change a name from Gianna to Tracie on a different account, which I requested to be deleted under a separate email. I am unsure why my new account is repeatedly disabled, considering it has a unique email and name. After the account was disabled, I attempted to create a new one with the same email and name but with a different password.

I've been attempting to get my Facebook account confirmed. However, I made a mistake by uploading an enlarged picture of my ID when asked for verification. I now realize my error and am eager to resolve the situation. Upon trying to create a new account and submit my ID again, I faced four consecutive CAPTCHA tests. Although I passed them all, my account was suddenly disabled without any prior notice. I am feeling discouraged by the repeated tests and the unexpected disabled status. I apologize for the multiple account attempts and sincerely seek assistance to rectify this issue. Thank you for your help.

I am reaching out with concerns about a person using my home phone number, [redacted], for fraudulent activities on Facebook, Instagram, and other online platforms. The individual, Dean Hovis, no longer resides at my address but is creating fake accounts and businesses using my phone number and address. I have discovered various aliases and profiles associated with my contact information and I believe this constitutes identity theft and fraud. I have taken steps to block calls and remove unauthorized names from my address profile. I urge Facebook to investigate and take necessary actions to address this misuse of my personal information. Any assistance in stopping Dean Hovis from using my phone number and address for deceptive purposes would be greatly appreciated. Thank you for your attention to this matter.

I have been running a Facebook business page for two years. Recently, I decided to create an Instagram business page and tried to link both accounts as instructed by Instagram. However, Facebook unexpectedly cancelled my business page, claiming that my business is not legitimate. I sell Origami Owl products, which is a well-known company with multiple pages dedicated to selling similar items. Despite reaching out for help, I have not received any responses for the past 9 days. Everyone I have contacted stated that they are unable to assist with this particular issue, leaving me frustrated and unable to resolve the problem.