Facebook Customer Service Issues

While working on my account, adding photos and ads, I logged out but couldn't log back in. A message requested a clear photo for account verification, which I promptly provided. Unfortunately, despite following the instructions, I remain locked out of my business account. When attempting to log in, a message indicates that Facebook is reviewing the photo submitted on Jan. 8. I'm puzzled by the situation and eagerly await the resolution to regain access to my business account. I ensure that the login and password details are accurate, yet the issue persists. Restoring my business account's functionality is essential to me.

I posted several items on the marketplace, but they kept getting flagged for policy violations. I carefully reviewed the policies and did not find any violations in my listings. I'm now blocked from the marketplace and need to get unblocked promptly. I have a Fitbit for sale that I need to sell urgently, and I'm becoming very frustrated with how this situation is being handled by Facebook. I was not notified of any problems; I discovered I was blocked only after several days had passed. This delay has cost me valuable time. I requested a review, but it says it will take a week for a response. The whole situation is incredibly frustrating, and it was mishandled. I hope to have this matter resolved as quickly as possible. Thank you.

Good morning. I started an account called Bubba 'n Ruby In the Bitterroot by mistake some time ago. It wasn't meant to be a Business page but rather a place to sort and share Bubba'nRuby stories for friends to read in order. I've used it for storage and entertainment only, not for business purposes. How can I correct this mistake without incurring fees or boosting posts? Thank you for your help.

My account has been disabled for three weeks now. I have sent my identification multiple times, but I have not received a response from your help desk. I may have made a mistake violating the rules, and I apologize for that. I am not involved in any scams, and I kindly request the reactivation of my account. The account is under the name Heartsofcare (an organization) and my name, Robert Kibuuka, with phone number [redacted]02. Please help me reactivate my account. Thank you.

My Facebook account was hacked. If you check the account Lynda Catanzariti Catalano, you will see that someone other than me tried to login from various locations 12 times. The hacker accessed my account and used it to interact on yard sale sites and marketplace impersonating me to make purchases. They then messaged about [redacted] friends from my list claiming I had a drug addiction with a terminal illness. They even gained access to my credit card and made a $57.24 purchase. I am considering legal action against Facebook and demand immediate measures be taken. I received a notification moments ago that my account was accessed from Nigeria. I am unable to regain access. I am seeking some form of reimbursement, even a nominal amount like $[redacted], for the distress caused. Thank you.

Yesterday, I accidentally donated a thousand dollars instead of my intended $10 to Friends Of Rowlett. I reached out to my bank but would like the excess amount refunded. Kindly contact me at my landline, [redacted] or [redacted], once resolved. I suggest implementing a verification step before processing donations to prevent such errors. Your prompt attention to this matter is greatly appreciated as I am quite distressed about it.

I recently set up my account, but it keeps getting locked for supposed "suspicious activity." I've uploaded photos of myself with my passport and driver's license to confirm my identity multiple times as requested. However, each time my account gets temporarily unlocked, it ends up being locked again for the same issue. How can I verify my identity permanently to avoid this constant cycle of unlocking and re-locking my account?

I am concerned about individuals using my photos without permission and spreading them on Facebook. The names of the people involved are Lace Elsing, Kristy Mack, and Kelly M Daniels. I have not given them permission to use my photos and I am considering legal action if Facebook does not address this issue promptly. Lace Elsing is posing as Matt O'Brien to distribute my private photos to Kristy and Kelly, who are sharing them with others on the platform.

Recently, I received a notification about suspicious activity on my account. Upon investigating, it seems someone logged in overnight and created a Crypto Bridge group, inviting my friends without my knowledge. Despite my efforts, I cannot remove this group. I posted a status warning my friends about it, but now a man has messaged me via the group claiming to have lost money he invested last January. This is concerning as I was unaware of any such transactions. I suspect this is a scam linked to my hacked account. I have been unsuccessful in deleting the group and fear people are being scammed. I urgently need help in resolving this situation. Any advice would be greatly appreciated.

Hello, my old computer recently stopped working, and unfortunately, I lost a lot of data on it. I believed I had lost access to my Facebook page/account under the name James Obuchowski with the password "jim1955." Consequently, I created a new account as Jim Obuchowski with the same password, "jim1955." I realize I made a mistake and would like to revert to using only my original account (James Obuchowski). Could you please delete the Jim Obuchowski account with the password "jim1955"? I apologize for the confusion and appreciate your assistance in restoring my original account. You can reach me at [redacted]

I have 5 Facebook accounts and would like to delete the old ones. Unfortunately, I no longer have access to the passwords or the old email addresses associated with those accounts. The one I recently created is the one I want to keep. One of my previous accounts was hacked, and the hacker is sending messages to my friends claiming that they won some prize. This is not me. Please assist me in deleting the old accounts that I no longer use. Thank you.

My name is Debra Raney and my Facebook account was hacked on 1/8/[redacted]. The account was linked to the email address: [redacted] I tried to recover my account; however, the hacker changed the password and later the email address and phone number associated with it. It seems the hacker speaks Portuguese as the language was also changed. I'm unsure if you can assist, but I would appreciate any help you can provide. My phone number on the account was [redacted], and the recovery email could be either [redacted] or [redacted] Additional details on my account: I reside in Huntsville, AL, and work at the University of Alabama in Huntsville. I would like to recover my account, as the hacker is already sending messages to my friends. Thank you, Debra Raney.

A person named Tanzil Khan sent me inappropriate messages on Facebook, behaved inappropriately when I asked him to stop, and then attempted to flirt with me. When I blocked him, he reported my account, leading to its disablement. I have submitted my birth certificate and ID card, but Facebook is requesting my national ID card, which I don't currently possess because the government hasn't issued it. I hope you can look into this matter. I have evidence of the conversation in my account's inbox. Thank you.

I am a member of Westridge Fellowship Church in Grand Prairie, Texas. Our Pastor, J D Stewart, passed away on October 9, [redacted]. Unfortunately, we are unable to access the church account to update the new phone number and website information for advertising and other purposes. I have submitted Pastor Stewart's death certificate to Facebook, but we still need assistance to regain access to the account. My name is Mary Radzinski, you can reach me at [redacted]. I have been trying to resolve this issue for eight months without success. Any help would be greatly appreciated. Thank you.

I seem to have been logged out of Facebook unexpectedly. I recently got a new phone and phone number, and it seems like my new number is associated with someone else's account. When I attempt to log in, I am directed to a different account. The issue is compounded by the fact that my old phone number is still linked to my Facebook, leaving me unable to recover it. Despite entering my email and password, I receive a notification about a new browser. The code generator on my old phone number is inaccessible to me now. What steps can I take to resolve this matter?

Someone named Tanzil Khan added me on Facebook and began engaging in inappropriate conversations. When I rejected his advances, he became flirtatious, prompting me to block him. Subsequently, he reported my account as fake and managed to get it disabled. I have sent in my birth certificate and college ID as verification, but I do not have my national ID card at the moment. It would be appreciated if an inquiry could be made regarding this matter. I have evidence of the interactions in my inbox.

I'm trying to make updates for Westridge Fellowship Church in Grand Prairie, Texas after Pastor J D Stewart's passing. We need to change the phone number and update the website, but the account access is an issue. I've submitted the death certificate to Facebook to try to reclaim the account, but haven't had any luck in eight months. My name is Mary Radzinski, and I'm unable to reach anyone for assistance. I'm hoping to regain access to the account or create a new one to continue managing the church's online presence. Thank you for your help.

Hello, I am Le Kim Anh, currently using the Anh Le (Clover) Facebook account with my email [redacted] and phone number [redacted]. I recently reported my fake Le Kim Anh (Mom) Facebook account, which was previously mine but has been inactive for a long time. Despite this, the old account has been reactivated and is sending friend requests to people I know without my consent as I no longer have access to it. I fear someone has taken control of the account and is impersonating me. I reported the issue to Facebook hoping they would deactivate the old account and prevent any potential fraudulent activities. However, my Anh Le account has been locked instead of the correct account, Le Kim Anh, causing confusion. I have provided Facebook with my ID card, student ID from Hoa Sen University, and driver's license to prove my identity and ownership of the Anh Le account. I am eagerly waiting for Facebook to address this issue, but I have not received a response yet. My account remains disabled, and I am unsure of what steps to take next.

I recently came across a video on YouTube where a man shared a compelling testimony about a dream he had regarding Judgment Day. In his dream, a woman was held accountable by God for posting something on Facebook that led many astray. This story deeply impacted me, and I now feel compelled to delete my Facebook account and posts to avoid inadvertently misguiding anyone. Unfortunately, I encountered an issue trying to access my account as I seem to have forgotten both my email and password details.

In [redacted], my friends and I created a group called 'The Lads Chat but a group woah' where we shared videos and pictures from our youth. Recently, the group was taken down, possibly due to inappropriate content which has since been removed by my friend. Robert Lloyd has requested for the group to be restored, but we have not received a response since May [redacted]. This group is sentimental to us as it contains video montages of our younger selves. We kindly request your assistance in recovering and reactivating the group. Thank you, Shaun