Facebook Customer Service Issues

Hello, I have been attempting to retrieve an old Facebook account created a long time ago. Despite receiving emails indicating the account is still active, the recovery process demands personal identification that I cannot provide due to the account being fake. I am seeking assistance in either authenticating the account so I can use it genuinely or deactivating it to stop receiving activity notifications. The account in question belongs to Iwa Milowa and is linked to the email address [redacted] I would appreciate guidance on the necessary steps to access this profile. Thank you.

I received a message from a woman named Bevin Alexander George, claiming I had won a large sum of money. She mentioned a list my name was supposedly on, related to Bill Gates giving away money for forwarding the text to several people. After forgetting about it, Bevin began discussing her own "winnings" with me, insisting I contact Facebook as my name was on the winner's list. The person I communicated with, Henry Wood, asked for $[redacted] via a money transfer to Hannah Ingram in Washington, D.C. I am skeptical about this situation and hesitant to part with my hard-earned money without concrete confirmation. If I truly won money on Facebook, I want verification from the Better Business Bureau (BBB) and a call from Facebook, as they have my contact details. Only then will I consider it legitimate. Thank you, Yvetha Ballard.

I recently switched phones and forgot my Facebook password. Despite having the correct phone number associated with my account, I did not receive the code to reset my password. I tried accessing the help center on Facebook but encountered issues when trying to receive the code via text or call. Frustrated, I ended up creating a new account. Now I would like to delete my old Facebook account, but I can't log in without the code. How can I delete the old account under these circumstances?

The content I shared was originally from a friend's post, where the photos were initially covered and had to be revealed to view. My caption was simply "yummy." I don't think a 30-day ban is warranted for this, especially when many others also shared the same post. I've faced similar bans before without prior notification or the chance to rectify the situation. If you and your company agree, please lift the ban. If not, I may take legal action to defend my freedom of speech, as the removal and ban seem unjustified and do not align with community standards. There are disturbing private groups on Facebook that seem untouched, allowing for individuals like child molesters and pedophiles to roam free without a permanent ban on their IP addresses. Please consider reinstating my account or I will pursue this matter legally to protect my rights.

As an 81-year-old disabled individual who is mainly homebound, I heavily rely on Facebook to stay connected with my friends. Unfortunately, I have been facing multiple bans from the platform, with the current one being my fourth 30-day ban, totaling [redacted] days of restricted access. This has been quite challenging for me, especially since Facebook plays a crucial role in helping me manage my depression. I kindly request that the ban, which is set to end two days after Christmas, be lifted earlier so I can reconnect with my friends during the festive season. I am confused about the reasons behind these bans, especially if it is related to expressing love for my country. I appreciate your attention to this matter and wish you a Merry Christmas. I value the opportunity to communicate with my friends through your platform and hope for a resolution soon. Thank you for your understanding.

I encountered freezing issues with Facebook, leading to uninstalling and reinstalling the app three times. As a member since [redacted] under the name Louise Way Baulderstone, I faced difficulty accessing my account. In an attempt to resolve this, I tried to create a new account under the name Louise Way. However, during this time, it seems someone was using my details and I may have been hacked. Another account with my name and picture was reported for potential hacking. Subsequently, Facebook has locked me out of my account. I seek assistance in regaining access to my original account. I appreciate any help provided. Thank you, Louise Way Baulderstone.

I need help with my Facebook account as it appears to be blocked. I experienced freezing issues, so I uninstalled and reinstalled the app three times. Following this, Facebook blocked me. I tried to open a new account under "Louise Way," but someone else also created an account with my picture. I have been a member since [redacted] under "Louise Way Baulderstone." I'm unsure why my account was blocked, as I have not caused any issues or impersonated anyone intentionally. I would appreciate any assistance you can provide. My email is [redacted]

Hello, I am Mark Andrew Fines, known as Marcus Maccabeus on Facebook. Due to my hospitalization for the past two years, I can't remember my password to log into my account. The email and phone number linked to my account are no longer accessible as both were lost due to hacking and an auto accident leading to my hospitalization. I cannot receive a passcode to reset my password. My profile features a picture of me wearing a hat with a reversed brim. To confirm my situation, you can contact my mother Georgina Fines and sister Colleen Fines listed as friends. I now have a new email address, [redacted], and a new phone number, [redacted]. Kindly send a passcode to my new phone so I can regain access to my profile. Thank you.

I am having trouble resetting my password as I have forgotten it. I clicked on the "Forgot Password" link in the red dialog box. Upon selecting "Use my Google account" on the next screen, I successfully logged in to Google and received a message stating "Email Verified. Your email has been verified successfully. You can now reset the password for your account." However, I encountered an error message when trying to reset the password, stating "Please try again later. You are trying too often. Please try again later." Alternatively, when choosing "Send code via email," I received a code in my email. But upon entering the code, I received a message stating "You have tried entering too many codes. Try again later." I have taken various steps to resolve this issue, including deleting cookies, restarting the computer, waiting 24 hours, and attempting to sign in from different computers. Despite these efforts, I continue to encounter the same error message repeatedly. I urgently require access to my account and would greatly appreciate any assistance. Thank you.

Hello, I recently purchased three Facebook Portals online. The advertisement mentioned free expedited shipping, but upon checkout, I noticed the estimated delivery date is December 24th. It is crucial for me to have the portals by December 24th, preferably by Saturday, December 22nd, as my son will be leaving the country, and we are celebrating together on Christmas Eve. I assumed expedited shipping would be automatic, as per the ad, but I need to confirm and understand any additional costs. These portals are gifts for my children, and it is essential they arrive on time. Your assistance in this matter is greatly appreciated. Thank you.

I created my fundraiser on my mobile phone and was prompted to download the app instead of using the browser. I complied, but now I'm locked out of Facebook on my mobile phone with error message [redacted]*****42, stating incorrect password. I am struggling to understand how to navigate between the app and browser on my phone. I am currently at my work computer, where I usually manage my Facebook activities, trying to reset my password for both the app and browser. I thought logging out of the phone and logging back in would solve the issue, but it hasn't worked. I am eager to resolve this before I leave work early this afternoon as I am going on vacation for 3 weeks and would like access to my Facebook while away.

I am reaching out because I am going through a difficult time. I recently experienced a miscarriage while being pregnant. I discovered that my husband has been unfaithful, and I am seeking to file for divorce to address his deceitful behavior. I observed him exchanging messages with someone on Messenger through a Facebook account that got closed due to spam or abusive content. His name is Alejandro Blancas. I hope to access these conversations to confront the situation and finally move forward from this relationship. The person he was communicating with is Jessika Alvarado, whom he now talks to through a new account.

For the past few months, I have noticed an issue with my Facebook account where comments I make do not appear when I check them again on my friends' timelines or Facebook feeds. I suspect there may be multiple active accounts linked to my profile, stemming from older accounts with phones that are no longer in use. I am unsure how to handle this situation as I lack the technical expertise to resolve it. I started my current Facebook account last May [redacted] on my current phone, which was previously set up from a different device. I have difficulty recalling past account information, phone numbers, account names, and passwords making it challenging to delete these old accounts that may be causing issues. I am seeking guidance on how to address this issue and potentially delete the redundant accounts. Thank you for your help. - Suhn Harrington

I am addressing this message to Mark Zuckerberg regarding the recent NYT article about Facebook's handling of users' information. It's time to shift the narrative away from incessant apologies and instead take a more assertive stance, akin to Brett Kavanaugh's approach without the tears. Sheryl should refrain from excessive apologies and emphasize that only users who explicitly consented had their data shared, unlike the malicious intentions Russia had in manipulating American users. The comparison to the ongoing opioid crisis highlights the importance of users taking responsibility for their actions, similar to patients following doctors' orders blindly. It's essential for users to be more discerning and less trusting, either accepting the risks involved in sharing data or abstaining from engaging in such activities. By reinforcing user accountability while continuing efforts to enhance data protection, Facebook can maintain a secure environment for everyone.

Facebook's recent actions of retroactively banning users for old comments are concerning. Users, like myself, are facing bans for remarks made months or even years ago with no opportunity to appeal or question the decision. Despite being cautious about my posts, I received a 30-day ban for a comment regarding Kim Jung Un that was over a year old. The inconsistency in Facebook's enforcement is evident when bans are imposed for outdated posts from several years ago that are no longer accessible. It is frustrating to be punished for past content that no longer reflects the current behavior. Facebook should establish limitations on how far back they can investigate and penalize users to ensure fairness and accountability.

I was under the impression that Facebook is used for connecting with sites that interest us, liking pages, and sharing posts. Unfortunately, I have had experiences with scammers and some individuals with narcissistic behaviors on the platform. This is why I am a member of supportive groups that provide help and understanding. I share their posts on my timeline for personal support. I would never engage in scamming or misuse any website - that goes against my beliefs. It seems that my actions on Facebook are being restricted. Can someone clarify why sharing crochet patterns or providing encouragement to abuse victims in these groups is considered scamming? I just want to freely use my Facebook profile.

I mistakenly sent a private message meant for my girlfriend to another girl on Facebook, who in turn threatened to share it with all my friends. As a result, Facebook has disabled my account. I believe this is unfair as it was an accident. Please assist me in resolving this issue. My Facebook account details are under the name Kevin Brown. Thank you for your help.

I have a Facebook account created with the phone number [redacted] under the name Nalinee Korgaonkar. I logged into my account on two devices on December 15, [redacted]. Concerned that my friend, to whom I shared my password, may have changed it and is now accessing my account. Unfortunately, there is no recovery email or contact number associated with my account. My login contact number has been deactivated by the service provider. I am unable to access my account. The only backup I have is a conversation with my friend on a trusted device from December 15, [redacted]. If it's possible, please assist me in recovering my account. For further communication, please email me at [redacted]

I recently received a friend request from a girl based in the Philippines. After chatting with her to verify her authenticity, she seemed human initially. However, during our conversation, she suggested video chatting and things quickly turned inappropriate. When the video abruptly cut off, she revealed she had recorded me and threatened to share it with my friends. I promptly ended the call and blocked her on social media. Feeling unsettled, I searched online for similar experiences to gauge the situation. I came across the fake account under the name "Alexandra Chua" and have reported it for further action to protect others from falling victim to this scam.

I am attempting to delete my account, but every time I try, Facebook sends me a six-digit number to create a new password. When I follow the prompts in settings to temporarily deactivate my account, Facebook asks why I want to delete it, then provides solutions when all I want is to deactivate it. I am unable to click on the deactivate button as it prompts for a password, claiming the session has expired. My email has changed from [redacted] to [redacted] since creating the account. Deleting my account shouldn't be this difficult or stressful. I simply want to exercise my choice. Thank you for your prompt assistance.