Facebook Customer Service Issues

I'm experiencing issues with certain Facebook options. The "apps and websites" tab and business integrations are not functioning properly for me. When attempting to access the "applications and websites" tab on the browser, I encounter a white screen and am unable to proceed. Switching to Microsoft Edge led me back to the Facebook main page instead. In the mobile app, I can access the "apps and websites" tab, but upon trying to enter the "logged in with Facebook" section, I receive a "trouble loading, tap to retry" message. Similarly, the "business integrations" tab only shows "loading" in place of applications on the browser and gives a "trouble loading, tap to retry" error in the mobile app. The "Security and login" tab is also not working on mobile, showing a "trouble loading, tap to retry" message, while functioning correctly on the browser. Overall, the "apps and websites" tab is malfunctioning on the browser, whereas on the phone, although accessible, key features such as "Logged in with Facebook" do not work. Business integrations are not functional on any platform, and the "Security and login" tab fails on the mobile app but works on the browser.

I have been attempting to recover my Facebook account under the name Sarah M Dixon for the past 5 years. The account features a profile picture of a green origami 14-point star. Unfortunately, my account was compromised by an unknown individual who changed both the password and associated Hotmail email. This has left me unable to access both my Facebook and Hotmail accounts as they were both hacked and the information changed a few years back. I have invested over [redacted] hours in a specific game on that account, and I am reluctant to start over on a new account. I am particularly fond of Farmville and had reached a point where everything was just as I wanted it to be. The situation has caused some issues for me, and I am eager to regain access to my original account. I am willing to provide identification and proof of ownership for the account if necessary. Any assistance in recovering my account would be greatly appreciated.

My friend's Facebook account got hacked, leading to me falling victim to a scam. The hacker tricked me into adding minutes to a Haitian cellphone number for $50 USD, which I thought was a request from my friend. However, upon informing the account owner, Magdala P., she was unable to cancel the account. I am reaching out on her behalf because she mentioned other individuals being scammed by the hacker. Kindly assist in canceling the account. For any inquiries, please contact me via email. Let's put a stop to this hacker. Thank you. Best regards.

I am currently being targeted by an extortionist and personal information thief who claims I have won $50,[redacted] in a contest supposedly run in conjunction with Facebook. The individual is requesting my Facebook login details for verification and asking for a $[redacted] delivery fee for a FedEx truck to deliver my prize. These details were provided to me through a friend's hacked account on Messenger. This criminal behavior is damaging Facebook's reputation, and I urge action to stop them. It is alarming that these scammers are currently in contact with me, yet I struggle to find anyone who shows concern. It is essential to catch and halt these individuals to prevent further harm.

My Facebook account was disabled for 'sexually illicit content,' which I have not posted. My profile contains precious photos of my children, the only copies I have since my computer was stolen. The posts I share are not inappropriate or exploitative. I have not received any prior warnings about violating guidelines. I have observed others joking about temporary disablements for inappropriate content, yet they were granted full access afterward. I find it unjust that my account was disabled without cause. I urgently need access to retrieve my photos. Kindly restore my account promptly, as it was disabled recently. Other users have received their accounts back after a brief suspension, so there should be no issue with reactivating mine. Your immediate attention to this matter is greatly appreciated.

Hello, my name is Andrea Livingston. Since yesterday, I have been unable to access my Facebook account. I recently got a new phone and had to reinstall the Facebook app. Previously, when I forgot my password, I would receive a new code via text from Facebook. However, now it's sending notifications via email, but the emails listed on my account are no longer active because I didn't update Facebook with my new email address. Currently, I have two Facebook accounts under Andrea Pizzingrillo-Livingston, but I can't access my original one with the most activity. I'm unsure what steps to take next. I've been trying to use my old account since last night, but now I have to start over with friend requests. Any assistance would be greatly appreciated. Thank you.

I have an existing Facebook account that I haven't accessed in about a year. My phone number and email have changed, and I've forgotten my password. When I try to reset it, it asks to send a pin to my old phone number, which I can't access. I don't want to create a new account, as I've always disliked that in the past when my friends did it. I've only ever used my phone to sign in and don't have access to any other devices. Is there a way I can reset my password using a new number or email? Or can I delete my old account and start fresh to avoid having two accounts? I'd prefer to keep my existing account as I miss chatting with my Facebook friends. Please assist! Thank you. - Chrissy D. from Kimbolton, Ohio.

Hello, Some time ago, I created a second account to seek assistance with Facebook games under the name Erickito Rivas, connected to my email [redacted] Recently, I noticed unauthorized access to this account. While I can log in, I am stuck at the security verification step. I wish to delete the account to prevent misuse of our information. Numerous friend requests have been sent that I did not authorize. I have proof that my name matches the email, Skarlet Maldonado. I can also verify my boyfriend's name is really Erick Rivas. This email is crucial to me, and I urge you to take action to safeguard it. Thank you for your assistance.

During my trip to Indonesia, my phone was stolen on the first night. The thieves managed to access my Facebook account by changing the password on my phone. However, I am unable to recover my Facebook account as the email linked to it was created when I was younger, and I cannot recall the password. The recovery process asks intricate questions that I can't answer. I am eager to regain access to my account, but I have not been able to reach anyone at Facebook. I have also filed a police report for the stolen phone, which I can provide if it helps in any way. Thank you for your assistance. - D.W.

I recently created a Facebook account to manage my Business Page, EAD Tissue Oil. After setting up the page and logging out, I was prompted to upload a photo of myself for verification. I uploaded a picture of myself, but it gave me an error message stating Facebook was reviewing the photo for security reasons, restricting my access to my account. I have been waiting for hours and need to resolve this issue promptly to get my page running smoothly. Can anyone suggest a solution to help me regain access to my account? Thank you for your assistance in advance.

Hello, I urgently require assistance. Yesterday, I encountered an issue with Facebook. I was unable to access my groups as Facebook informed me regarding a nude photo posted on one of them. I want to clarify that I did not post the photo. Facebook removed it, and I regained access to all three of my groups. However, later in the day, I mistakenly deleted some links and tried to navigate to the first page, resulting in being blocked again. I regret my actions. I need to know how I can regain access to my groups' homepages. These groups are significant to me, and I have dedicated a lot of time and effort to organizing them. Restoring my account and groups promptly is crucial to me. Thank you for your help.

This morning, when I attempted to access Facebook, I encountered an issue where my session had timed out and automatically logged me out. Having not logged out of Facebook in quite some time, I have forgotten my password. Attempts to receive a passcode via email or phone number failed as I no longer use those contact details. Recently, I moved to Canada on a two-year work visa, acquiring a new phone number and email address which I did not update on my Facebook profile. I am seeking assistance to regain access to my account as I am unable to communicate with my family and friends back home without Facebook. Thank you for your help in verifying my identity as Nathan Hercus.

As an attorney representing a client who owns MuscleAngels, a site showcasing women in bikinis displaying their muscular achievements from hard work and healthy habits, I am addressing Facebook's decision to flag the site for violating community standards. MuscleAngels contains no nudity or suggestive content, focusing solely on the art and athleticism of bodybuilding, a recognized sport. The comparison to another site, femalemuscle.com, raises concerns about inconsistent moderation. This action hampers my client's business and the ability to share the positive aspects of bodybuilding with fans. We urge Facebook to rectify this situation promptly to uphold fairness and support the portrayal of a healthy lifestyle through MuscleAngels.

Dear Facebook, I am reaching out regarding an ongoing issue with logging into the Space of Wisdom FB page. Despite changing the password multiple times, my attempts to access the page have been unsuccessful for months. I only managed to log in as an administrator from another FB page. The response I receive, which I have included below, mentions reviewing documents I sent and getting back to me for name confirmation. I am concerned about losing touch with my FB friends and urgently need assistance in regaining access to my FB page. Your help in resolving this matter would be greatly appreciated. Thank you, The Space of Wisdom Administrator: Salwa Abid

I recently received a 30-day ban on Facebook. This was the last comment I posted before the ban: "It's better to live your life as if there were no God and try to make the world a better place. If there is no God, you have lost nothing. If there is a benevolent God, he will judge you on your merits." I also unblocked some users before the ban - if this is why I was banned, I have already been penalized for this. I received a message from the moderation team stating my post has been restored, but I am still banned. My profile link is [redacted]. Thank you.

I recently deleted my previous account linked to [redacted] with the password Mark4898. Yesterday, my new Facebook account, associated with phone number [redacted] and the password Stafford[redacted]6, got locked for no apparent reason. Despite uploading a picture to verify my identity, it still shows that Facebook is in the process of confirming it is me. I am concerned that my account might have been hacked. I urgently need access to my account. The picture I submitted is tied to the account I am trying to recover, linked to my cell number [redacted] and password Stafford[redacted]6. Please assist me in resolving this issue promptly.

My phone number, [redacted], was taken over by Safelink Wireless after they recycled all numbers. They have it listed on your site under Kj Busby, but I am actually Laura Hibdon Perry. Your site won't let me access my page with this number. What can be done to fix this? Also, Facebook allowed three individuals to disrupt my life in November: David Allen Woodall, Becki White Duncan, and their adult film producer from Jefferson City, Missouri, supported by their aunt, Sharon Woodall Hibdon, from Panera Ozark Bread Cafe. They operate in Rolla, Salem, St. Roberts, Jefferson City, and Belle, Missouri, claiming they can do so because they are well-known beauty pageant participants. I feel excluded due to having a child from a past assault 31 years ago instead of belonging to their circle of influence.

Yesterday, on December 16, [redacted] around 2pm, I attempted to log into my Facebook account with my email address [redacted] I am Larry Dunn and I was born on September 7, [redacted], at the Portsmouth Naval Hospital in Portsmouth, VA. I currently reside in Bartlett, just north of Memphis, at [redacted] Sycamore View Rd. [redacted]. My phone number is [redacted]. While logging in, I encountered an individual who questioned my identity as Larry Dunn. This has happened before in December. I suspect my account has been compromised again. Facebook is important to me for various personal and professional reasons. I kindly request a prompt restoration of my account with stability. Thank you. -Larry Dunn

Subject: Copyright Infringement on Facebook To Whom It May Concern, I am writing to inform you of a case of copyright infringement on your platform involving U.S. Copyright registration # SRu[redacted]07. A Facebook user named George Rockafellow has shared a musical recording that I, Peter J. Nagy, am the sole owner of. Mr. Rockafellow incorrectly claimed to be one of the performers on the recording, which is inaccurate. As the rightful owner of the Copyright for this musical work, encompassing Author, Performance, and Sound Recording rights, I have not given Mr. Rockafellow permission to use or share this material. His actions constitute a clear violation of my rights, and I hereby request that this unauthorized recording be promptly removed from your website. Thank you for your attention to this matter. Warm regards, Peter J. Nagy

I made a purchase from Sea Turtles Lovers Club via Facebook, but the order was labeled as Flaunt Your Look. They offer home goods and claim to donate to ocean conservation. I bought a shower curtain and table cloth, which arrived after a month from Asia, not as stated on their page. The items were incorrect, and after contacting via email (no phone support), I was told I can't return them unless damaged, ignoring the mistake. I'm dissatisfied with being out $70. Sandra B.