Facebook Customer Service Issues

A former friend of mine has abruptly cut ties with me over false beliefs. This individual is using multiple Facebook and Messenger accounts to contact people from my friends list and spread untrue and damaging rumors about me. I am deeply concerned about the impact on my reputation. This person's relentless actions have led my friends to believe these slanderous fabrications. Thankfully, some friends have captured evidence of these lies being spread in my name. I am at a loss on how to address this situation as he keeps creating new accounts after being blocked and reported multiple times before for similar behavior. I am not the only one facing this issue with him. He has a history of being deactivated by Facebook, yet he continues to resurface, causing significant harm to my reputation. I urgently seek assistance from Facebook to resolve this distressing matter and prevent further damage to my good name.

My email address is [redacted], which I have used for years. The username De_T_oX is my gaming tag that matches my Sony Playstation username. My email and gaming tag match for easy navigation. Suddenly, my Facebook account was disabled, and I was asked to confirm my identification. It is not a fake profile; it is my main gaming profile. I created it to protect my real profile, which is for gaming purposes. I do not know or trust the people I interact with through Facebook on my gaming account to use my real personal profile. Please restore my profile as I have been waiting for years. SMH.

This morning I received a friend request. The profile had pictures of a Caucasian man around my age with a dog and his niece. I accepted the request but got suspicious when a message came in instantly. I asked who he was and where he lived. When I went back to the profile, I saw images of a young, muscular, dark-colored man in various scenes. This raised red flags, so I unfriended the profile. When I tried to investigate further, the profile had vanished. The name was "Phillip John" on Facebook, starting with "Baba....". I suspect it was a fake profile using someone else's identity. Please help me verify where this profile originated. I also received an email requesting friendship. I would appreciate it if you could confirm the safety of my account. Thank you.

I need assistance with a misleading review on my business page. Despite multiple attempts to report this review using the designated tab, it remains online and is harming my business reputation. The review contains incorrect information as the customer was unhappy about not receiving an immediate service for a minor issue resolved 10 months ago, for which we had provided a written solution at the time. Despite reaching out to the customer through phone calls and Facebook messages, they have not responded. The negative review falsely claims my company "refused to go out or help," which is untrue. I kindly request for the review to be removed as evidence of our prompt responses and reliable services is clear on our business page. I appreciate any assistance as the previous attempts to report the post have been unsuccessful. Regards, John Ross from U-PVC Installation, Repairs and Joinery.

Hello, I am Thipa, the sister of Linggesh who owned this Facebook account. I am reaching out because I have been unable to access his account since his passing six years ago due to losing his phone during the accident. Despite my efforts, I have been unable to contact the person using his phone. I do not know his Yahoo password either. I can confirm his previous password was [redacted], and he changed his Facebook account on January 20, [redacted], the day before he passed away. I have lost all his pictures and am desperate to retrieve them. I can provide his death certificate and my identification as proof of our relationship. Please assist me in recovering his pictures. Thank you.

I encountered an issue on Facebook where my session expired, resulting in being locked out of my account. Despite attempts using my phone number and email, a different account appears. The process prompts me to reset my password due to incorrect codes, which is frustratingly repetitive. Even after verifying my identity with photo ID four times, it remains unresolved after five or six days. I suspect my account has been hacked as I cannot locate it on Facebook. This situation is incredibly frustrating, and I seek assistance in resolving this issue promptly.

I request the removal of Sackeena Richards-Jean Pierre from Facebook. She engages in bullying behavior and causes trouble on the platform. She has a history of harassing individuals and posting pictures of minors without consent. Sackeena has been removed from other sites for similar conduct. She uses Facebook to accuse those who disagree with her of racism and goes as far as to stalk people, which is concerning. By posting personal information about individuals, such as their home addresses, she is crossing legal boundaries. Despite reporting her, no action has been taken. Given her profession as an ABA Therapist/Case Manager, the fear that she works with vulnerable children is unsettling. It is crucial that Facebook enforces its policies against harassment and threats, especially when they involve minors. Additionally, I suggest implementing privacy settings that restrict the sharing of profile pictures from private accounts. Thank you for addressing this urgent matter.

Hello, I am reaching out about the situation with my private Facebook account being reported and banned. I work at Kolektiv where I advertise job opportunities for H&M in Bosnia and Herzegovina on our Facebook page. Kolektiv has been a leader in international recruitment since [redacted], assisting clients across various regions with their hiring needs. We are currently working with the H&M office in Belgrade for recruitment purposes. However, we are facing issues with Facebook enforcement related to our ads, and my personal account, under the name Mirela Šahinović, has been banned. We have reached out to [redacted], but the problem persists. We have been advised to have H&M report any online presence related to their ads to onlinelegal&[redacted] to rectify the situation. I am concerned about losing access to my account, which I have had since [redacted] without any prior issues. I hope to resolve this matter promptly with your assistance. Thank you.

A few days ago, I created my account to link it with my online community's streaming server. Shortly after, Facebook sent me an email to secure my account, which I promptly followed. However, my account was disabled within three days. I am frustrated as I am now unable to change my profile settings or access my account, despite providing accurate details during setup. I simply want my account reactivated. Additionally, I would like to disable the uploaded ID settings, as I am aware of the permissions I granted and their intended use.

I recently purchased a hand-held device that was advertised on Facebook. I only intended to buy one unit, but somehow the website charged me for two. I was alerted to this because I have updates on my phone for any credit card activity. I attempted to contact them but the phone number listed appeared to be in England with too many digits. I then sent an email but have not received any response from them. The cost of the item was $39 plus $9.50 for shipping, totaling around $48. The website also offers other products, but I am still waiting to receive the device I ordered. The device is meant to remove rust from metal, as shown in the video, but I have not received it yet. The website's name is something like topshopper.com, although I wish I could remember the exact name.

I am seeking clarification on why my account was deactivated. I have not posted any content that violates community guidelines. It seems like someone is maliciously targeting me, which is unjust. The account holds sentimental value as it contains important images and is crucial for my business activities. Despite providing all the necessary information, my account remains suspended. I have relied on this account for years, especially to remember my late boyfriend through our messages and photos. If it's not possible to reactivate my account, I kindly request the option to download my content, including messages and photos. I am deeply affected by this situation and seeking a resolution.

I suspect my account has been compromised. I received messages from Shannon Luedee and Rhonda Mary regarding a Publishers Clearing House grant, but I believe they may have also been hacked. Someone attempted to access my account, likely through them. I want to help investigate and prevent further issues. My username is [redacted], and I am Christine Lewis. Thank you for looking into this.

I made a purchase with Print Your Pets (PYP) via Facebook on 11/12/18 for 3 custom blankets totaling $[redacted].37. They requested an extra $30 for add-ons. Despite their tracking showing my order as unfulfilled, communication ceased on 11/22. Subsequent emails have gone unanswered. Reviews online reveal poor communication and delayed deliveries from PYP. This concerns me, as I have trusted many Facebook businesses before. The pet blankets are crucial Christmas gifts. While I acknowledge PYP may be overwhelmed, I seek assistance to address this issue as it is the first time I've encountered such problems. Thank you. Order numbers: PYP [redacted] (11/12/18), add-on orders [redacted] & [redacted]. -William M. Email: [redacted]

I have a page named "Jamil Aktar" that has had a $[redacted] due in my account for 2 years. Recently, when I ran ads for my other page "Offshore Staffing Solutions," the charges were accurate. However, unexpectedly, I noticed the $[redacted] due in my account. I assumed it was an error that would be rectified promptly. Today, when I tried to run ads, it still charged me the same amount. I am unsure if this is correct or an oversight. If legitimate, I am fine with the charge, but if it is an error, I would like a refund. Please investigate this matter. Thank you.

I am writing as the newly appointed President of the Tokoroa Tennis Club. I am addressing an ongoing issue involving a Facebook page created by a former committee member, Amy Nicholson, who disregarded our request to stop using it for the club. Despite promises to change the page back to "Tokoroa Tennis," this has not been done. We are seeking assistance in reclaiming ownership of our page and having it managed by our designated members. Thank you, Prue Christie

I have been unable to reach Facebook regarding an issue with my account. Roughly three weeks ago, my account was disabled without explanation, despite my adherence to the terms and conditions. I suspect it was hacked by individuals who are now using it to cover up their activities. I urge Facebook to investigate these accounts and provide me with a response regarding my account under the name Jake Kreuger. Given recent negative publicity on data identity theft, addressing this matter promptly could improve public opinion. I believe in your company's good intentions and mission, and I kindly request your assistance to prevent further misuse of my account. Thank you. Sincerely, Jacob A Kreuger

Hello Facebook Support, I recently deactivated my Facebook account for a break, but now I'm unable to log back in. I've not been receiving any security codes on my phone to help with the Two-Factor Authentication. My phone number is [redacted]. When trying to log in using my password, it says it's incorrect. I attempted to reset the password with no success. I'm concerned about the safety of my photos and the possible hacking of my account. I've never encountered this issue before despite my long-time use of Facebook. I previously submitted my ID photo. Any assistance would be greatly appreciated. Thank you.

Hello, my name is Faizan. Yesterday, I reset my iPhone to start fresh, but I encountered an issue with my Instagram app not working. Upon reinstalling Instagram and attempting to log in, I realized that my account was connected to Duo Mobile for two-factor authentication. Even after Instagram emailed me a six-digit verification code to disable it, the two-factor authentication prompt persisted when trying to log in to my account @faze_vlogs with 10.9K followers. Despite receiving an email confirming the deactivation of the two-factor authentication, I am still prompted for the code. I am unsure why this is happening after Instagram verified that it was removed.

Hello Facebook, I would like to discuss my recent account creation. My real name is Nathan Lester Cameron, and I am 32 years old. I registered with the name "Nathan Nathan" and the email address [redacted] In the past, I had other accounts like "Mark Lee Nate Nathan" with the email addresses [redacted] and [redacted] I had privacy concerns with the previous account due to family members' high-profile jobs, prompting me to delete it. I selected the name "Nathan Nathan" for close friends and altered my birth year to limit contact to only friends. I would appreciate it if you could reopen this account, as it holds valuable photos transferred from the old one. Thank you for your assistance.

I cannot find the Group I created, "Bring Politicians Who Handed Britain To E.U. With No Referendum To Justice." Another Administrator discovered a new Moderator removing and blocking members. They removed the Moderator, Katheryn Spencer, who then verbally abused my Administrator before being blocked. It seems she may have falsely reported our group out of spite. I am concerned about the impact on the group as my wife is recovering from surgery, and I was relying on my Administrator, Stevie Razor Rudd. As the group creator, I know it falls on me to address this matter.