Facebook Customer Service Issues

My cousin and his wife have been posting hurtful things about my aunt, who is their elderly mother and does not even have a Facebook account, as well as their sister, for a few years. This behavior amounts to cyberbullying. Their sister is worried about their mother, who is still mourning the loss of her husband and facing the prospect of losing her sister. It's all too overwhelming for her, and too many people are witnessing it without her being notified. This situation is causing her immense emotional distress. I have flagged all such posts in the past year as "harassment or hate speech." However, I fear that the platform may not look into the recurring issue. Their social media page should be taken down, and they should be barred from Facebook, PLEASE. Thank you!

I am experiencing an issue where Facebook is preventing me from posting in groups. I do not believe my posts are spam or violate any community standards. Unfortunately, I have not received any explanation for these blocks, despite it being crucial for me to share content with new audiences. It seems like Facebook may be trying to limit my reach to incentivize using their paid "booster" feature. Since I have not breached any guidelines, it would be reasonable to lift this ban unless I truly violate community standards. The lack of transparency in this situation is frustrating, and I am considering escalating this matter to my congressman. The repeated blocks without justification feel unjust and arbitrary.

Hello, my name is Vamsy VC Itikaala. I recently updated my phone and changed my password for Facebook. However, when I try to log in, it prompts me to enter a code sent to my mobile number, which I haven't received. I've attempted multiple times but it tells me to try again later. When I try the alternative sign-in method, it requires approval from a previously logged-in device, but I don't have any devices currently logged in since I recently changed my password. I urgently need assistance with this issue as I am unable to access my account. Thank you. Regards, Vamsy VC Itikaala.

I attempted to log into my Facebook account approximately 3 or 4 months ago and received an incorrect password error. I haven't changed my password in a long time, so it's strange that it didn't work. I tried using the email linked to my account, but when I created the account in [redacted], I also made a Hotmail account solely for Facebook. I never really used that Hotmail account and now can't recall the password. I am worried because I have many family photos on my Facebook account. I need help to recover my account as soon as possible. Thank you.

I experienced two suspensions on Facebook for sharing a historical quote from Hitler about Socialism. The first suspension lasted for 24 hours, and after it was lifted, I received a second suspension for three days even though I did not repost the picture. Facebook had already removed the picture, and I believe this repeated action is unjust, possibly driven by a personal agenda or a flaw in the algorithm. My account is under the name Mark V. Jones (Zoog Skywalker), and I am seeking clarification on why these suspensions are occurring.

Hello everyone on Facebook! I'm trying to remove a picture from my cover story. Not because it's bad or disrespectful, but it just looks odd and I'd prefer to take it down. How can I do this? I know it's not too complicated, I just want to remove it as it's quite embarrassing for me. My name is Clifford, or Cliff for short, which is another name I go by. Whether I use Clifford or Cliff, it's still me with the same DNA. Can I use both Cliff and Clifford interchangeably? Wondering about that. Thanks a lot and have a great day! God bless. Oh, you can reach me at [redacted] or call me at [redacted]. Thanks again and God bless.

I understand that you've restricted my access to my personal page "Break Leather." Moving forward, I'm looking to gain access to my business page "Break Leather Firearms Training." I've dedicated years to building my business page and being denied access is unfair and unethical. As a long-term customer who has invested in Facebook ads, losing access to my business page feels like a political decision rather than a fair assessment of ownership. I am a certified instructor in Florida for firearm safety, not just a gun enthusiast. I am eager to resolve this access issue promptly as my business page is crucial for my livelihood. Please reach out to me at [redacted] or at [redacted] to assist in resolving this matter. Thank you.

I'm Darrius M. I'm locked out of my Facebook account because I no longer have access to the email and phone number listed. I noticed someone from urban Texas had accessed my account, which I've never been to. While trying to remove them, I accidentally deleted my phone number, which I usually use to reset my password. The phone number on my account was [redacted], my current number. I can't access the email linked to my account. I go by Office as my first name, but I'm unable to change it on my account.

Someone contacted me pretending to be someone I know and claimed I was on a government grant list. They asked for personal information, then wanted a photo of my ID or driver's license, which I don't have. Next, they requested my Facebook password and email. After that, they wanted me to buy an Amazon card to receive an access code. I explained I had no money, but they insisted. They locked me out of my account until I buy the card. I need help recovering my Facebook and messenger passwords.

I have been harassed by my ex-boyfriend, Dennis Gale. He has been posting malicious things about me online, even pretending to be me and putting my personal information out there. This is affecting my job at a company called "This and That Variety Store." I fear for my safety and reputation. I have already taken legal action against him, but I need help getting him banned from Facebook to prevent any further harm. He is relentless and is trying to portray me in a negative light. I have evidence of his actions on Facebook Marketplace and yard sale groups. He is unstable and I am concerned for my safety. Any assistance in this matter would be greatly appreciated.

Someone hacked my friend's account and messaged me pretending to be her, claiming I was eligible for a $[redacted],[redacted] government grant. They posed as "Agent James Robert," a supposed federal agent, and asked for personal details, a photo, a driver's license, and access to my Facebook account. When I refused to provide a driver's license, they insisted I buy a $[redacted] Amazon gift card for a verification code. I explained I couldn't afford it, but they pressured me to buy a card to access the grant money. Despite my financial struggles, he demanded $15 on an Amazon card to return access to my account. I emphasized that I had no money, but the scammer persisted, insisting on payment for the supposed grant.

Hi, I am having trouble logging into my Facebook account. Two days ago, I received a message from Facebook stating that I couldn't log in due to privacy concerns and requested a photo for verification. I provided the photo, which was accepted, but I am still unable to access my account. Whenever I attempt to log in, I receive a message saying, "You can't use Facebook at the moment. We're reviewing the photo you sent us on 06 December. We're always looking out for your security, so until then you won't be able to use Facebook." I am concerned about the delay in reviewing my picture. I believe two days should be sufficient time. Please resolve this issue promptly. Thank you.

Being on Facebook nowadays means staying connected with family and friends. Buying items on Facebook is now common and a great way to connect with people worldwide. Unfortunately, there are those who seek to disrupt this positive experience - they are known as trolls. Trolls can make your life miserable by harassing you, even going as far as threatening your children. I once innocently joined a group that discussed funny events but it turned out to be quite mean. They ordered pizzas to my house, looked up information about my children, and even threatened to put them on the black market. They also contacted authorities and harassed me and my Facebook friends. This group exists solely to bully and tarnish your reputation. I urge Facebook and everyone to take a stand against these trolls and put an end to their behavior. We need your support in fighting this issue.

I, Andrea Menard, must admit that I have a weakness for entertaining gossip and used to cherish the moments when I would return home and indulge in reading and sharing inspiring and humorous quotes on Facebook. However, my peaceful routine was shattered this evening when a post surfaced featuring a man grinning while holding a baby who was allegedly raped and killed. It was incredibly distressing and insensitive. If this had happened to your own child, how would you feel? Those employed by companies like Facebook, how could they post such content without a sense of compassion? I feel regret for ever finding interest in the private affairs, joys, and sorrows of others. Despite the inevitable tragedies in life, this evening changed my mood from joy to sorrow. I have decided to shift my focus, perhaps by writing letters and seeking solace from above. I acknowledge the power of choice I have, unlike the unfortunate soul portrayed in that dreadful post. May she rest in peace.

Hello, I am Bob Crossley. My previous email was [redacted], now I use [redacted] My new phone number is [redacted]. While trying to update my information on Facebook, the system linked me to an account with the name Albert from the previous owner of the number [redacted]. Despite trying to recover my account by providing ID, I am unable to access my Facebook. I used to reside in Dayton, Nevada, and now live in Santa Rosa, California. Recently, when prompted for a password reset, I discovered that my linked phone number was outdated. Unfortunately, I can't access the code sent to the old number. I am reaching out for assistance as I am having trouble resolving this issue with Facebook's support system.

My Facebook friends are receiving friend requests and messages from an account that seems to have been set up by hackers using my name. They have accessed my friend list and photos from my existing account. Despite my account being private, they have somehow managed to do this. The responses to messages are clearly not from a native English speaker. When I check my Facebook account, I see no signs of any issues.

Dear Sirs, I am reaching out for assistance regarding a distressing issue with Facebook. As an elderly individual, I rely on selling antiques and collectibles to support working dog rescue and training for veterans with PTSD. Unfortunately, Facebook has blocked me for the second time this week without any valid explanation. This suspension, until December 14th, is preventing me from raising funds for my charity during the holiday season. I am bewildered as to why I have been targeted when all I'm doing is trying to help my cause. The inability to list items or engage with others on the platform is hindering my charitable efforts. I feel unfairly treated and frustrated by the lack of communication from Facebook. I am deeply upset and have been in tears for an hour now as I seek answers to this situation. Your assistance in resolving this matter would be greatly appreciated.

Dear Sirs, I am an elderly individual who sells antiques and collectibles to support working dog rescue and training for veterans with PTSD. Facebook unexpectedly blocked me twice this week, hindering my efforts to assist my charity during the holiday season. I am unsure why this happened as I have not violated any rules. Not being able to post or list items is distressing as it hampers my fundraising activities. I feel unfairly targeted without justification. I am frustrated with Facebook's actions because I am simply trying to help animals in need. Can someone please assist me in resolving this issue?

My son Saquan Peace has been facing threats because of a troubling post from Michael Washington. This post is causing distress as it contains private police content from [redacted]. Despite my efforts to request its removal from Facebook, the post remains online. It's crucial to remove this sensitive information promptly to ensure my son's safety. I seek assistance in resolving this urgent matter. Thank you, Nerita Ortiz.

I recently purchased a new iPhone and encountered issues logging into my Facebook account. Despite my friends and family confirming it still exists, I am unable to locate it using my email or phone number. My profile features a picture of my son and my workplace background from RideNow Powersports. You can find me at www.facebook.com/Stefan.ray where I frequently tag my relatives: Mark Ray, Donna Hendricks, Gisela Sullivan, and Jaime Clarkson. I often engage in discussions on the Tacoma Enthusiast page. Any assistance would be greatly appreciated.