Facebook Customer Service Issues

To the concerned party, I wish to report that my dad's account, Robert Linder, is being impersonated by someone else. He still maintains his original account. I mistakenly reported a fake conversation, as there was no actual interaction. My dad was born in [redacted], and the imposter account shows a birthdate of [redacted]. The fake account features a picture of my niece and my dad, but the faces are not clear. It also displays the logo of my dad's business. I regret the error in my initial report and acknowledge that blocking the imposter may have complicated the situation. Thank you for addressing this matter promptly. Sincerely, Becca Linder

Hello, I have reported an individual who is harassing my family, especially my sister. This person is threatening to post damaging information about my sister online. We have documented some of these false accusations. The individual asked for help hacking a WhatsApp account on Facebook. They are hackers invading our privacy to create fake images and misuse our information to harm my sister and our family. Despite reporting this to you, I was told there was no issue. This situation is causing us mental distress as we fear the next steps these individuals might take. My sister, a respected evangelist, is being targeted by this person JJ Ivelisse Rveira. I hope that serious actions will be taken. Thank you.

I need help resetting my password. I experienced issues receiving the reset code, so I reached out for help. I was informed that the problem was on Facebook's end and that as compensation, I would receive a $[redacted] gift card, which I accepted. However, I had to endure a lengthy phone call where I was required to listen to the benefits of the gift card despite just wanting my password issue resolved. Even after expressing my preference to skip the gift card, I was obligated to listen to the information. The supervisor repeated the same details, prolonging the call. After being transferred multiple times, I ultimately gave up on holding. I would like to have the gift card canceled immediately as I am concerned it might be a scam. The process for a simple password reset was frustrating due to the prolonged focus on the gift card rather than resolving the initial issue.

I have been attempting to access my account for over two weeks and have tried every recovery option available, but I am still unable to log in. The account was linked to a phone number I no longer have access to, and I am unable to retrieve any verification codes from it. Although I have updated my new phone number and email address, completed the trusted friends process multiple times, and followed all instructions, I am still unable to log in successfully. Each time the 24-hour waiting period ends, I am prompted to enter a verification code from my code generator, but I am unable to do so without first logging in. Despite providing a photo of myself with a code and my ID two weeks ago, I have not received any assistance. I urgently need to access my account for important information related to a court case. Please provide a functional recovery solution promptly. The account is under the name Heather Tompkins with a password changed to HAM2005. The new phone number is [redacted], and the email address is [redacted] Your immediate attention is greatly appreciated.

I am experiencing harassment from my ex-husband's wife on Facebook. She is using his account to spread false information about my relationship with him after his passing. It is causing distress as she has blocked me and is tarnishing my reputation. She even used his account to message me while he was in the hospice, and now she continues to harass me on his profile after his passing. I have blocked her, but she still finds ways to target me. I kindly request assistance in addressing this issue to prevent further harassment. Thank you.

My Facebook account has been deactivated, and I suspect it has been taken over by someone. When I downloaded my account information, I found photos that were not mine, but the personal details like my birthday were correct. The name associated with the account now is "Pascal Zask," but my name is Ezra Zask. It seems like the account has been hijacked. I believe it might be best to close this compromised account and allow me to create a new one.

I created a Facebook account a while back under the name Jennifer Jimenez. Originally, it was for personal use, but I haven't used it much, and my mother ended up using it since it was logged into her phone. Now that I'm 19 and independent, I want to regain control of my account. I need assistance in changing the password to secure my account from my mother's access. However, I'm having trouble remembering the account details like username, password, and email used during the registration. I am willing to provide photo identification to prove ownership of the account if necessary to recover access.

Hello, I've gone through the process of deactivating and reactivating my account multiple times. Currently, I'm facing an issue reactivating my only Facebook account. I haven't had any problems in the past, as I've used the same account name for a long time. I'll provide more information once you reach out to me. My mobile number has been the same for 13 years, and I've had my two email addresses for even longer. I normally only use Facebook for brief periods to connect with friends on a particular page before deactivating for months. Maybe Facebook got tired of my unconventional reasons for deactivating, as I would sometimes leave joking remarks like "Marry me Zuckerberg" in the feedback box. If that's the case, please overlook that and allow me to access my account again. I suspect my account has been compromised. Please assist me in any case. Thank you for providing me with a link to reactivate my page, as it's not visible now. Best regards, Lisa

I was blocked from Facebook Marketplace on August 15th or 16th after my account was hacked. Someone posted a tractor for sale in my name at a very low price. Even though I removed the posts, my access to Marketplace was still blocked. Facebook informed me that my access was restored, but when I tried to access Marketplace, I was still blocked. I have appealed multiple times, but the issue persists. It seems there is an unresolved problem that needs to be addressed. I am unsure if there is something I need to do or if Facebook needs to involve someone more knowledgeable to fix this issue.

Hello Facebook Team, I have been facing an issue accessing my account for nearly a month now. I keep receiving the message: "Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience." I changed my name due to security concerns in light of the ongoing crisis in Nicaragua. A significant number of people have suffered due to the actions of the dictatorship, leading to numerous deaths and disappearances. I switched my name to In Nomine Iesu Vade Retro Satana to safeguard my identity from potential political persecution. Please assist me in regaining access to my account at your earliest convenience. Thank you.

Hello, I am Richard Stephany, and I am having trouble accessing my account. Despite my attempts to contact Facebook in the Netherlands, I have had no success. After linking my phone number for security last week, I am stuck at the mail code verification. I have sent numerous requests to Facebook with my identity verification, but the provided link does not work. When trying to receive a text message with a code, I either get nothing or multiple messages with non-functional codes. Despite trying on different browsers, clearing cookies and cache, and attempting to change my password, I am continuously stuck in this loop. I would like assistance in removing my phone number, unlocking my account, and providing a permanent solution to access my Facebook account smoothly again. My email for Facebook is [redacted] Thank you.

Dear Sir/Madam, I am writing to express my frustration at being hassled to log into my long-standing Facebook account with the email address "[redacted]" I have always been the sole user of this account for several years. It is distressing that my account was disabled without any prior notice or valid reason, especially with accusations of impersonation unsupported by any evidence or chance for explanation. I kindly request the immediate reactivation of my account, as I have ample proof to defend my usage. Failure to retract the impersonation claim will lead me to pursue necessary actions against Facebook and those accountable for this unwarranted incident. Thank you for your attention to this matter.

Hello Facebook, I would like to address the recent decision made by Facebook regarding my account, Anosh Anosh. I have been an active user since [redacted], connecting with family, friends, and sharing personal photos and videos that are important to me, especially those of my children. I strongly believe that the decision to disable my account is unjust. I have always used my real identity, never impersonated anyone, and my interactions have been with people I know personally. I have never engaged in any behavior that violates community standards, such as posting offensive content or harassing others. I value my connection with the Facebook community and kindly request a reconsideration of this decision. I have provided my ID for verification purposes and I am willing to provide any additional documentation if needed. Thank you for your attention to this matter. Sincerely, Anosh Anosh

My business partner and I are facing an issue with our Facebook business account. We were gearing up to launch a social media campaign today, but we've hit a roadblock. While my partner was managing the Facebook page, I was handling the Ads manager. Facebook requested a picture from us without warning that it would result in our account being temporarily locked. As a business account, we submitted a photo of a product being modeled rather than a personal image. We urgently need to regain access as we planned to launch an Ad campaign. Our Instagram page, also linked, showcases another modeled product as the profile picture along with our business details. Our store, C O U S, features the same modeled product image we submitted. At the moment, the inability to access Facebook is disrupting our launch schedule. We are both students on a tight budget and have invested a month into this business. Please assist us in regaining access promptly.

Hello, my name is Steven Candy, and I am lodging a complaint against a fellow Facebook member. I had a few conversations with a woman named Sammie Kline, thinking she was my niece Sammy Love due to a common friend, my girlfriend Phyllis Ray. After explaining our relationship, Sammie continued to make inappropriate comments, which I asked her to stop. She then contacted Phyllis Ray, claiming I was pursuing her. This has caused stress in our relationship. I am reaching out to Facebook to request that Sammie Kline be restricted from contacting either Phyllis Ray or myself, Steven Candy. We hope to resolve this matter with your assistance. Thank you for your support in this situation as we value our continued use of Facebook.

Dear Ma'am/Sir, I am writing to seek assistance with a situation I am facing with my Facebook account and page. I recently got blocked by Facebook due to a report claiming I posted relevant content with a third party, which violated their rules and policies. I am puzzled why my account was blocked without prior notification or verification regarding the alleged violation. If I made an error, I sincerely apologize and assure you it won't be repeated. Currently, I urgently require access to my Facebook page for my business activities as I have invested a significant amount in advertising and need to respond to client inquiries promptly. I kindly request your help in resolving this matter swiftly as my business depends on it. Thank you for your understanding and support.

I have experienced ongoing issues with my spouse for the past year. Recently, I reached my breaking point when he forced me to choose between him and my only friend. I made the decision to leave him and have been staying at a motel for three weeks. He has been sending threatening messages to my friend via Skype, claiming he would hack into my email and social media accounts. True to his word, he accessed my accounts by changing the passwords and even the linked phone number. I am unable to recover my accounts due to this. I can provide screenshots of his threatening messages to prove my identity. I am sharing my friend's email for contact as my husband may interfere with any recovery attempts. I am currently in the process of obtaining a protection order, but his hacking attempts persist. The situation is distressing, and I seek a solution to regain control of my accounts and privacy.

Hello, I am a partner at Champion Mindset Events, LLC. In short, we were associated with MPI, Maximum Potential Institute, and they are still listed as the "page owner" of our Facebook page. The CEO of MPI, Matt Wahnon, mentioned that he released ownership of our /championmindset Facebook page. We are encountering difficulties and need to update our settings to link directly with our corporate Instagram page @championmindset_events. Can you assist us with transferring the page ownership from MPI to Champion Mindset Events LLC as we have been separate entities since October 1, [redacted]? Thank you, R.T. V.P. Global Partnerships Champion Mindset Events, LLC

I prefer not to use my personal phone or email to avoid contact from my previous account. I've deactivated my old account and created a new one for a select few. My concern is that my Facebook account might have been disabled due to the content on my blog, which mainly consists of conservative posts from [redacted] and earlier, with some newer additions. I've paid Facebook to promote my page, so if there are any issues with the promotions causing harassment, it's likely Facebook's responsibility.

I am experiencing an issue with my Facebook account, [redacted] I have not used it for over a year due to personal reasons. Recently, I needed to access important information on the account, but I cannot remember the last password I set. Despite trying on my computer, I am unable to access it. When I tried to reset the password, I encountered issues as I no longer have access to the email linked to the account or the old security information. Additionally, I cannot recall when I created the account, which is necessary for the reset process. The option to seek help from friends for password recovery is not available to me. Please provide assistance in restoring my account. I eagerly await your response. Thank you.