Facebook Customer Service Issues

I am struggling with regaining access to my Facebook account after being hacked. When trying to reset my password, I am prompted to use a code generator app that I never set up. Even attempting to verify my identity with my passport has proven difficult because the birthdate on my account is one year older than my actual age. I have spent hours trying to resolve this issue and am feeling quite frustrated. Any assistance would be greatly appreciated. Thank you.

I've had this account (Firpo Firp) since my high school days. I haven't posted since [redacted], but I often browse through the pictures. The original email for the account was [redacted] and my phone number was ([redacted])-[redacted]. Last night, I received an email that someone tried to access my account while I was asleep. Shortly after, a code was sent, and the password was changed. Despite my attempts to recover the account through Facebook Help Center, the hacker altered the phone number and email associated with it. I no longer have access to the email j*******@hotmail.com, which is now linked to the account. I'm unable to recover my account and need assistance.

Hello, I am a genuine user of this account who respects the community guidelines. I have always followed the rules of the Facebook community without violations. Unfortunately, Facebook mistakenly disabled my account for uploading my ID. I have provided all necessary identity verification and kindly request that my account be reopened promptly. Thank you for considering my appeal. Dear Facebook support team, my account underwent a review and got blocked. I submitted a selfie as proof, but my account remains inaccessible after a long wait. I request your assistance in reopening it. Thank you.

I have a Facebook account named "Popeye Gaming" linked to my Gmail account "[redacted]". I created this account for gaming purposes, using "Popeye Gaming" instead of my real name, Himanshu Vats, during registration. Facebook disabled my account despite submitting my ID card and photo. The account went into a "Reviewing your information may take longer than usual" status. Upon checking yesterday, I found it completely disabled. I have sent multiple reports to Facebook and emails from my Gmail account but have not received assistance. My gaming apps are linked to this account, and I urgently need help with this matter.

Dear Sir/Madam, I am Narendra Satyani and my Facebook account is linked to the email [redacted] Since July [redacted], I have been unable to access my account due to forgetting my password. On June 8, [redacted], I was able to reset my password and log in successfully but my account was blocked the same day after joining some marketing groups and changing my username to Madhu Satyani. I have tried to unlock my account but the verification code is being sent to my old registered mobile number in UAE which is no longer active. I have updated my new Indian mobile number [redacted] on the same day. I kindly request an alternative option to regain access to my account. I appreciate your prompt assistance. Thank you, Narendra Satyani

Hi, I'm Xarhs Argyrakis, and I've been banned from commenting and liking five times on Facebook for language used in my comments towards other users. I admit the first three bans were warranted due to my behavior. However, I feel the last two bans on June 8th and June 22nd were unjustified. The first incident involved a discussion on the NBA memes page where I called out a user for disrespecting people based on their job. Despite my intentions, I received a one-week ban. The second ban occurred yesterday on a Greek page where I confronted a commenter for making racist remarks towards an Afghan woman. I was banned for my response. I find it unfair that Facebook allows disrespect towards others based on their profession but penalizes me for defending them. It seems contradictory to promote messages against racism and discrimination while punishing those who stand up against it.

Dear Sir, I am writing to address my permanently disabled Facebook account. I have always followed the community standards diligently, and I am surprised that my account was disabled without clear reasons. Throughout the years, I have remained mindful of my posts and comments to stay within the guidelines. This account holds significant importance for me as I have been using it for a decade. I kindly request for your assistance in restoring my account. Furthermore, I have submitted my Aadhar card for verification purposes. I urge you to verify that the name and date of birth on the card match the details on my account. Thank you for your attention to this matter. Sincerely, Mø Fãhèêm from India

My account got disabled without any explanation provided. Whenever I tried to log in, the message prompted me to request a review, which I did numerous times. Now, it states my account was disabled due to my failure to request a review promptly. I had a temporary ban once for 48 hours due to sharing a meme that supposedly breached community standards. However, three months later, my account was suddenly removed without prior notice or justification. I am eager to retrieve my old photos and possibly regain access to my account to retrieve them. It seems confusing as others I know have faced temporary bans but were eventually reinstated. I am puzzled why my account was permanently deleted without any previous warnings or temporary suspensions.

I am greatly disappointed with my recent purchase from your website. I ordered two fold-up chairs for £49.99, but instead, I received earphones. I have tried to contact both the seller and your customer service team multiple times with no response. This lack of communication is frustrating. I urge you to address this issue and provide me with the items I ordered or refund my money. The order number is #N[redacted][redacted]9 and the products in question are the Warm Sunlight Set x2. Your prompt attention to this matter would be greatly appreciated. Thank you.

This morning, I logged into Facebook and was surprised to find my account disabled. Facebook prompted me to verify my identity by submitting a selfie video. Despite following the steps and sending the video, my account remains inaccessible. I've been using this Facebook account for over a decade, sharing precious moments of my family and business-related content. Due to not having access to the associated AIM.COM email for the past seven years, I'm unable to recover my account independently. This situation is distressing as my business activities are impacted, and I can't respond to customer inquiries through Messenger. I've come across similar experiences online where users were unable to regain access to their accounts, which worries me. Losing access to my account means losing a significant amount of personal and business-related data. I would appreciate any assistance in recovering my account as I've always been the legitimate owner.

I seem to be experiencing some trouble with my Facebook account. It appears to be blocked, and despite following the required steps, my account is still restricted. I believe it may be due to a false report made against me. I have always adhered to Facebook's terms and policies, and my account contains genuine information. I am concerned as I have personal memories and pictures stored on that account. Any assistance in resolving this issue would be greatly appreciated. Thank you. Name: Aayush Gupta Phone: [redacted] Email: [redacted] Country: India

Hello FaceBook/Instagram community, I would like to share my experience with you. Several months ago, I encountered difficulties accessing my Instagram account, DonnaGisele. Despite attempting to verify my identity through various means such as my Facebook, email, phone number, home address, and ID, I did not receive any assistance. This account has been vital for my photography business and spreading messages of love and positivity since [redacted]. Regrettably, its inaccessibility has impacted my ability to generate income as a single mother. I kindly request assistance in reactivating my account to resume my work and support my family. Your cooperation in resolving this matter is sincerely appreciated. Thank you for your support.

I was discussing ways to earn money on Instagram with someone. They asked for my email for Facebook and then requested my password since it was linked to Instagram. Now, I don't have access to my Instagram or Facebook accounts. I sent my photo with numbers from Instagram to them via email. My main Facebook account had its email address and phone number changed by the person to mellonee15@gmail. My actual email is mellonee@gmail and my phone number is [redacted]. My account name is Mellonee Davis, but I also have a separate account as Mellonee Morris. I'm currently trying to resolve the issues with the Davis account where I'm wearing a black dress with straight hair highlighted in blonde and brown. I am Black, born in Odessa, and raised in Yuma, Arizona. My Instagram username is melloneemorris. In my profile picture, I'm in a blue dress with black hair, looking out the driver's window. The person altered the numbers and email to m***@@@@@. When I try to reset the password, it goes to the changed number. I use a Samsung S20 Ultra 5G.

My account was hacked, and the hacker changed my email to k*******@4gmail.com. Please remove that email and keep my original email [redacted] My phone number, [redacted], was also removed. I have contacted Facebook multiple times, but each time they send a password reset link to the fake email address. I need it sent to my original email address only as I've had it since I opened my account. The picture I sent shows my profile with the same necklace in all photos as proof it's me. I have provided identification. Please help me recover my account, as the link sent always says it's expired. There must be another way. Please remove the hacker's email and keep only my primary email [redacted] Facebook holds dear memories for me, so I need access to my account.

My Facebook account linked to the email [redacted] has been blocked for months. I provided my ID as requested, but the message I received says, "thanks for sending your information, we have fewer people because of Covid, to keep Facebook safe, you can't use your account until we check your proof," and it has remained like that for months now. The block stemmed from a regrettable [redacted]-19 picture/group related to a KKK member, which was a misguided attempt at humor. I acknowledge my mistake, served a 30-day ban, and then was hit with a "permanent ban" just two days after the initial suspension was lifted. This issue has been ongoing for several months, possibly even over half a year, and I'm seeking assistance to resolve it.

My Facebook account has been hacked, and the hacker changed my email and phone number, making it impossible for me to access my account. I am unable to log in to report the issue as they also changed my password. The Facebook Help prompts require logging in, using the associated email, or phone number, which I cannot do. I have tried to find live support but unsuccessful.

Dear Sir/Madam, I am Santosh Soreng, a Facebook user with the user ID santoshsoreng, which I have been using since [redacted] with the password. In April [redacted], I noticed that I am unable to access my account as the mobile number and email linked to the account have been changed. Despite numerous attempts, I have been unsuccessful in recovering my account. I have contacted the Facebook help center and provided my ID proof but have not been able to regain access. I am eager to recover my account, which I have been using for over a decade and have many memories associated with it. The email connected to my Facebook account is [redacted] I kindly request your assistance in resolving this matter and recovering my account.

I have encountered a concerning issue with my Facebook account. Recently, someone has gained access and added their Gmail and phone number, implementing two-step verification. Consequently, I am unable to log in as the verification code is being sent to the unauthorized individual. This problem arose on May 23rd, and my account details including name, phone number, and location have been altered. I sought assistance from the Help Center and utilized the recovery option with a trusted friend to no avail. The Help Center advised that my Gmail would be re-added in 24 hours. Currently, only my Gmail is linked to my account. I am urgently seeking a resolution to remove the unauthorized phone number and Gmail, enabling me to regain access to my account where my personal information is stored. Moreover, I wish to prevent any further password changes or resets via Gmail. I have provided evidence that a different Gmail account is associated with my Facebook profile.

I got a new number through my mobile phone contract and I also created a new cloud on my iPhone for this new number. Now, I no longer have access to the old data I used to register on Facebook, which is causing issues with resetting my password because I can't receive the verification code. I don't remember my old number, but I do remember my old iCloud account: [redacted] P.S. Please do something about this, I'm freaking out! How can such a sophisticated network not have telephone support? Suddenly logging me out after 2 years of being continuously logged in is unbelievable! If you are truly the best platform as you claim to be, please solve my issue. Thank you so much.

I experienced a hacking incident on Facebook 2.5 months ago where someone posted inappropriate content on my accounts. This action violated Facebook's guidelines, leading to my accounts being blocked, including my personal and business profiles on Facebook and Instagram. Despite multiple attempts over the past 2.5 months to recover my accounts by submitting information to Facebook, I have not had any success. The impact has been detrimental to both my personal life and my business, as I heavily rely on these platforms to connect with customers. The loss of access not only affects my business but also means the loss of personal photos and memories accumulated over a decade. If anyone has advice or can offer assistance, please reach out to me at [redacted] or [redacted]