Dominion North Carolina Power Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Dominion North Carolina Power customer service, archive #1. It includes a selection of 1 issue(s) reported November 14, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My husband recently passed away, leaving me to handle bills. I discovered extra charges on my Dominion Energy gas bill for two unwanted service plans. After a lengthy wait and multiple transfers, I was able to cancel the plans but have yet to receive a promised $60 refund. I spent nearly five hours on hold with Dominion and need assistance with this issue. - C. Voorhees -
Reported by GetHuman-bceeceev on Tuesday, November 14, 2023 5:57 PM

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