What is the average time frame for service activation or disconnection?

The average time frame for service activation or disconnection with Dominion North Carolina Power depends on various factors. For service activation, the process typically takes around one to three business days, subject to verification and any required on-site visits. The actual time may vary based on the availability of technicians and the complexity of the request. Disconnection of service is usually completed within one to two business days after receiving the request. However, it's important to note that additional factors, such as outstanding balances or contract termination procedures, might influence these timelines. Dominion North Carolina Power strives to provide prompt and efficient service while ensuring compliance with necessary protocols for activation or disconnection of electrical services.