ClickBank Customer Service Issues

I wanted to bring up that almost $10.00 in shipping fees is not actually free. This situation reminds me of the lights you used to get at Harbor Freight for free when buying something, no shipping charges involved, or maybe a $10 fee at a sporting goods store like Candles! I just wanted to make this clear. Free should mean no cost at all. If you are concerned about shipping costs, perhaps consider offering coupons that customers can redeem at a store of their choice instead of sending me a lame excuse via email.

I am looking to have my account reinstated. When attempting to log in, I received the following message: "Account Disabled We appreciate your interest in ClickBank. Based on a review of your profile information, we are unable to offer you a ClickBank account at this time. This decision is final. Inquiries through our support channels regarding this decision will not change this account status. No further action is required. Thank you for your understanding." I have not utilized the account since its creation due to the demands of my job as a taxi driver, which has been greatly affected by COVID-19. I have spent time learning about ClickBank online and feel prepared to start using it. Can you provide guidance on how to have my account reinstated? Thank you, R. Spaulding

Dear Support Team, I am unsure about the recent update for request #[redacted]. Could you please provide me with more information regarding this update? Thank you, Jutta Dec 27, [redacted], 17:41 MST --- Hello, I hope you are all doing well. I am seeking assistance regarding the suspension of my account a few years ago due to excessive refund requests. I was unaware of the issue and trusted ClickBank for all my purchases, leading to unintentional refunds. I have since started an online affiliate business due to financial challenges caused by COVID-19 and was hoping to become a successful ClickBank affiliate. However, with my account still suspended, I am unsure of the next steps. Could you please advise on the best course of action moving forward? If possible, I would greatly appreciate the unsuspension of my current account and assure you that there will be no further refund requests. Thank you for your help. Wishing you all happy holidays and a prosperous New Year. Kind Regards, Ashfaq Aziz Halifax, UK Dec 27, [redacted], 15:45 MST

After ordering the video, which required watching multiple advertisements, I was bombarded with additional videos like the "pelvic strong system" and felt patronized with insulting questions. The video warned not to stop watching or risk cancellation of the purchase, followed by demeaning queries like "Are you busy?" and "Do you have a bladder issue?" Such disrespectful treatment is unacceptable. This kind of presentation is not only offensive but also time-consuming. As a genuinely busy individual, I find this approach disrespectful and unnecessary. If the company continues to employ such aggressive tactics and use moral coercion, they should seek other customers. This experience is utterly disgraceful.

I have been struggling with PayPal since the beginning of the month. A young man helped me set up an account for a refund related to some online programs I signed up for. I have been unwell for a year, and the program promised to handle the setup while I manage the upkeep. However, they kept pushing me to buy additional things without fulfilling their promises. When I called again on Friday for help with filing other claims, I encountered an unhelpful representative. I am so frustrated with their service that I may close my account and pay off what I owe. I just want my money back as promised. I feel very disappointed by the situation and need assistance to resolve it promptly. Thank you, T. Rohrig.

I have various accounts with Instantemailbiz, Clickaggeraters, Clickbetter, Pwa, and Morrisoneducation. I have upgraded my Instantemailbiz account to send two emails a day and also purchased [redacted] clones that I haven't used due to lack of guidance despite trying to seek help. I have been investing in learning affiliate marketing for over a year without making any profits. My recent purchase with Anthony led me to further buying requirements, totaling around $[redacted]-$[redacted]. Unfortunately, my phone is broken, and I am using a different phone temporarily, unable to access most of my accounts except Instantemailbiz. Recently, my commissions in Instantemailbiz dropped significantly after reaching around $[redacted]. I have been waiting to hit the $1,[redacted] mark for a long time. I need assistance and clarification on what happened. You can contact me at [redacted] or email my lady's email at [redacted] Thank you, Dolphus Jackson.

Dear ClickBank, My name is Yusuf Yohanna Adamu from Bauchi State, Nigeria. I am aware that my country is currently not eligible to register on your platform. However, I am hopeful that with the submission of valid identification documents such as a copy of my national ID card, home address, and the Independent National Electoral Commission voter's card (though the picture on it may not be very clear), I might be able to be considered for registration. I have been an affiliate with WarriorPlus but cannot fully benefit from it without access to your platform. I kindly request your consideration and am willing to comply with any requirements needed for registration. I am ready to upload all necessary documents for your review. Thank you, and I look forward to your response. Yours sincerely, Yusuf Y. A.

I have noticed multiple charges on my account from ClickBank for FORTUNE Reading when I only authorized one. Despite cancelling within the 3-day trial period, my account was still debited. I demand that all unauthorized orders be cancelled and refunded immediately. I did not approve any additional charges beyond my initial order. This situation has left me with insufficient funds and I am deeply troubled as I rely on a limited budget due to being on disability. I have contacted ClickBank via email to cease all orders, but no one has responded. I urgently need assistance in getting my money back as I have bills to settle and I am currently unable to do so. Your prompt attention to this matter is greatly appreciated. Thank you.

Hello, I attempted to order the Glucafix diet supplement via their Facebook ad. After watching the video and entering my information, I received an error message stating that my debit card number was invalid. Despite confirming my details and checking with my bank to verify my card's validity, the issue persisted. Following instructions, I contacted [redacted], but received a generic response suggesting I verify my card's validity. Frustrated, I called the provided number, only to be directed back to Clickbank's support page. Despite successfully using my card for other online purchases, I encountered obstacles exclusively while ordering from Glucafix through Clickbank. My bank confirmed my card's functionality, and I had no trouble making subsequent purchases elsewhere. I seek assistance to resolve this purchasing difficulty promptly. Appreciate your attention to this matter. Regards, A.D.

I would like to inquire why my new well-funded credit card was declined during a recent purchase attempt. I have faced similar issues with ClickBank previously, and I am frustrated with the inconsistency of your company. There have been instances where my card was accepted for a purchase but then declined shortly after for no apparent reason. As I have never engaged in fraudulent transactions, I am rightfully upset about the inconvenience caused by your actions, both for me and the affected merchants. I believe your business practices are unreliable and incompetent. If you are genuinely interested in improving your services for the benefit of customers and merchants, please reach out to me at [redacted] or call me at 61 [redacted] [redacted] [redacted]. Thank you. - Sylvia W.

I recently registered an account, only to encounter login issues shortly after. The website, customer service, and chat have not been helpful. I've been attempting to resolve an issue regarding a monthly subscription that seems to be either from the merchant SFDGUQ8B (Free Spiritual Connection) or ClickBank. The ClickBank customer service section states that I must cancel before the scheduled rebill date to avoid continuing the subscription. I do not wish to cancel my orders with Free Spiritual Connection but rather the subscription that is charging $19.97 plus tax for [redacted] payments every 30 days. I would appreciate a human response to this matter via email. Thank you.

Yesterday, I spoke with a representative regarding a purchase made on March 27, [redacted] for $72.83, using my husband's card. We haven't received anything from this company, and I need assistance changing or canceling the sale. Do I need to cancel it, or can my husband since it's in his name? I am unsure of the company's name and am requesting the telephone number to contact them for cancellation. My name is Rosella Lampe. You can reply here or send a text to [redacted] or [redacted]. Recently, my husband mentioned a closed account and now we require the 4 numbers from the card used for the purchase, which we no longer have due to the account closure and replacement. The account was with Charles Schwab Bank; however, we lack any details. I am seeking the company name, phone number, and the account holder's name for the March 27, [redacted] transaction. I'm uncertain why additional information is requested regarding an account that is no longer linked to us through Charles Schwab. Please contact me at [redacted].

Order # 8XG8ALHW I purchased a Hypno-Tapping program for around [redacted] Indian Rupees online. While I received the digital materials, the audios were too loud and unclear for me to understand properly. I have a background in American speech after spending 4 years at the University of Pennsylvania, so this was surprising. I contacted them on June 18th requesting transcripts due to the issue but haven't heard back. After four days, I reached out again to cancel my order for a full refund with no response. I am concerned this might be a scam. I am requesting a cancellation and a refund of my money.

Hello, I am encountering difficulties creating an account. I am from Macedonia and have attempted using three different emails, but I am denied after the fourth step. I also tried from Croatia using a Croatian bank account and phone number but still faced the same issue. It states that this location is not approved, even though both Macedonia and Croatia are on your approved list. My programmer sought support, but I am reaching out to you for assistance. The emails I utilized are: [redacted], [redacted], and [redacted] I am concerned about not being able to establish an account. Your help is greatly appreciated. Have a pleasant day.

I recently reviewed my bank statements and noticed a charge on my account that I do not recognize. I was charged $[redacted] and I am unfamiliar with the transaction. I live on a budget, and I am requesting a refund for this charge. If this matter is not resolved promptly, I may have to seek legal assistance to recover my funds. The charge appears to be associated with Clickbank, but I am unsure about the nature of the transaction. I am eager to have the money refunded to my account as soon as possible as this unexplained deduction has affected my finances.

I attempted to manually enter my direct deposit information in the Payment Information > Direct Deposit section, but when I clicked on Save Changes, an error message popped up stating, "Non-English characters detected in your submission, please review your input and try again." Despite creating the account a week ago, I am still unable to update my payment details. After reaching out to CLICKBANK Support and opening a ticket, I received an email response from Carola from ClickBank Accounting suggesting that copying and pasting information might be the cause of the issue and recommended manually typing in the details instead.

Dear Sir/Madam, I am Nkangu Yannick Bebong Achem, a full-time affiliate marketer with three years of experience working with various platforms such as Offervault, Amazon, Digistore24, and Offer Plus. I am interested in joining ClickBank, but I encountered an issue while trying to create an account. The message I received states that my account has been disabled and that ClickBank cannot offer me an account at this time. I kindly request assistance in resolving this matter promptly. Your prompt attention to this issue would be greatly appreciated. Thank you for your assistance. Sincerely, Nkangu Yannick Bebong Achem Cameroon

I am requesting Clickbank to allow me to open an account from Nigeria. I am an experienced affiliate marketer who successfully promotes digital products on platforms such as Shareasale, Digistore24, and Commission Junction. I specialize in driving traffic and generating revenue in the Weight Loss, Health, and Fitness niches. I have never encountered any issues with my current affiliate partnerships. I am prepared to provide my International Passport, passport photo, and Nigerian residence ID for verification purposes. I am eager to start promoting Clickbank's affiliate products. I look forward to your response. Thank you. Temitope O.

Regarding: Issue Setting Up Direct Deposit I am reaching out regarding my Touchspace Digital Marketing Group, Inc. account and the difficulties I am experiencing while attempting to set up my payment information for receiving affiliate payments. Despite my effort to input my USD Business bank account details, the default payment method keeps reverting to "Check" instead of "Direct Deposit." I am looking to receive payments on a weekly or bi-weekly basis as an affiliate under John Crestani's Super Affiliate System Pro. Below are my relevant account details: - Touchspace Digital Marketing Group, Inc. - Mailing Address: [redacted] - [redacted] West 12th Avenue, Vancouver, British Columbia, Canada V6K 2N2 - Super Affiliate System Prop Order Number: CLKBANK*COM_7VRLAL92 - USD Business Bank Account: [redacted] - Routing Number: [redacted]40 - Bank: Vancouver City Credit Union (VANCITY) Kindly assist me in resolving this issue so I can successfully set up "Direct Deposit" for my USD Business Account and provide confirmation via email at [redacted] Thank you for your attention to this matter. Best regards, Joe

Hello, I am a law-abiding UK citizen trying to register on ClickBank, but I am facing issues. Each time I try to complete my profile with just my contact details, I receive a message saying my account has been disabled. The message states that ClickBank cannot offer me an account at this time, with no further explanation. I am unsure why this decision was made, as I was eager to get started. The email address I used matches the one I use for eBay, and my name is Amjid Hussain, which I used in the payee field. Any assistance would be greatly appreciated. Thank you.