How Do I Get a Refund from ClickBank?

If you purchased something from ClickBank and want a refund, you can request one at any time within 60 days after the purchase. You can easily make the request online. ClickBank will contact you if your request is approved. If you used PayPal to make the purchase, you can also request a refund through PayPal.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

If you bought something from ClickBank but need to return it, you are probably wondering if you can get a refund for it. This article will teach you about ClickBank's refund policy and how to go about requesting one.

ClickBank's Refund Policy

In general, you can qualify for a refund if you make the request within 60 days of the purchase. However, there is a chance you can still get a refund outside of that window. To try, you will need to contact the seller directly to request it, using the seller information provided with your order.

Requesting a Refund from ClickBank

To request a refund from ClickBank, follow these instructions:

  1. Go to the CLKBank Order Support website.
  2. Enter your email address in the appropriate text field under the Order Lookup header.
  3. Enter the order number in the text field below it. If you can't find the order number, click on the "I don't have my order number" link and use your ZIP code or the last 4 digits of the card you used for the purchase instead.
  4. Click on the Look Up My Order button.
  5. Select the order you want to get a refund for.
  6. Click on the Request a Refund button.
  7. Select Request a Refund below the Ticket Type header.
  8. Choose the reason you are asking for a refund from the Support Topic menu.
  9. Click on the Send button.

If your refund request is approved, ClickBank will contact you. Follow any further instructions you are given.

Products Purchased with PayPal

If you used PayPal to make your purchase, you may be able to request a refund from PayPal, instead of ClickBank. There, you have a 180-day refund window. You will be required to request the refund from the seller first but, if that doesn't work out, you can go to the PayPal Resolution Center to request the refund directly from PayPal.

Contacting ClickBank

If you have any questions or need any other help, you can contact a ClickBank customer support representative by phone, help forum, or chat .

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Refund from ClickBank?

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