What Do I Do If My ClickBank Account Is Suspended?
Clickbank is an affiliate marketing program that includes hundreds of options to pick. Once you have signed up to Clickbank, you have agreed to follow the promotion and product guidelines set by Clickbank. If you break these guidelines and Clickbank deems your account as low quality, your account will be suspended indefinitely. To learn about the status of your account, Clickbank recommends you contact their customer support for further details. In some cases, you may have your account unsuspended.
Clickbank is an affiliate marketing program with a variety of product categories and services to choose from, such as supplements and cooking e-books. When affiliate marketing with Clickbank, you must follow the promotional and product guidelines that Clickbank has stated in its Legal and Policies. If you do not follow these policies and Clickbank deems your account as low quality, your Clickbank account will be suspended. In this guide, you will learn what to do when your Clickbank account has been suspended.
Clickbank Policies
Clickbank has set rules stated in the user agreement that, if broken, can lead to the suspension of your account. Here are some of the most common offenses that lead to a suspension to your Clickbank account.
Examples of Promotional Guidelines
- No marketing tactics that incite or evoke fear, panic, or chaos among viewers
- No marketing tactics that discriminate based on religion, gender, sex, etc
- Unauthorized use of the Clickbank logo
Full List of Promotional Guidelines
Examples of Product Guidelines
- No product claims of curing diseases considered uncurable by WebMD
- The portrayal of a doctor in product sales material must be treated as the equivalent of a testimonial
- Environmental products must not claim an efficiency of 90% or higher
Full List of Product Guidelines
It is under Clickbank's sole discretion if your account is suspended or not, and may not revoke the suspension from your account. If Clickbank suspends your account and you have questions about your account's status, Clickbank recommends you contact their customer support.
Contacting Clickbank
One of the quickest ways to sort out the status of your Clickbank account and understand the nature of your suspension is by calling Clickbank's phone number. The customer service representatives will need to identify information such as the email address used on the account and your name to look at the status. If there has been a mistake resulting in your account's suspension, you may be able to reverse the suspension.
Another way to quickly contact a Clickbank customer support representative is by using their live chat feature on their website. When clicking on their live chat button, a separate chat box will open up and link you with a customer support agent as soon as possible. In some cases, all customer service representatives will be currently busy, and you will connect as soon as they have finished helping a previous customer.
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