ClickBank Customer Service Issues

Hello, I encountered an issue while trying to register as an affiliate marketer as my country was not listed. I attempted a different method but it did not yield positive results. After researching online on how to create an account correctly, I acknowledge my error and wish to apologize for not being transparent with my information. I understand that ClickBank offers a valuable opportunity for success through dedication and learning. I appeal to ClickBank for a chance to join this community and commit to putting in the effort needed for success. I hope to receive a response soon. Stay safe during the current pandemic. Kone

I placed an order for the Back to Life Program DVD and Book on March 23 for $37 plus shipping, totaling $44.99. After finding the program didn't meet my needs, I requested a refund during the 60-day guarantee period. Following no response, I reiterated my refund request on April 13, receiving the same message from Peter Selvaratnan confirming my referral to a team member. Despite these efforts, I haven't received any further communication which is frustrating.

Hello, my name is Donald. I recently signed up on ClickBank with the intention of earning extra income while working full-time. However, after saving my profile, I received an error message stating that the service or my account was disabled. Unfortunately, I didn't capture the exact message, but it mentioned not being able to proceed with the procedure. I am currently living in China as an expat, originally from the Philippines. During registration, I used my Chinese phone number and current address, as I don't have access to a Philippine number. Additionally, I'm using a virtual private network to access the ClickBank website. Could you please assist me with this matter? I am eager to start affiliate marketing through ClickBank. You can reach me at the email I will provide or at my Chinese number, [redacted]. Thank you for your help.

Order MLVGU9BR I returned some bottles of Leptitox after using them for 48 days as they didn't work for me. I had ordered 3 bottles and received a free Colon cleanse, then bought 6 more bottles. Despite contacting their customer support twice, I only got a partial refund for one bottle out of the original 3 that cost $[redacted].40 each. The other 6 bottles were refunded in full even though they were all sent in one package. I appreciate any assistance. Thanks.

Hello, I am reaching out from Bangladesh as a full-time affiliate marketer with over 5 years of experience working with various platforms like JVZoo, Offervault, and Amazon. I am very interested in collaborating with your company. However, I have encountered an issue while trying to sign up with your system. The error message states: "You can no longer use ClickBank. We noticed information and/or activity with your ClickBank account that is not compliant with our usage policies. Your account has been closed permanently, and we will no longer offer you ClickBank services. This decision is final. Inquiries through our support channels regarding this decision will not change this account status. No further action is required. Thank you for your understanding." I kindly request assistance in resolving this matter at your earliest convenience. Please refer to the screenshot attached for more information.

Hello, I am a full-time affiliate marketer from Bangladesh with over 5 years of experience working with JVZoo, Offervault, and Amazon. I am eager to join your company but encountered an issue while trying to sign up. An error message states that I can no longer use ClickBank due to non-compliance with user policies. I have attached a screenshot for reference. I kindly request assistance in resolving this matter promptly to proceed with signing up. Thank you in advance for your attention to this issue. Best Regards, Junayed K.

Hello, I am reaching out from Bangladesh, operating as a full-time affiliate marketer for over 5 years now. I have experience working with various platforms such as JVZoo, Offervault, and Amazon. I am very keen on collaborating with your company; however, I encountered an issue signing up. The error message I received states: "Unfortunately, you can no longer use ClickBank. We have observed non-compliant information and/or activity in your ClickBank account. As a result, your account has been permanently closed, and we will cease providing ClickBank services. Please note that this decision is final, and reaching out through support channels will not alter this account status. Your understanding is appreciated." Attached is a screenshot for reference. Please assist me in resolving this matter promptly.

Hello, I am from Bangladesh and have been a full-time affiliate marketer for over five years. I have experience working with platforms like JVZoo, Offervault, and Amazon. I am now very interested in collaborating with your company, but I have encountered an issue while trying to sign up. When attempting to create an account, I received the following error message: "You can no longer use ClickBank. We noticed information and/or activity with your ClickBank account that is not compliant with our user policies. Your account has been permanently closed, and we will no longer offer you ClickBank services. This decision is final. Inquiries through our support channels regarding this decision will not change this account status. No further action is required. Thank you for your understanding." I kindly request assistance in resolving this matter promptly. I have attached a screenshot of the error message for your reference. Thank you and I look forward to your prompt response. Best Regards, Junayed K.

Hello ClickBank Team, I am Md Noman Shahriar from Bangladesh, a full-time CPA/affiliate marketer with over 2 years of experience. I have collaborated with AliExpress, CPAlead, etc., and now I am eager to work with ClickBank. Today, when I attempted to create a ClickBank account, I encountered an error message stating that my account has been permanently closed due to non-compliance with user policies. Details: - Name: Md Noman Shahriar - Country: Bangladesh - Email: [redacted] - ClickBank ID: n8356 I would appreciate it if you could reassess my account and provide further details. Thank you. Best Regards, Md Noman Shahriar

Hi Team, I would like to report that my account with the ID sid590 has been suspended even though no policies were breached. The message received states: "Your ClickBank account has been suspended. After reviewing your ClickBank account, we have concerns about your account activity. If you received a request to provide ID verification, please follow the instructions provided via email." I am unable to promote products under my ID sid590, but can do so through a new nickname. My main promotional platforms are my Youtube Channel and paid ads: [redacted]. As for identity verification, I have attached a copy of my passport for your review. Kindly reinstate my account as I believe this is an error on the backend.

Hello, I recently bought the "Millionaire Mindset" and "Manifestation Magic" Energy Orbiting Audio Programme through PayPal, which directed me to your platform at ClickBank. The order number is XP[redacted][redacted], with receipt number FQ292U94Z under the name Helen Wingrave. I made the purchase on my Android phone, but the page disappeared during download. I tried to go back, but the information was lost. I managed to retrieve the details from my PayPal account. Unfortunately, the verification code was sent to an old email address that is no longer active. I informed your chat support last week and provided my current email address used for the past 5 years. My correct email is [redacted] PayPal has the correct information, and I completed everything there. I am requesting access to the program I purchased. Please contact me at +44 [redacted] or email me at [redacted] The PayPal account I used belongs to ULTIMATE LIFE COACH. Thank you.

For over a year, I have been experiencing ongoing issues with the Clickbank payment page. Despite being a customer for more than 12 months, I continuously receive a "payment rejected" message and have not been able to resolve this with customer service. The responses I receive from Clickbank are always generic and unhelpful. When I reached out to the USA support, they were unable to assist me, leaving me frustrated. I have sent multiple detailed messages to both Clickbank customer service and payment support, but they have stopped responding to me. I have a history of successful transactions with Clickbank before April [redacted], so I am confused by the current situation. If Clickbank suspects fraudulent activity from me, I wish they would address it directly rather than ignoring my concerns.

Hello, I recently purchased Passive Profit Pages from ClickBank on August 4th, but I am extremely dissatisfied with both the product and customer service. I filed a complaint with ClickBank's customer care team, and they informed me that the owner's team would contact me within 48 hours, but I have not received any response yet. It seems that no one is benefitting from this software, and it appears to be a scam. I am disappointed by the lack of communication from ClickBank regarding my concerns. This experience has made me lose faith in digital products like this one, and I will not be recommending ClickBank products to anyone in the future. The promises made by the owner to provide a refund if the customer is not satisfied seem to be false, especially since customer care is not addressing my issue. I have attached all the relevant documents related to the product. I urgently need a resolution, or I will have to resort to creating content exposing Passive Profit Pages as a fraudulent product. It is important to warn others not to promote or purchase this product.

I ordered Leptitox and was informed it would ship in three days. After waiting ten days with no shipment, I called to cancel. Surprisingly, it shipped only after my call. I received the order, refused it, and it was returned. Leptitox confirmed receiving the return in April. They issued a refund to PayPal, which was later returned. My credit card company refunded $[redacted].39, the amount charged from my card when ClickBank did not respond. I am missing $32.75 from my PayPal account. Despite filing a BBB complaint, there has been no response. I have provided proof from my PayPal receipt showing I was only refunded $[redacted].64, not the $[redacted].39 owed. While $32.75 may seem insignificant, it is about the principle. I have tried contacting ClickBank with no success, receiving fake names, phone numbers, and email addresses. I am disappointed with this experience.

I have placed multiple orders through ClickBank and have paid for them. ClickBank is now instructing me to contact the company directly, but the email address provided by ClickBank is invalid. I tried using the email on my order form, which also did not work. My credit card is from Tesco, but they mentioned that it is my responsibility since I refused the delivery. I attempted to cancel the order, but the goods were still shipped. To avoid this, I rejected the delivery and have confirmation from Royal Mail that the items were returned. However, it has been four months, and I have not received my refund of £[redacted].82. I am disabled and rely on this money. Additionally, I have been scammed and hacked, but Tesco bank has not refunded me for that either.

I have only received confirmation of my refund request through ticket number [redacted]. Despite numerous emails I have sent, they have all been ignored. I am now considering seeking assistance from the Human Rights Institution. I am disappointed by the way my issue has been handled; it feels inhumane, and I feel deceived. I purchased an offer online from Sqribble for $19.43, which later required an upgrade. Subsequently, I was also charged $86.33 for the professional edition without authorization. This is unacceptable. My refund requests have gone unanswered, leading me to consider legal action. This lack of proper business conduct is unacceptable and sets a bad precedent. I kindly ask for help in resolving this matter.

I have been an affiliate for some time now. As soon as I finally made my first sales and decided to request payment to earn money online, you terminated my account. I am super disappointed and have no idea why you would do that. It worked fine until I entered my information. I have worked very hard to achieve this, and you just took it all away.

I have been a ClickBank (CB) affiliate for many years, though inactive recently. Upon trying to log in, I received a "Service Temporarily Unavailable" message. Contacting CB's customer support led me to email them, to which I have not received a response after several weeks. Turning to their live chat, I was advised to switch browsers, which temporarily solved the issue until it reappeared. Now, the chat icon is missing, hindering my ability to seek tech support. I am left at a standstill and seeking suggestions on how to proceed.

I would like to inquire about the cancellation policy for recent purchases I made. Initially, I bought one product, but subsequently, I was presented with multiple upsell offers, ending up acquiring a total of five items. Unfortunately, the seller has been unwell for approximately a week and hasn't been able to offer any assistance. It's been 11 days since the purchase, leaving me only 19 days within a presumed 30-day return/cancellation period. Given the tight timeline and the challenges I am facing, I wonder if an extension is possible. Alternatively, I am contemplating reaching out to the seller to discuss the matter and possibly arrange for an extension. Should this not be feasible, I am considering canceling the current purchases and revisiting them when the seller is available to provide the necessary support.

I am an 88-year-old disabled veteran and believe I may have been scammed by a customer. His name is Nicholas, with no last name, and his phone number is [redacted]. His email is [redacted] He took money from my cryptocurrency account without my knowledge. He claimed he put it in Click Bank for interest. When I inquired, he said he'd withdraw it on Dec 26th. Despite his Indian background, he claimed his last name was Johnson. He works for Premium Tech Support in Oklahoma. He mentioned his Click Bank account was hacked, causing a loss of $40,[redacted]. I've attempted to seek help from law enforcement, but they required more information. Could you confirm if hacking is common with Click Bank and if you deal with cryptocurrencies like Bitcoin, Ethereum, and XRP? Apologies for the mix of uppercase and lowercase letters; I have vision issues. Kindly assist in providing his full name and verifying if his account was hacked. I appreciate your support. Anthony J Pallotta from Stoneham, Massachusetts.