CNN Customer Service Issues

Leave Joy Reid alone. It is her alienated right and freedom of speech to express her views on homosexuality. Many people have similar sentiments, whether they articulate them or not. Instead of focusing on Joy, consider holding Donald Trump accountable for his actions, such as his inappropriate behaviors toward women and tax evasion. Everyone has the right to voice their thoughts and evolve their opinions over time as societal norms shift. The real concerns should be addressing serious crimes against democracy and ensuring national security, rather than targeting a skilled commentator like Joy. People evolve, change opinions, and it's essential to remind critics and hypocrites to focus on more significant issues.

If CNN cancels "Roseanne," I will stop watching CNN for good! I enjoyed watching "Roseanne" every time it was on my TV. Perhaps if they had cast a black actor to play her daughter's husband, people would have understood better. I don't believe Roseanne was disrespecting African American people. Until they put some kind of "Roseanne" sitcoms back on air, I will stop watching CNN and inform all my friends. I have a lot of friends! I prefer not to disclose my name. - J.D. Keller in Mascoutah, Illinois at Aperion Care Center. Concerned.

I appreciate the coverage of the children at the border and the challenges they face reuniting with their parents. It would be beneficial to hear daily updates on how the global community is responding to this issue. There must be other countries shocked by the treatment of these children and their asylum-seeking parents. Instead of just focusing on the parents' potential criminality, it would be enlightening to learn more about their backgrounds and motivations for seeking refuge in the US. Understanding if they were unwanted in their home countries and what led them to flee would provide insight into their ability to contribute positively to society. - Jinny A. Los Lunas, NM

I have watched CNN News for years because of your fairness and full coverage of specific topics overall. Your reporting on how dangerous Russia is to us was not important during our former president's time in office. In fact, our former president sold an interest in our uranium to Putin. You must report all information dealing with a particular subject in full, not just a piece of it. Obama also acted as a friend to Putin. The difference between Obama and Trump is that Trump has not sold a piece of America to Russia. You must be fair in reporting the whole truth from [redacted] until today, including all that has transpired between both administrations dealing with Russia and their interference in our nation's affairs. Thank you.

Dear Sir, My name is Ahmed. I am 28-years-old and single. My English is not good, but I will try my level best to convey my message. Firstly, I would like it to be private. When I was born, I had some complications during my birth. From class 1 to class 6, I failed many times, and my father instructed my teachers to discipline me as they saw fit because I was struggling to learn. From 8 am to 1 pm, the teachers punished me with various methods like using rubber pipes, sticks, and slaps. This continued for 7 to 8 years. I was a chubby child, and even now, everybody teases and makes fun of me in school. The teasing has persisted from age 5 to 28. My parents would insult me in front of others regularly and blame me for any issues at home. When I was in 10th grade, our neighbor had a new baby boy who they practically pushed on us. If the baby complained to my mom about anything, she would scold and hit me because of it. From the age of 15, the boy started playing games to antagonize me, fueling a narrative that I had no place in my own home. This period of my life was the most difficult, enduring daily games and constant humiliation in front of my parents, often resulting in physical abuse. At 25, I was diagnosed with a learning disability and attention disorder, which explains my struggles to remain calm when faced with conflict. It feels like a physical blow whenever someone says something hurtful now. These experiences have caused me to cry for years. My relatives have taken advantage of my situation, further contributing to my distress and feelings of being underestimated. I am desperate for help. I have reached out to many sources over the past 20+ days but to no avail. Can you please tell me if you are willing to assist me, or am I just wasting my time?

I saw Acosta making his usual TV appearance, attempting to provoke Mrs. Sanders to say, “the media is not the enemy of the people.” I have been unable to reach a live person on the phone, and what I have to convey I wouldn’t express to a woman. My message is directed at Acosta and his TV behavior. I believe he is already aware, but his stubbornness clouds his understanding. Please pass this on to him instead of deleting it. I want him to see or hear the following: He lacks class, is a show-off, and exhibits narcissistic traits. In simpler terms, he is an unpleasant individual whom I wouldn't mind encountering. This is not a threat but merely a desire to meet him. However, as I do not frequent his area, I hope someone can inform him of the widespread disdain towards him. I am grateful to switch back to Fox News with a click of the remote. Robert H. Lewis Lewis & Ellis, Attorneys Nashville, TN

I've been a cast member at Walt Disney World for 2 1/2 years. After becoming disabled, Social Security, ADA, and Disney's Health Services confirmed this. Instead of accommodating me, they offered me a food service or custodial full-time role. They mentioned that if I refuse, I may face separation (termination). As a highly-educated retired college professor with 20 years of teaching background, it feels unjust. Despite my flawless record, positive guest feedback, and dedication, I've been denied any advancement opportunities. This situation appears unfair, possibly even unlawful.

I used to rely on CNN for the latest news, especially during 9/11. However, I've noticed a shift in their reporting. The political analysts now seem to inject their opinions, which lean heavily toward the left, rather than reporting the news objectively. This departure from balanced reporting is disappointing, and I've stopped watching CNN as a result. I hope CNN can return to its roots of unbiased reporting, challenging Fox News in the process. It's important for all viewers, including Independents like me, to have access to news that is presented without bias. True, honest reporting would likely increase CNN's ratings among Independents and all Americans. News should be delivered as events unfold, without any agenda or influence shaping the narrative.

Dear CNN, I am concerned about the use of Gadolinium-based contrast solutions in MRI testing causing health problems. These solutions contain metal, specifically Gadolinium, which is meant to be eliminated through the bladder after use. However, the metal remains in the bloodstream and accumulates in the brain, joints, and organs, leading to symptoms like headaches and joint pain. I believe medical facilities must give patients full written disclosure about these risks before administering the drug and obtain informed consent forms. Patients should be informed well in advance of the test date to make a decision. There are several issues to address: 1) Are patients fully informed of the risks before receiving the drug? 2) Is there evidence that the metal can be eliminated from the body? 3) Why has the US not taken action when Europe and Asia have restricted its use? As a member of an HMO, I received this drug without prior information, and my provider has not addressed my concerns or offered any testing or assistance. I had to seek an outside diagnosis, which confirmed metal retention. The FDA should prioritize patient safety above all. - A Concerned Citizen

I recently reached out to CNN through their comment line via email to express my gratitude for the exceptional programming they offer during these challenging times. As a loyal Canadian viewer, I wanted to ensure that my appreciation was conveyed. While I understand that it may take some time to process, I am eagerly awaiting confirmation that my emails were received. Despite my attempts to visit CNN's studio while in New York, I hope my message will eventually reach the right people. Your prompt attention to this matter would be greatly appreciated. Thank you, Neil and Bonnie Travis from Windsor, Ontario, Canada.

For 12 years, I have been attempting to recover my money from the Probation Department in Newark, New Jersey. Despite completing my payments in [redacted], the funds were transferred to the Department of Corrections in [redacted]. The challenge lies in the lack of communication between the two entities' computer systems. This disconnect results in difficulties reconciling fines and restitutions. The situation creates a perpetual imbalance where individuals may overpay due to the disjointed process, transitioning between probation and incarceration. Transparency is lacking, and I possess evidence, including a letter from the office of Governor Chris Christie, acknowledging the corruption. I am seeking reimbursement of $1,[redacted].00 plus 12 years of accrued interest promptly.

I am receiving targeted advertisements from Livenet for Neptune Cremation Society, which I find offensive. The opt-out option on the advertisements is not working. I wish to be excluded from this and any other targeted advertising. I have been a subscriber to CNN Breaking News for many years, but if this issue persists, I will unsubscribe and mark it as spam. I share my computer with others and do not want my preferences shared with the entire household, nor do I want their preferences shared without their consent. My email address is [redacted] I prefer not to provide additional personal information to avoid being added to mailing lists. Please remove me from your mailing lists, except for valuable alerts. Thank you.

I am reaching out for assistance regarding my situation after dedicating 35 years to the Saudi Mission at the UN. My employment was terminated last year, and despite requesting a statement of earnings for the period of Jan-Oct [redacted], I have been denied. Throughout my service, I received this statement annually without issue. The termination occurred without any end of service indemnity, and the mission claims my contract is non-existent, which included a one-month indemnity for each year of service. I have diligently paid my Social Security throughout these years and faced penalties due to the lack of documentation to provide the IRS and Social Security. At 70 years old, I urgently need to resolve this matter with the Social Security Dept. As a US citizen, I kindly request assistance from CNN to address this issue with the UN and the Saudi Mission to the UN to obtain this essential document. Thank you for your anticipated support. - Samiha Alayan

I recently purchased a phone from Sprint for my daughter which included a guard and warranty. Unfortunately, the guard broke after 2 days. When I visited the store to get it fixed, I encountered a manager who was unhelpful and rude. Despite pointing out discrepancies in the pricing, he was disrespectful and threatened to call the police on us. Even after contacting Sprint corporate, the situation escalated unnecessarily with the involvement of a third-party vendor called Gage. It is concerning that we are being labeled as a security risk when all we wanted was to address the warranty issue. The whole incident has left me feeling discriminated against and mistreated.

Dear News Staff, I have a crime tip regarding activities involving city elected officials at Wilton Manors city hall. John C. Young, a convicted meth dealer and child pornography user, has been involved in hacking various individuals' devices and posting their private photos online. He received a reduced sentence due to assisting the Wilton Manors Police Department with illegal activities. Young's web username is JCY1978, and he has been linked to numerous child pornography and adult websites. He has exploited his knowledge of hacking to invade privacy and engage in criminal behavior. His actions have led to the arrest of individuals shopping at local stores by providing manipulated surveillance footage. It is essential to expose this hacker's activities and ensure he faces legal consequences.

I am the copyright holder and original author of the intellectual property for All Lives Matter, Black Lives Matter, and Blue Lives Matter. I request that you cease and desist from using any Black Lives Matter content without verifying with me first, including for organizations and spokespersons. I do not have websites, co-founders, or affiliated organizations. Please help prevent fraud. Any inquiries related to BLM should come directly to me. I was present in Sanford for the entire Trayvon Martin trial in [redacted] and documented it extensively, establishing my ownership of the Lives Matter concept. My work is registered with the US Copyright Office on a zip drive. My All Lives Matter sermon forms the basis of the system, with subsets like BLM and BLLM. Any donations for BLM should be sent to my designated receiver at WESTA.ORG within the West Angeles COGIC Church. Please only promote authentic BLM events and do not misappropriate funds or disseminate my work without written consent. Thank you for respecting my rights and promoting justice, truth, and peace. Sincerely, The Missionary Ms. Range, ALM & BLM.IPO©.

I am puzzled by the discussion on Don Lemon's show, particularly regarding African Americans taking offense to Howard Schultz's statement about not seeing color. Shouldn't we, as encouraged by Dr. King, judge individuals by their character rather than skin color? Howard Schultz seemed apologetic, shared his company's initiatives against intolerance, and spoke of his non-discriminatory actions. My own diverse experiences as an eye doctor for 30 years and involvement in promoting Dr. King's monument reflect my belief in being color blind. The reaction on the show left me feeling misunderstood, as if being color blind equates to racism. I am open to learning more to foster understanding. The call for others to "see our blackness" perplexes me as someone who embraces people from all backgrounds. Dialogue and education are key to addressing these sensitivities. Looking forward to hearing your thoughts. - Mark G. (CNN Enthusiast)

My brother passed away on January 08, [redacted] without insurance, leaving his children unable to afford a proper burial. I covered the funeral costs on my credit card. Trying to access the funds in his DIRECTEXPRESS COMERICA BANK account through Social Security, I faced a bureaucratic runaround. Social Security directed me to the bank, who required a Creditors Refusal letter from the probate office. They insisted on a bank statement from DIRECTEXPRESS, which they refused to provide. When I reached out to DIRECTEXPRESS for assistance, they claimed they couldn't help due to my brother's passing. The lack of cooperation between the bank and Social Security left me without a solution. I hope for an investigation into this issue to understand why funds are withheld from bereaved relatives despite following the appropriate procedures, as well as clarity on what happens to the money if it remains unreleased.

I am experiencing difficulties with the current rules in NBA and NFL games. I believe when a team calls a timeout, only that team should be allowed to rest and strategize, not both teams. Referees should enforce this properly. Additionally, in NFL, helmet-to-helmet hits are not consistently penalized, affecting the fairness of the games. The rules need to be adjusted to ensure the integrity of the sports. I hope to bring these issues to the attention of the league commissioners, Adam Silver for NBA and Rodger Goodell for NFL, in order to enhance the excitement and fairness of the games. Thank you for your assistance. My name is Jason Peterson.

My name is Dean S. My phone number is [redacted]. Email address is [redacted]. I believe there is a tracking device under my scalp implanted by the government. It was discovered during an MRI procedure which caused discomfort. I have medical documentation and evidence of unauthorized cameras in my home, including bathrooms. I suspect I am part of a test involving electromagnetic pulse weapons without my consent. Recent incidents of chest discomfort led me to seek professional assistance. I have arranged for an inspection by an ex CIA professional. I have detailed records of these events and I am concerned. Please contact me promptly for further details. Thank you, Dean S.