Bitcoin.com Customer Service Issues

Yesterday morning, I sent $50 to account number 3JLGbg5DY2yZQ2MnVqDLNnUJGYjHw6LnQ. The recipient texted me that the money is not in their account. I have tried contacting you multiple times without success. Please investigate why the money has not shown in the account. I received a confirmation on my phone and an email at [redacted] If a refund is issued, I would appreciate guidance on the process. Thank you, R. Aranibar.

I fell for a phone scam recently. The scammer manipulated me into withdrawing money from my bank accounts and credit card for bitcoin purchase through a coinhub bitcoin ATM. I lost $4,[redacted] in this fraud. TD Bank advised me to contact bitcoin for a refund. I have a text receipt with transaction details and a QR code for the bitcoin wallet where the money was sent. How can I recover my lost funds?

I've encountered a significant issue with Bitcoin. I have been mining Bitcoin and transferring it to a Bitcoin wallet, but I haven't received my funds or seen the cryptocurrency. This problem has persisted for quite some time, and I have been unsuccessful in finding assistance to address it. Luckily, I have evidence in the form of screenshots showing the mining and transfer to the wallet. I am keen to resolve this issue promptly so that I can access the funds and cryptocurrency that are rightfully mine. This appears to be a misunderstanding that needs urgent resolution.

I seem to be having some trouble with my payout. The amount showing is not correct, it's displaying 36,[redacted] which seems like an error. It's my first time trying to receive a payout, and I might be making a mistake. Additionally, there's a time limit mentioned, and I don't want to miss out on it. When I click on the payment link, there's a language selection tab blocking it. It's frustrating because this payout is important for me, and it could really make a difference in my life. My name is Terry Ray Lyman.

I have already documented the situation. I paid £[redacted] in bitcoin, then they requested £[redacted], which I also paid. However, I haven't received any further communication from them. I have been attempting to contact someone regarding this matter. I simply want a refund of my money or the profits it has generated. This situation is causing me a lot of distress because I had to borrow money to invest £[redacted] in bitcoin and now have to repay that loan. I am unsure of what steps to take next. I have been advised to escalate this to a newspaper as I have made no progress on resolving this issue.

I am concerned that a person in Los Angeles, California may have accessed my Bitcoin account and taken a significant amount of money, approximately 6 trillion dollars. The individual is associated with Woodforest Bank. I am seeking assistance to recover the stolen funds. My name is Mark J. Heuer, with SSN [redacted]-86-[redacted] and DOB 07/14/[redacted]. The suspect may go by the name Jeff or pappylo. He threatened to take the rest of my money. I managed to stop a transaction transferring most of my funds to Woodforest Bank, but he canceled it. I urgently need help in resolving this issue and preventing further unauthorized transactions. Thank you for your assistance in advance.

I had $50 deducted from my bank account to send to a friend in Ukraine. He provided me with a link to send the funds, which I did. I was informed to wait until 4/24 for the transaction to be completed. Today is the day, but my friend has not received the money. In my bitcoin account, I see a balance of $41.68. It is prompting me to deposit more, even though I already sent the initial amount. How can I ensure that the money is successfully sent to my friend? I shared the link he provided, but I am unsure if he needs to take any action on his end to access the funds. Please provide guidance promptly.

On April 26, [redacted], after 2:00 PM, I sent $[redacted] via Bitcoin to a recipient who did not receive the funds in their wallet. I reached out to 1-[redacted] for support through text, but did not receive a response despite also emailing them. The recipient confirmed they had no record of the transaction, whereas I possess a Bitcoin transaction receipt confirming the $[redacted] transfer.

I am deeply concerned as I realize there is $5,[redacted] missing that I believe is trapped in the Bitcoin system, making me feel like a victim of a scam. Despite my disability, I was deceived by someone pretending to be from Bank of America who instructed me to transfer $5,[redacted] to a Bitcoin ATM. They tricked me into providing personal information like ID card and social security number, leading me to suspect they have accessed my funds. Being unfamiliar with identity theft, I seek guidance on how to proceed. I am upset and seek assistance in recovering my money and wonder if there is any protection in the Bitcoin system. I hope with the details I have, this fraudulent activity can be traced and reversed. If there is any insurance or fraud protection in place, kindly assist me in addressing this issue.

Hello, respected sir, I am Dr. Aparna Debbarma from Tripura, Agartala. Yesterday, I came across a Bitcoin group advertisement on Telegram promising to double money. Intrigued, I messaged an investor named Vijay Kumar. Initially investing [redacted] via Google Pay, I ended up sending additional amounts as per his requests. Confused by the escalating demands for more money for charges like GST and return tax, I realized I had lost around [redacted]. Feeling like a fool, I seek advice on how to retrieve my hard-earned money and punish those responsible. I have all conversations and details of Vijay Kumar from Maharashtra and request your help in getting my money back.

I reached out to Bitcoin customer support for assistance and was redirected to a representative who asked me some questions. After being passed on to another person, I was informed that I needed to send cash to transfer my Bitcoin, which raised concerns. Despite my protest, I had to borrow $6,[redacted] from a friend. I sent $4,[redacted] to MCB in New York and later sent an additional $2,[redacted]. I was then informed that I needed to send the full $6,[redacted] in a single transaction to complete the transfer. Despite my objections, I was told there were no other options. When I inquired about settling for less or using a credit card, I received the same response—another $6,[redacted] was required. I feel misled and unsure about the rules. I am in a difficult situation with my friend who lent me the money. I seek prompt assistance. Thank you, Stephen J B. Email: [redacted], Phone: [redacted]. Date: 5-16-23, 2:50 PM.

I purchased bitcoins and transferred them to my digital wealth market account. I have spent over $[redacted], and now I am trying to withdraw the funds, but the payment is still pending. I fear I may have been scammed as it has been a week with no progress. I am seeking assistance on how to handle this situation and potentially retrieve my missing funds. I possess evidence of all transactions. Please reach out to me at your earliest convenience as I am desperate to resolve this issue. Thank you.

I have experience sending money through Cashapp successfully in the past. Recently, when attempting to send funds, I received an error message stating that the transfer was declined by my bank. After visiting my bank and consulting with the bank manager, my account was confirmed to be in good standing. Despite this, I am still unable to proceed with the transfer. I urgently need to send the money by tomorrow. Can anyone provide insight into why this issue may be occurring? Your prompt assistance is greatly appreciated. Thank you, Sheri Snitker.

I purchased $10 worth of coins on the Cash App, and a man offered to help me by adding other people's Cash App information, claiming it would work. I only invested $10 and now I'm worried. I'm seeking assistance in removing those names and figuring out if I will get my money back. I am really struggling financially and any help would be appreciated. My name is Chiquita M., and my phone number is [redacted]. If anyone can help me with this, please get in touch. Thank you for your assistance.

I have created a new cryptocurrency and believe the Bitcoin team could further develop it. I am interested in offering my project to them. I believe my project could aid Bitcoin in establishing a stronger presence in the market as new cryptocurrencies emerge. While Bitcoin is currently stable, introducing new currencies may help secure its long-term position against the growing competition. I share this viewpoint because I believe cryptocurrencies are the future, and Bitcoin is a key player. To ensure its success in the future, strategic steps need to be taken, and individuals like myself can offer valuable assistance.

Someone used my PayPal account to charge $1,[redacted].91 to your business. The transaction number is 46YTR[redacted]-[redacted]. An agent or somebody from your company can contact me regarding this unauthorized charge. The last digit on my card is [redacted], and my name is Elaine Juancho. Please reach out to me at 1[redacted]. I will be reporting this to the authorities as I have all the necessary information, including the location of the transaction. I expect your company to take responsibility for refunding my money. Kindly get in touch with me to resolve this matter. Thank you.

I recently used my Cash App account to purchase stocks with Bitcoin. I was assisted by a representative who claimed to work for Bitcoin, but after completing the process, I did not receive the promised outcome. I suspect I may have been scammed. My name on Cash App is Loveless, and my account is Bluemoneyink. I rely on Supplemental Security Income (SSI) as my only source of income, and I'm worried about any potential impact this situation may have. I have attempted to cash out and sell the stocks back, but I have encountered difficulties in doing so. Any assistance would be greatly appreciated.

I'm uncertain if my messages are going through. I want to reiterate that earlier today, I fell victim to a scam where I purchased $[redacted] in bitcoin unwillingly. I would like a refund for this amount. I possess all the necessary receipt numbers and the QR code. Being an older individual, this $[redacted] holds significant value to me. I am hopeful that you can provide assistance promptly. Kindly contact me or respond to this message with guidance on how to proceed. Thank you.

Hello, I need assistance with a dispute. The merchant failed to send me my merchandise even after I paid $[redacted]. Additionally, the merchant requested an additional $24, which I refused to pay. I asked for a refund, but the merchant has not returned my money. I made this transaction using Bitcoin on my Cash App account with my Cash App card. I have not received my refund yet, and I am seeking help in resolving this issue.

I was recently contacted by someone claiming to be from Blockchain, saying I have a dormant bitcoin account from 7 years ago worth approximately £90,[redacted]. I tried to reopen it through Wize, but my account got suspended, and I paid them £[redacted]. Now they are investigating for 10 to 15 days. They suggested trying Coinbase, and after paying £[redacted], that money was sent to someone else. I am feeling wary of this situation and worried about potential fraud with my bank details out there. I even went as far as cancelling my passport on police advice. I am unsure if this is a scam. Can someone provide me with proof that this is legitimate? Any help would be greatly appreciated. Thank you, H. B.