Tinder is a popular mobile dating app that is used worldwide. It is estimated that over 50 million people use Tinder each month, which means that the company gets a lot of customer service requests each and every day.
It is important to note that Tinder does not provide phone-based customer service. Individuals who are having issues with the are advised to use Tinder's support center. If they are not able to resolve their issue, they will either need to work with the third-party app merchant from which they downloaded the app, or contact the company through an online support request.
People contact Tinder customer support for a range of reasons, including:
There are several things that you can do to help ensure your customer service request is handled quickly and professionally:
Users of the service are generally unhappy about the fact that it is impossible to reach Tinder by phone. Consumers generally like to resolve their issues in real-time and the lack of phone-based customer support is upsetting. As for the quality of customer support provided, some users are happy and others aren't. Some users, for example, claim that it takes Tinder a long time to respond to requests for help.
Because Tinder is a mobile service, Tinder customer service representatives can address most issues, including troubleshooting, technical support, researching billing issues, addressing inappropriate user behavior and resolving hacked accounts or cases of identity theft.
The app is often downloaded through third-party stores such as Apple and Google Play. In many cases, users will be directed to contact Google or Apple to resolve billing concerns or other technical issues. Tinder also cannot resolve incompatibilities between devices and the app: An agent may be able to suggest a workaround, but you may need to use a different device or contact the device manufacturer to find out how to address the problem.
Customer service representatives are not mediators or referees: If you have a problem with someone you've connected with on Tinder and that individual has not violated community standards or done something illegal, you may find that Tinder cannot help you. You'll have to resolve the situation yourself.It goes without saying that if you feel that you are potentially in danger, you should contact law enforcement in your area.
If you have contacted Tinder and are unhappy with the response you received, don't give up. You may still be able to get an answer to your question or have your issue addressed appropriately.
You came here to see Tinder's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Tinder agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Tinder anyways and help you with your issue. Over the last 18 months, 8,388 customers like you have come in search of a phone number for Tinder and helped us confirm they don't have one. Common reasons that people try to call Tinder customer support department include Problem With the App, Disabled Account, Recover Account, Refund, Banned Account and other customer service issues. Rather than trying to call Tinder first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or facebook or twitter. Unfortunately, right now Tinder doesn't have any phone numbers. It's not always clear what is the best way to talk to Tinder representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Tinder, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Tinder customers like yourself.
GetHuman does not provide call center services or customer support operations for Tinder. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tinder. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.