Does Time Magazine offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10:30pm, Sat 9am-7pm EST.The least busy day is Saturday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 13 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Time Magazine below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Time Magazine phone number to document the phone system.
Here is how our research team describes the way the Time Magazine phone system greets you: To order a new subscription, just say, "I want to order," or enter your 10-digit account number.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say, "I can't find it," then press 0.
Below are some clips we've found from Time Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the Time Magazine customer service system. If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters t I m.
On your billing or renewal statement, it's the first ten numbers following the letters t I m.
If you need a minute to get your magazine or find the number, just say hang on, and I'll wait for you.
If you can't find the number, say, I can't find it. Please say or"
Excerpt from a call with Time Magazine
Saturday, January 13, 2024 5:06 PM
What are the hours and when should I call?
Time Magazine operates the call center for this 800-843-8463 phone number Mon-Fri 8am-10:30pm, Sat 9am-7pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 178 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Time Magazine call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Time Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Time Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Time Magazine is Saturday.The most busy day to call is Monday, which averages 131% more phone calls by comparison.Again, this is based on a sample of 178 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
To change your address on your Time Magazine subscription, first, go to the Time Magazine website. Scroll down to the footer of the home page and click the Customer Service link. Login on the next page. After logging in, look for the "Account Information" link and click it. Next, look for your personal information like your name and address. Next to that information, click the "Edit Personal Information" link. Click that link, enter your new address and then click "Apply Changes".
Click the link above to get answers to just about any Time Magazine customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Time Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription payment inquiry: "I sent it in a check, but it hasn't made it to you all yet."
- From a call lasting 12m 1s , Oct 29, 2024 7:40 PM
Inquire about magazine version: "I wonder if they still have those magazines or what I need to do to change for the other version."
- From a call lasting 10m 9s , Oct 3, 2024 6:19 PM
Pitching a story: "I'm looking to give an article."
- From a call lasting 5m 58s , Sep 25, 2024 2:07 PM
Change of address: "I would like to request a change of address, please."
- From a call lasting 9m 4s , Sep 24, 2024 11:28 PM
Information about why customers call Time Magazine is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Time Magazine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Time Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Time Magazine agent. This phone number is Time Magazine's best phone number because 20,016 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-843-8463 include Account Access, Track a Delivery, Missing Delivery, Trouble With the App, Refund a Charge and other customer service issues. The Time Magazine call center that you call into has employees from Westlake, TX / Philippines and is open Mon-Fri 8am-10:30pm, Sat 9am-7pm ET according to customers. In total, Time Magazine has 1 phone number. It's not always clear what is the best way to talk to Time Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Time Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Time Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.