Does St. Jude Medical, Inc. offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for St. Jude Medical, Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this St. Jude Medical, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from St. Jude Medical, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Abbott, formerly St. Jude Medical.
If you know the first and last name of the person you wish to speak with, please press one to use our voice enabled directory.
To place an order or to check on an order, press two."
Excerpt from a call with St. Jude Medical, Inc.
Thursday, June 20, 2024 5:36 PM
After you press 3
"If you need technical or clinical support, press three.
If you are calling to request a for technical support for all capital equipment technologies, such as EP Workmate, N Site Velocity System, the Illumion system, ViewMate z, Vantage View, or MediGuide systems, press one."
Excerpt from a call with St. Jude Medical, Inc.
Thursday, June 20, 2024 5:36 PM
What are the hours and when should I call?
St. Jude Medical, Inc. operates the call center for this 800-328-9634 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 135 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the St. Jude Medical, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this St. Jude Medical, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like St. Jude Medical, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call St. Jude Medical, Inc. is Sunday.The most busy day to call is Friday, which averages 800% more phone calls by comparison.Again, this is based on a sample of 135 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
St. Jude Medical, Inc. has a rich history rooted in the advancement of medical technology. Founded in 1976, the company initially focused on developing bi-leaflet mechanical heart valves. Over the years, St. Jude Medical expanded its horizons and became a global leader in innovative medical solutions. Their breakthrough achievements include the first digital heart valve, the introduction of implantable pacemakers and defibrillators, and pioneering technologies like deep brain stimulation for Parkinson's disease. In 2016, the company merged with Abbott Laboratories to further enhance its impact. Throughout its history, St. Jude Medical has been committed to advancing patient care and improving outcomes through groundbreaking technologies, making it a trusted name in the medical device industry.
The headquarters of St. Jude Medical, Inc. is located in St. Paul, Minnesota, United States. St. Paul is the capital of Minnesota and is situated in the northern part of the state. It is often referred to as the "Twin Cities" along with neighboring Minneapolis. St. Jude Medical, Inc. has chosen this strategic location to establish its main administrative and corporate hub, allowing for easy access to key business resources and talent. Being located in a vibrant metropolitan area, the St. Paul headquarters benefits from favorable transportation connections and a bustling healthcare community.
St. Jude Medical, Inc. offers a wide range of innovative medical devices and solutions focused on advancing patient care and improving lives. Our product portfolio includes cutting-edge technology for cardiovascular, neurological, and chronic pain management. For cardiovascular intervention, we provide cardiac rhythm management devices such as pacemakers, implantable defibrillators, and cardiac resynchronization therapy systems. Additionally, we offer products for structural heart interventions, including heart valve replacements and closure devices for congenital heart defects. In the field of neuromodulation, we provide spinal cord stimulation systems for chronic pain management. St. Jude Medical, Inc. is committed to developing breakthrough products to meet the evolving needs of healthcare professionals and patients worldwide.
Click the link above to get answers to just about any St. Jude Medical, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call St. Jude Medical, Inc. is extracted from issues that customers have reported to GetHuman.
This is St. Jude Medical, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a St. Jude Medical, Inc. agent. This phone number is St. Jude Medical, Inc.'s best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-328-9634 include and other customer service issues. Rather than trying to call St. Jude Medical, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, St. Jude Medical, Inc. has 1 phone number. It's not always clear what is the best way to talk to St. Jude Medical, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for St. Jude Medical, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like St. Jude Medical, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.