A:Calling this Sol Republic number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Sol Republic for you.
Q:
Does Sol Republic offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 830am-7pm ET.The least busy day is Tuesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Sol Republic below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Sol Republic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Sol Republic number should go right to a real human being
In fact, much of this information on this page is superfluous because this Sol Republic phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Sol Republic operates the call center for this 877-400-0310 phone number Mon-Fri 830am-7pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Sol Republic call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sol Republic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sol Republic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sol Republic is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Sol Republic is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sol Republic staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Sol Republic
If you have time to do a bit of reading before you call Sol Republic, we recommend you read over some of our problem-specific articles.
Sol Republic is a renowned audio company that specializes in creating high-quality headphones, speakers, and audio accessories. Founded in 2011, Sol Republic is dedicated to delivering exceptional sound and style to its customers. With a focus on innovation and durability, Sol Republic has gained popularity among music enthusiasts and professionals worldwide.
The company is known for combining immersive sound performance with sleek, trendy designs, allowing users to enjoy their favorite music in style. Sol Republic offers a diverse range of products, including wireless headphones, wired earbuds, portable speakers, and customizable headbands. Whether one is looking for professional-grade audio gear or a stylish accessory, Sol Republic strives to cater to different preferences and needs.
With a strong commitment to audio excellence, Sol Republic continues to push boundaries in the audio industry, providing an exceptional listening experience for customers of all kinds.
Sol Republic has a hassle-free return policy for their customers. If you are unsatisfied with your purchase or if there is a defect in the product, you can initiate a return within 30 days of the purchase date. To be eligible for a refund or exchange, the item must be in its original condition and packaging. Simply contact their customer support team to request a return authorization. They will provide you with a prepaid shipping label to send the item back. Once they receive and inspect the product, a refund or replacement will be processed. It is important to note that shipping fees are non-refundable, and the customer is responsible for return shipping costs. Sol Republic strives to ensure customer satisfaction and aims to make the return process as smooth as possible.
Yes, Sol Republic headphones come with a warranty. Our headphones are backed by a one-year limited warranty from the date of purchase. This warranty covers any defects in materials or workmanship under normal use. If you experience any problems with your headphones within the warranty period, we will either repair or replace them free of charge, depending on the extent of the issue. Please note that the warranty does not cover damage caused by improper use, accidents, or unauthorized repairs. To avail of the warranty service, you need to provide proof of purchase, such as a receipt or order confirmation. Our goal is to provide you with high-quality headphones and exceptional customer service, and the warranty ensures your satisfaction with our product.
Click the link above to get answers to just about any Sol Republic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Sol Republic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sol Republic agent. This phone number is Sol Republic's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-400-0310 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Sol Republic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Sol Republic has 1 phone number. It's not always clear what is the best way to talk to Sol Republic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Sol Republic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sol Republic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.