Toll-free·Calls Customer Service·Most popular Segway number
Q:
How do I talk to a live human at Segway?
A:Calling this Segway number should go right to a real human being.
Q:
Does Segway offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 530am-5pm PT.The least busy day is Thursday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Segway phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Segway number should go right to a real human being
In fact, much of this information on this page is superfluous because this Segway phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Segway operates the call center for this 866-473-4929 phone number Mon-Fri 530am-5pm PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 14,784 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Segway phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Segway staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Segway is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 14,784 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Segway
In summation, the best day to call Segway is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Segway number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Segway Customer Service Contacts
There are of course other ways to contact Segway customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Segway provides this option.
Conclusion and closing notes
This is Segway's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Segway agent. This phone number is Segway's best phone number because 88,703 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-473-4929 include and other customer service issues. Rather than trying to call Segway first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Segway has 1 phone number. It's not always clear what is the best way to talk to Segway representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Segway. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Segway. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.