Toll-free · 24 hours, 7 days · Press 2, then wait on line until transferred to a representative. · For the credit department, press 1. For customer service, press 2.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Salomon Sports phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Salomon Sports operates the call center for this 833-230-0292 phone number Mon-Fri 8am-3:30pm MT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 184 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Salomon Sports phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Salomon Sports staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Salomon Sports is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 184 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call Salomon Sports
In summation, the best day to call Salomon Sports is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Salomon Sports staffs the call center well on Monday.
Why Customers Call Salomon Sports
If you have time to do a bit of reading before you call Salomon Sports, we recommend you read over some of our problem-specific articles.
Salomon Sports has a hassle-free return policy for its customers. If you are not completely satisfied with your purchase, you can return it within 30 days of the purchase date. The item must be in its original condition, with all tags and packaging intact. To initiate a return, you can contact their customer service team or visit a Salomon store near you. Online purchases can also be returned via mail. Once your return is received, Salomon will process a refund to your original form of payment within a reasonable time frame. Please note that certain items, such as personalized or customized products, may not be eligible for return. For more information, you can visit their Returns & Exchanges page on their website.
The sizing chart for Salomon Sports footwear can be found on our website. We provide a comprehensive guide to help you select the correct size for your Salomon shoes. Our sizing chart includes both US and EU sizing, along with corresponding measurements in centimeters. To determine your size, you can measure your foot using a ruler or a measuring tape and refer to the chart to find the closest match. It is important to note that fit may vary depending on the specific model, so we recommend trying on the footwear if possible. Additionally, our customer service team is always available to assist with any sizing inquiries and provide personalized recommendations to ensure you find the perfect fit.
Salomon Sports accepts various payment methods to ensure a smooth and convenient checkout experience for our customers. We gladly accept major credit and debit cards, including Visa, MasterCard, and American Express. Additionally, we also support payment via PayPal for added flexibility. Through this range of payment options, customers can choose the method that works best for them, whether it's using their preferred card or utilizing the secure and expedient PayPal platform. Please note that we do not accept cash on delivery or personal checks at this time. With multiple avenues for payment, Salomon Sports aims to provide a hassle-free shopping experience for our valued customers.
Click the link above to get answers to just about any Salomon Sports customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Salomon Sports Customer Service Contacts
There are of course other ways to contact Salomon Sports customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Salomon Sports provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Salomon Sports will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Salomon Sports customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Salomon Sports's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Salomon Sports agent. This phone number is Salomon Sports's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-230-0292 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Salomon Sports first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or chat. In total, Salomon Sports has 2 phone numbers. It's not always clear what is the best way to talk to Salomon Sports representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Salomon Sports. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Salomon Sports. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.