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Salomon Sports Customer FAQ

Top Answers & How-to Guides

What is Salomon Sports's Phone Number?

The question we are asked most often is about how to talk to Salomon Sports customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Salomon Sports Customer Questions

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Product Information

How Do I Get a Replacement Part for My Broken Salomon Product?

Replacing a Salomon apparel or shoe might be an easier task than you think. You only need to have the right information about...
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What is the sizing chart for Salomon Sports footwear?

Salomon Sports provides a detailed sizing chart for their footwear, generally fitting true to size, but individual foot shapes...
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What is the best way to clean and care for Salomon Sports products?

Proper care for Salomon Sports products enhances their lifespan and functionality. Footwear should be cleaned after use, using...
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Returns and Warranty

What is the return policy for Salomon Sports?

Salomon Sports offers a return policy allowing unused and undamaged products to be returned within around thirty days, needing...
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Do you offer a warranty on Salomon Sports products?

Salomon Sports generally provides a warranty covering manufacturing defects for two years from the purchase date. Customers...
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Order and Shipping

How long does shipping take for Salomon Sports orders?

Shipping times for Salomon Sports orders vary by factors like destination and chosen method. Standard US shipping usually takes...
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Do you offer international shipping?

Salomon Sports typically offers international shipping, although the details may differ based on the destination and retailer....
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Can I track my order on the Salomon Sports website?

Yes, tracking your order is possible on the Salomon Sports website. You will receive a confirmation email with a tracking...
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Can I cancel or modify my order after it has been placed?

After placing an order with Salomon Sports, modifications or cancellations depend on the order's status. If unshipped, changes...
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Payments and Promotions

What payment methods does Salomon Sports accept?

Salomon Sports accepts various payment methods, primarily major credit and debit cards like Visa and MasterCard, as well as...
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Are there any discounts or promotions available?

Salomon Sports typically offers various discounts and promotions throughout the year, including seasonal sales and special...
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Are Salomon Sports products available in physical retail stores?

Salomon Sports products are available in various physical retail stores globally, including specialty outdoor retailers and...
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Do you have a loyalty program for frequent customers?

Salomon Sports does not offer a widely advertised loyalty program for frequent shoppers. They do provide promotions and...
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We look to the Salomon Sports issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Salomon Sports issues reported to GetHuman
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