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Salomon Sports Customer FAQ

Top Answers & How-to Guides

What is Salomon Sports's Phone Number?

The question we are asked most often is about how to talk to Salomon Sports customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program for frequent customers?

Yes, Salomon Sports offers a loyalty program for frequent customers. Our loyalty program is designed to reward and appreciate our valued...
Ask any question you have about Salomon Sports customer service, get an answer now.

Replacement Parts

How Do I Get a Replacement Part for My Broken Salomon Product?

Replacing a Salomon apparel or shoe might be an easier task than you think. You only need to have the right information about your...

Return Policy

What is the return policy for Salomon Sports?

Salomon Sports has a hassle-free return policy for its customers. If you are not completely satisfied with your purchase, you can return...

Shipping

How long does shipping take for Salomon Sports orders?

Shipping times for Salomon Sports orders vary depending on the delivery location and shipping method selected. Once an order is placed,...

Payment Methods

What payment methods does Salomon Sports accept?

Salomon Sports accepts various payment methods to ensure a smooth and convenient checkout experience for our customers. We gladly accept...

International Shipping

Do you offer international shipping?

Yes, Salomon Sports offers international shipping. We understand that our products are sought after by customers worldwide, and we...

Order Tracking

Can I track my order on the Salomon Sports website?

Yes, you can easily track your order on the Salomon Sports website. Once your order is shipped, you will receive an email with a tracking...

Sizing Chart

What is the sizing chart for Salomon Sports footwear?

The sizing chart for Salomon Sports footwear can be found on our website. We provide a comprehensive guide to help you select the correct...

Discounts & Promotions

Are there any discounts or promotions available?

Yes, Salomon Sports offers various discounts and promotions throughout the year. Keep an eye out for special holiday sales, seasonal...

Order Modification

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but only if it hasn't already been processed for shipment. To cancel...

Warranty

Do you offer a warranty on Salomon Sports products?

Yes, we offer a warranty on all Salomon Sports products. At Salomon, we are committed to providing our customers with high-quality...

Retail Availability

Are Salomon Sports products available in physical retail stores?

Yes, Salomon Sports products are available in physical retail stores. Salomon has a wide network of authorized retailers around the...

Care Instructions

What is the best way to clean and care for Salomon Sports products?

To clean and care for your Salomon Sports products, follow these simple steps. For shoes, remove excess dirt and mud with a brush....

Loyalty Program

Do you have a loyalty program for frequent customers?

Yes, Salomon Sports offers a loyalty program for frequent customers. Our loyalty program is designed to reward and appreciate our valued...

Help me with my Salomon Sports customer service issue

Ask any question you have about Salomon Sports customer service. We will do our best to get you answers right away.
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