Does Portland Press Herald offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-5pm EST.The least busy day is Friday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Portland Press Herald below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Portland Press Herald phone number to document the phone system.
Here is how our research team describes the way the Portland Press Herald phone system greets you: Classified advertising: press 1. Celebrations and announcements: press 2. Retail advertising: press 3. Circulation and home delivery: press 4. For the newsroom: press 5. For sports: press 6. For human resources: press 7. For accounts payable: press 8. For the operator: press 0. If you know your party's extension, you can enter it now.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at the first menu.
Below are some clips we've found from Portland Press Herald's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Portland Press Herald and Main Sun Telegram, a part of the Maine Today Media family, Maine's largest media company and the main way to get news and deliver advertising.
Please listen carefully to the following options.
For classified advertising such as garage sales and employment, please press one."
Excerpt from a call with Portland Press Herald
Tuesday, March 26, 2024 4:27 PM
The first phone menu
"For the newsroom or to report news in action, please press five.
For sports, please press six. For human resources or job inquiries, please press seven.
For accounts payable or finance department, please press eight.
For all other inquiries, please press zero. If you know extension number of the person you are trying to reach, please enter it now.
Thank you for calling the Portland Press Herald and Maine Sunday Telegram, a part the Maine Today Media family, Maine's largest media company, and the main way to get news and deliver advertising.
Please listen carefully to the following options. For classified advertise such as garage sales and employment, please press one.
For celebrations, announcements, and obituaries, please press two."
Excerpt from a call with Portland Press Herald
Tuesday, August 20, 2024 6:37 PM
What are the hours and when should I call?
Portland Press Herald operates the call center for this 800-442-6036 phone number Mon-Fri 8:30am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Portland Press Herald call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Portland Press Herald phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Portland Press Herald staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Portland Press Herald is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Portland Press Herald is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Portland Press Herald staffs the call center well on Friday.
Why Customers Call Portland Press Herald
If you have time to do a bit of reading before you call Portland Press Herald, we recommend you read over some of our problem-specific articles.
To access archived articles from Portland Press Herald, you can visit our website and search for the article using the search bar or browse through our archives section. You may need to create an account or log in to access certain articles, depending on the subscription level. Alternatively, you can contact our customer service for assistance in accessing specific archived articles.
To access your digital subscription to the Portland Press Herald, you can visit our website and log in using the email address and password you used to create your account. Once logged in, you will have full access to all of our digital content, including articles, videos, and e-newspaper editions. If you encounter any issues with accessing your subscription, please reach out to our customer support team for assistance.
Click the link above to get answers to just about any Portland Press Herald customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Portland Press Herald is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Portland Press Herald customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Portland Press Herald's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Portland Press Herald agent. This phone number is Portland Press Herald's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-442-6036 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Portland Press Herald first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Portland Press Herald has 1 phone number. It's not always clear what is the best way to talk to Portland Press Herald representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Portland Press Herald. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Portland Press Herald. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.