A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for PolicyGo below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this PolicyGo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
What are the hours and when should I call?
PolicyGo operates the call center for this 877-255-2978 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 14,117 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the PolicyGo call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PolicyGo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PolicyGo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call PolicyGo is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 14,117 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call PolicyGo is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PolicyGo staffs the call center well on Monday.
Why Customers Call PolicyGo
If you have time to do a bit of reading before you call PolicyGo, we recommend you read over some of our problem-specific articles.
PolicyGo is an innovative insurance platform that offers users a hassle-free and convenient way to compare and purchase insurance policies online. With PolicyGo, customers can easily browse and compare a wide range of insurance products from multiple providers, ensuring they find the best coverage at the most competitive prices. The platform simplifies the insurance buying process by providing users with transparent information and personalized quotes, allowing them to make informed decisions. PolicyGo also offers a user-friendly interface, making it easy to navigate and purchase insurance policies with just a few clicks. Whether it's car, home, life, or health insurance, PolicyGo is the go-to platform for finding affordable and comprehensive coverage that meets individual needs.
Yes, your personal information is highly secure on PolicyGo. At PolicyGo, we prioritize the protection of your confidential data. We employ advanced security measures to safeguard your personal information from unauthorized access, data breaches, or any potential cyber threats. Our website and app are encrypted with top-notch encryption technologies, ensuring the confidentiality of your data during transmission. We also adhere strictly to industry best practices to maintain a secure infrastructure, undertaking regular security audits and updates. Additionally, we have implemented strict access controls and authentication protocols to prevent unauthorized access to your personal information. Rest assured that your privacy and security are our utmost concern, and we strive to maintain the highest standards in protecting your personal data on PolicyGo.
PolicyGo currently accepts all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through popular digital wallets such as Apple Pay and Google Pay. Additionally, you have the option to pay using bank transfers or electronic fund transfers. We understand the importance of convenience and security, which is why we have partnered with reputable payment processors to ensure that your personal and financial information is protected. At PolicyGo, we strive to make the payment process as smooth and hassle-free as possible, giving you the flexibility to choose the payment method that works best for you.
Click the link above to get answers to just about any PolicyGo customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is PolicyGo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PolicyGo agent. This phone number is PolicyGo's best phone number because 84,701 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-255-2978 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call PolicyGo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PolicyGo has 1 phone number. It's not always clear what is the best way to talk to PolicyGo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for PolicyGo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PolicyGo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.