Pittsburgh Penguins Customer Service

Phone Number & Contact Info

Pittsburgh Penguins's Best Phone Number

412-642-1800
Calls Tickets·Most popular Pittsburgh Penguins number
Q:

How do I talk to a live human at Pittsburgh Penguins?

A:Press 4.
Q:

Does Pittsburgh Penguins offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pittsburgh Penguins phone number to document the phone system.
Here is how our research team describes the way the Pittsburgh Penguins phone system greets you: Please listen carefully as their prompts have changed. This office located in the high mark lobby will only be open during events. If the event falls on a weekday, the box office will open at 10:00. With the event falls on a Saturday or Sunday, the box office opens at noon. To purchase tickets online, go to our website and click on Event Ticket Info, where there is a link to Ticketmaster. For event information, press 2, for our address and fax number, directions or the Pen Skier Merchandise Store, press 3, for the executive offices, Aramark, and the Lexus Club, Pittsburgh Penguins, Capco Parking or to speak to the receptionist during business hours, press 4. For the Employee directory, press 9.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4

What are the hours and when should I call?

Pittsburgh Penguins operates the call center for this 412-642-1800 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pittsburgh Penguins phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pittsburgh Penguins staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pittsburgh Penguins is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Pittsburgh Penguins

In summation, the best day to call Pittsburgh Penguins is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pittsburgh Penguins staffs the call center well on Wednesday.

Conclusion and closing notes

This is Pittsburgh Penguins's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pittsburgh Penguins agent. This phone number is Pittsburgh Penguins's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 412-642-1800 include and other customer service issues. Rather than trying to call Pittsburgh Penguins first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pittsburgh Penguins has 1 phone number. It's not always clear what is the best way to talk to Pittsburgh Penguins representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pittsburgh Penguins. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pittsburgh Penguins. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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