Pet-super-store.com Customer Service

Phone Number & Contact Info

Pet-super-store.com's Best Phone Number

800-507-5908
Toll-free·Calls Customer Service·Most popular Pet-super-store.com number
Free tools for easier calling
Q:

How do I talk to a live human at Pet-super-store.com?

A:Calling this Pet-super-store.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Pet-super-store.com for you.
Q:

Does Pet-super-store.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-6pm EST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Pet-super-store.com below.

Let us call and talk to Pet-super-store.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Pet-super-store.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Pet-super-store.com number should go right to a real human being
In fact, much of this information on this page is superfluous because this Pet-super-store.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Pet-super-store.com operates the call center for this 800-507-5908 phone number Mon-Fri 8am-6pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 13,739 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Pet-super-store.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pet-super-store.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pet-super-store.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pet-super-store.com is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 13,739 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Pet-super-store.com

In summation, the best day to call Pet-super-store.com is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pet-super-store.com staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Pet-super-store.com

If you have time to do a bit of reading before you call Pet-super-store.com, we recommend you read over some of our problem-specific articles.

What is Pet-super-store.com?

Pet-super-store.com is a leading online retailer specializing in a wide range of pet products. We are dedicated to providing pet owners with a convenient and reliable platform to fulfill all their pet needs. Whether it's food, toys, grooming supplies, or accessories, we cater to various pets, including dogs, cats, birds, fish, and small animals. Our extensive catalog features top-quality brands that prioritize the health and happiness of pets. With a user-friendly website and secure payment options, shopping with us is a hassle-free experience. Our team consists of pet enthusiasts who are knowledgeable and passionate about assisting customers with any queries or concerns. At Pet-super-store.com, we prioritize customer satisfaction by offering competitive prices, exceptional customer service, and fast shipping.

Are all products on Pet-super-store.com in stock?

At Pet-super-store.com, we strive to keep our inventory up-to-date in order to provide the most accurate product availability information. While we make every effort to ensure that all items listed on our website are in stock, occasional discrepancies may occur due to high demand or unforeseen circumstances. To check the availability of a specific product, simply visit the product page and view the "In Stock" status. If an item is out of stock, you can sign up for our email notification to receive updates on its availability. In such cases, we work diligently to restock products as quickly as possible to minimize any inconvenience. Rest assured, we prioritize customer satisfaction and aim to provide a seamless shopping experience.

Top Pet-super-store.com customer service problems

Click the link above to get answers to just about any Pet-super-store.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Pet-super-store.com is extracted from issues that customers have reported to GetHuman.
Pet-super-store.com issues reported to GetHuman

More Pet-super-store.com Customer Service Contacts

There are of course other ways to contact Pet-super-store.com customer service besides the phone. Below we list the best ones, by medium.

Pet-super-store.com Customer Service Live Chat

pet-super-store.com - Customer Service
Click "Click to Chat" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Pet-super-store.com provides this option.

Conclusion and closing notes

This is Pet-super-store.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pet-super-store.com agent. This phone number is Pet-super-store.com's best phone number because 82,433 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-507-5908 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Pet-super-store.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Pet-super-store.com has 1 phone number. It's not always clear what is the best way to talk to Pet-super-store.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pet-super-store.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pet-super-store.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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