Does Omaha Public Power District offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-5pm EST.The least busy day is Friday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Omaha Public Power District below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Omaha Public Power District phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 at 1st, then 0 at the 2nd prompt.
What are the hours and when should I call?
Omaha Public Power District operates the call center for this 877-536-4131 phone number Mon-Fri 7am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Omaha Public Power District call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Omaha Public Power District phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Omaha Public Power District staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Omaha Public Power District is Friday.The most busy day to call is Monday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Omaha Public Power District is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Omaha Public Power District staffs the call center well on Friday.
Why Customers Call Omaha Public Power District
If you have time to do a bit of reading before you call Omaha Public Power District, we recommend you read over some of our problem-specific articles.
Omaha Public Power District (OPPD) is a publicly owned electric utility serving the greater Omaha metropolitan area. Established in 1946, OPPD is committed to providing reliable, affordable, and environmentally responsible electricity to over 370,000 customers. As a customer-focused utility, OPPD offers a wide range of services including energy delivery, power generation, and energy efficiency programs. OPPD continually invests in modernizing its infrastructure to ensure a reliable power supply for residential, commercial, and industrial customers. Additionally, OPPD actively promotes renewable energy sources and has implemented numerous initiatives to reduce its carbon footprint. With a commitment to sustainability and customer satisfaction, OPPD plays a vital role in powering the community and driving economic growth in the region.
To report a power outage to Omaha Public Power District, you can contact our customer service team through various methods such as phone, email, or online. Our representatives will be able to assist you in documenting the outage and dispatching a crew to address the issue. It is essential to provide your account information, address, and any details about the outage to help expedite the restoration process. We recommend reaching out as soon as possible to ensure timely assistance.
Click the link above to get answers to just about any Omaha Public Power District customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Omaha Public Power District, and their purpose. Are any of these similar to the reason you are trying to call?
Refund inquiry: "Do you think they'll be able to help me get my money back?"
- From a call lasting 3m 5s , Sep 15, 2024 5:56 AM
Inquiring about dental insurance: "I'm trying to find out if I had dental, and I don't know who I would talk to to find that out."
- From a call lasting 21m 10s , Sep 9, 2024 7:08 PM
Conclusion and closing notes
This is Omaha Public Power District's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Omaha Public Power District agent. This phone number is Omaha Public Power District's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-536-4131 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Omaha Public Power District first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Omaha Public Power District has 1 phone number. It's not always clear what is the best way to talk to Omaha Public Power District representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Omaha Public Power District. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Omaha Public Power District. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.