A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Odenza below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Odenza phone number to document the phone system.
Here is how our research team describes the way the Odenza phone system greets you: If you know your party's extension, enter it now. For the company directory, press 9. For travel, press 1. For sales, press 2. For marketing, press 3. For Finance and administration, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
Below are some clips we've found from Odenza's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Odessa Marketing Group.
Please note that your call may be monitored or recorded for quality and training purposes.
If you know the extension of the person you are trying to reach, please enter it now."
Excerpt from a call with Odenza
Monday, September 16, 2024 10:17 PM
What are the hours and when should I call?
Odenza operates the call center for this 877-451-7245 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 5,724 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Odenza call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Odenza phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Odenza staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Odenza is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 5,724 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Odenza is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Odenza number, but it is also the day with the shortest hold times.
Why Customers Call Odenza
If you have time to do a bit of reading before you call Odenza, we recommend you read over some of our problem-specific articles.
Odenza is a leading travel incentive company that offers customized promotional packages to businesses, organizations, and individuals. With over 20 years of experience, Odenza specializes in providing memorable and unique travel experiences to enhance marketing efforts, incentive programs, and customer loyalty. Whether it's a dream vacation, cruise, or resort stay, Odenza's dedicated team creates tailored solutions to meet specific objectives and budgets. By partnering with reputable travel suppliers, they ensure high-quality accommodations, transportation, and activities. Odenza's exceptional customer service, attention to detail, and innovative marketing strategies set them apart in the industry. From contest prize fulfillment to employee recognition, Odenza's comprehensive travel incentives bring excitement and value to any promotional campaign.
Yes, Odenza is available internationally. As a leading travel and promotional company, we are proud to serve customers from around the world. Our services and products are not limited to any specific country and can be utilized by individuals and businesses globally. Whether you are seeking travel incentives, marketing promotions, or customer loyalty programs, Odenza has the expertise and resources to cater to international clients. Our dedicated team is well-versed in handling various international requirements, ensuring a seamless experience for all customers worldwide. With our extensive network and commitment to customer satisfaction, Odenza continues to deliver exceptional services across borders, making us an ideal partner for international clients seeking innovative promotional solutions.
There are numerous benefits of using Odenza for your travel and incentive needs. Firstly, Odenza has extensive experience in the industry, providing exceptional customer service and tailored solutions. Secondly, Odenza offers a wide range of travel options, including cruises, vacation packages, and flight bookings, ensuring there is something for every individual or group. Additionally, Odenza's partnerships with leading travel suppliers enable them to offer highly competitive prices and exclusive deals that cannot be found elsewhere. Moreover, Odenza's team of experts takes care of all the planning and logistics, allowing customers to enjoy a hassle-free experience. Lastly, Odenza's rewards and incentives programs are designed to motivate and engage employees or customers, leading to improved performance and customer loyalty. Overall, choosing Odenza guarantees a seamless, cost-effective, and rewarding travel and incentive experience.
Click the link above to get answers to just about any Odenza customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Odenza's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Odenza agent. This phone number is Odenza's best phone number because 34,346 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-451-7245 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Odenza first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Odenza has 1 phone number. It's not always clear what is the best way to talk to Odenza representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Odenza. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Odenza. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.